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Five Star Ford Stone Mountain

Snellville, GA

4.7
264 Reviews
Here at Five Star Ford Stone Mountain in Snellville, we're proud to serve residents of the greater Atlanta area. We have a strong and committed sales staff with many years of experience that are set on satisfying our customers' needs. Feel free to browse our new and used inventory here on the website, request more information about vehicles, or set up a test drive.
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3800 US-78

Snellville, GA

30039

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Showing 264 reviews

June 24, 2025

This review is only to compliment Chris Elrod the service manager. He was very caring and listened to the problem I had with my 2018 Ford Edge. Even though I did not get the results I wanted and it was not More

by MHB
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nigel McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Gaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Five Star Ford Stone Mountain responded

Thank you for the 5-star review! We’re glad to know our Service Manager at Five Star Ford Stone Mountain took the time to listen and showed genuine care while assisting with your 2018 Ford Edge. Your appreciation means a lot, and we’ll be here should you need anything in the future.

June 18, 2025

Awesome experience very satisfied dealership very clean staff I encountered very courteous so thankful for my salesman Keyon Pitts who made it possible for me to be able to get into a vehicle he was great More

by D.A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keyon Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Turocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Five Star Ford Stone Mountain responded

Thank you for your kind words about our team and the service at Five Star Ford Stone Mountain. We look forward to assisting you in the future.

May 28, 2025

Great family atmosphere, low-pressure/helpful sales staff. I drove 4 hours because of the truck I found...but will make the trip again the next time I need a vehicle because of the staff! More

by medicpope
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keyon Pitts was great to work with! , Kathy Sullivan, David Frieden, Bud Ammons, Nick Hobbs
May 28, 2025 -

Five Star Ford Stone Mountain responded

Thank you for visiting Five Star Ford Stone Mountain and being part of our family. We're glad the truck and our team made your trip worthwhile. Safe travels until next time.

March 10, 2025

DO BOT BUY YOUR CAR HERE! Fraud!!! I’ve contacted BBB, the corporate office, and a lawyer. The business needs to be shut down for fraud!!! Good thing I record my calls. More

by kaylaorton1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Seay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Babigian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Axmacher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nigel McKenzie, Pervis Reynolds, Andrew Hogsed, Bud Ammons, Rikiah Gatlin, Tony Tunstall
Mar 11, 2025 -

Five Star Ford Stone Mountain responded

Hello Kayla, I appreciate you speaking with me and allowing me the opportunity to properly address your feedback. If there is anything else you need or would like to discuss, please feel free to reach out to me directly. Best regards, Ben Gaff General Manager Five Star Ford Stone Mountain ben.gaff@fivestaronline.net

More
February 11, 2025

This is the very best ford dealership in the state of Georgia. I have purchased four Ford Raptors from Five Star Ford and definitely live up to there five Star name. More

by Louis Skinner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Axmacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Five Star Ford Stone Mountain responded

We appreciate your kind words and loyalty to Five Star Ford Stone Mountain. Enjoy those Ford Raptors.

January 08, 2025

I Drove 5 and half hours to buy my new F-150 . I couldn’t get the deal or lifetime warranty no we’re else . They answered all my questions they called to make sure I was OK and safe on the drive d More

by Stick_shift23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Allen
Jan 08, 2025 -

Five Star Ford Stone Mountain responded

That's great to hear. We're pleased you chose Five Star Ford Stone Mountain for your new Ford F-150. Safe travels on the road ahead!

November 24, 2024

Mike was one of the best salesman i’ve dealt with very professional and knowledgeable everything went smoothly.Tim More

by tnichols6002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Five Star Ford Stone Mountain responded

It's great to hear that our team at Five Star Ford Stone Mountain made your experience smooth and professional. We appreciate your feedback, Tim.

October 31, 2024

I have purchased two new vehicles from this dealership, both times have been excellent experiences. I have recommended this dealership to friends who also have purchased vehicles with only great things to More

by joel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Five Star Ford Stone Mountain responded

We appreciate your recommendations and repeated trust in Five Star Ford Stone Mountain. Glad to know our team has consistently provided such a positive experience. Thank you for being a valued customer.

October 21, 2024

My experience with Five Star Ford was second to none! I told the Sales Representative exactly what I wanted, he executed, and my Finance experience was flawless. If you are looking for a Ford, let Five More

by Marc D.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J. Rodriguez
Oct 21, 2024 -

Five Star Ford Stone Mountain responded

We're glad to hear that Five Star Ford Stone Mountain met your expectations and delivered a wonderful experience. Thank you for recommending us, providing great customer service is our utmost priority.

August 14, 2024

When i came to ford had problems with my previous car. So I decided to buy new one. He help me with selection and guide to set great deal for me More

by theneji2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Seay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Babigian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Keeth, Pervis Reynolds, Andrew Hogsed, Rikiah Gatlin, Tony Tunstall
Aug 21, 2024 -

Five Star Ford Stone Mountain responded

Thank you for choosing Five Star Ford Stone Mountain. We’re glad our team was able to assist with your new car purchase and get you a great deal. Have a great day!

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