Five Star Ford of Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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If you want to skip all the xx that goes on when trying to buy a car, Jay is your guy. He doesn't do the typical song and dance of avoiding your questions and pushing all these add ons that "can't be remov to buy a car, Jay is your guy. He doesn't do the typical song and dance of avoiding your questions and pushing all these add ons that "can't be removed". He is straight to the point and very eager to ensure all of your questions are answered and taken care of. He actually cares about your time and was very prompt to get all other parties to see me once we had agreed to a price on a vehicle. Doesn't rush you in any phase and is a great person overall. Still willing to respond quickly to your questions even months after I bought the car from him. I won't be using anyone else for a Ford purchase in the future for me or anyone in my family. Can't say enough good things! More
Very efficient and great staff. No hassle and no delays is among the many reasons I have purchased multiple vehicles from them. No hassle and no delays is among the many reasons I have purchased multiple vehicles from them. More
Jordan is easy to work with and very helpful! He made purchasing a car a smooth process despite unexpected issues not related to the dealership! He made purchasing a car a smooth process despite unexpected issues not related to the dealership! More
My wife and I stepped into Five Star Ford after leaving a Ford dealership down the street and having a horrible experience. We walked in about 15 minutes prior to them closing and Allen greeted us with open Ford dealership down the street and having a horrible experience. We walked in about 15 minutes prior to them closing and Allen greeted us with open arms and took amazing care of us. Very informative and no pressure sales environment. I would definitely recommend Allen and the dealership for your next Ford purchase! More
Shawn Khan is the man! Got me in the car I wanted. I stopped by to see the broncos and to see if my two shepherds would fit. Shawn stayed after closing time to answer all m Got me in the car I wanted. I stopped by to see the broncos and to see if my two shepherds would fit. Shawn stayed after closing time to answer all my questions. Came back the next day and got the bronco I had my eye on for awhile. Shawn is so friendly and knowledgeable about the cars at SamPack Ford. I will try to get any family or friends to see him when they are looking for a vehicle. I stopped by a few days later and spoke with Shawn. He is a honest salesman and will tell it like it is. My Shepards can stand in it with ease. Lupita and Brett finished off our visit and were friendly and professional Forget all the other dealerships and go to Five Star ford Dallas Ask for Shawn and you will see how great he is More
Bought another car from Five Star Ford of Dallas and once it again it was a great experience. Starting with Shawn who ensured from start to finish my experience was good. Tarek in finance was super helpful it again it was a great experience. Starting with Shawn who ensured from start to finish my experience was good. Tarek in finance was super helpful and provided several options ensuring I had good choices on financing. Lupita in accessories provided a no pressure experience in reviewing extras. I was able to quickly get my tint completed. A wrap up session with Doug, who wanted to ensure everything was to my satisfaction with both the vehicle and the service. Five Star Ford of Dallas also has a great service department who provide timely and high quality care for your vehicle. I highly recommend this dealer for a vehicle purchase or service. More
Allen and Shaun were great to work with. The whole buying experience was very quick and easy and actually enjoyable. It's rare to find a dealership these days that makes the process pleasa The whole buying experience was very quick and easy and actually enjoyable. It's rare to find a dealership these days that makes the process pleasant. I will definitely come back. More
Allen was absolutely amazing! No stress type of sales. No high pressure. He just made sure we got what we wanted. I would highly recommend him and the team here at Five Star Ford! No stress type of sales. No high pressure. He just made sure we got what we wanted. I would highly recommend him and the team here at Five Star Ford! Without a doubt! I can't tell you how many other "sales" people started reaching out trying to get the deal, but all were just concerned with the sale. They wanted me to "come in" and see it so that they could trap me. Allen just let me be and just provided whatever information I needed. I can't thank him enough. More
I was having a vehicle repaired and learned that it needed a significant repair so a new car was in play. It took several calls to the main line but the last call a lady said I will find you a sales pe needed a significant repair so a new car was in play. It took several calls to the main line but the last call a lady said I will find you a sales person, and Landon called me right away. I explained my situation and he immediately started to look for a Ford edge with low mileage that fit our needs. Landon even came to pick me up from our home and we looked at several vehicles, which we ended up buying a 2023 Edge SEL. He listened, was very accommodating and was very helpful with my situation. I am in the service industry and Landon is the type of individual I would ask for again. We call that a “Customer for life” please take care of his as he is taking care of the Five Star ford name and reputation. Landon do a great job and I thank him for his attention and listening to our needs. Jik More
I found after the fact that John willfully lies to customers and gladly stalls when a customer is owed a refund because the figure for the trade in payoff was much higher than the actual payoff. I n customers and gladly stalls when a customer is owed a refund because the figure for the trade in payoff was much higher than the actual payoff. I now must believe that the financial management of Five Star Ford is ethically questionable. John stopped texting responses to my questions because he knew the answers in several texts contradicted each other. More