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Five Star Ford of Dallas

Dallas, TX

4.8
1,252 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase. Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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8900 President George Bush Tpke

Dallas, TX

75252

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Showing 1,252 reviews

December 14, 2024

If you want to skip all the xx that goes on when trying to buy a car, Jay is your guy. He doesn't do the typical song and dance of avoiding your questions and pushing all these add ons that "can't be remov More

by Couron2024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Very efficient and great staff. No hassle and no delays is among the many reasons I have purchased multiple vehicles from them. More

by SeanH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Maloney, Doug Miller
Dec 11, 2024 -

Five Star Ford of Dallas responded

Sean, Thank you for your kind words and continued loyalty to Five Star Ford Dallas. We’re thrilled to hear that your experience with Quinn and Doug was efficient and hassle-free. Our team strives to provide exceptional customer service, and we’re honored to be your go-to dealership. We look forward to serving you again in the future! Reach us at 972-985-3600 with technical or care questions any time. Thanks again, Thomas Bies, General Sales Manager

December 11, 2024

Jordan is easy to work with and very helpful! He made purchasing a car a smooth process despite unexpected issues not related to the dealership! More

by Taylor H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Five Star Ford of Dallas responded

Taylor, We're so glad to hear that Jordan was able to assist you efficiently and that you're happy with your purchase! Thank you for choosing Five Star Ford Dallas! Should you have additional questions, reach us at 972-985-3600. Congratulations! Best regards, Thomas Bies, General Sales Manager

December 11, 2024

My wife and I stepped into Five Star Ford after leaving a Ford dealership down the street and having a horrible experience. We walked in about 15 minutes prior to them closing and Allen greeted us with open More

by BU Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Elmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Five Star Ford of Dallas responded

BU Bill, We're thrilled to hear that you were satisfied with your experience and purchase. Thank you for shopping with Allen at Five Star Ford Dallas. We look forward to keeping you knowledgeable about your Ford. Stay in touch at 972-985-3600. Congratulations! Take care, Thomas Bies, General Sales Manager

December 10, 2024

Shawn Khan is the man! Got me in the car I wanted. I stopped by to see the broncos and to see if my two shepherds would fit. Shawn stayed after closing time to answer all m More

by pronger1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Ingersoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lupita Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Five Star Ford of Dallas responded

Congratulations, pronger1970, on your new Ford! We're thrilled to hear you had such a positive experience with Shawn and your Five Star Ford Dallas sales team. Your satisfaction is our top priority, and we're grateful for your kind words. Should you have questions about your Bronco, stop by or give us a call at 972-985-3600. We are excited to help you enjoy your ride! Thank you, Thomas Bies, General Sales Manager

December 07, 2024

Bought another car from Five Star Ford of Dallas and once it again it was a great experience. Starting with Shawn who ensured from start to finish my experience was good. Tarek in finance was super helpful More

by TD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lupita Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarek Salama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Five Star Ford of Dallas responded

Thank you, TD, for taking the time to share your Five Star Ford Dallas shopping visit. Congratulations on your new vehicle! Continue to reach your sales team at 972-985-3600. Your complete driving satisfaction is our focus. Best regards, Thomas Bies, General Sales Manager

December 06, 2024

Allen and Shaun were great to work with. The whole buying experience was very quick and easy and actually enjoyable. It's rare to find a dealership these days that makes the process pleasa More

by cwillmon1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Elmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Five Star Ford of Dallas responded

Cwillmon1, We're thrilled to hear about your positive experience with Allen and Shaun! It's wonderful to know that they were able to meet your needs and exceed your expectations. Thank you for your business and recommendation. We look forward to sharing our advice again. Let us know if you have questions about your Ford at 972-985-3600. Thanks again, Thomas Bies, General Sales Manager

December 06, 2024

Allen was absolutely amazing! No stress type of sales. No high pressure. He just made sure we got what we wanted. I would highly recommend him and the team here at Five Star Ford! More

by peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Elmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Five Star Ford of Dallas responded

Peter, We’re thrilled to hear that your experience with Allen and the Five Star Ford Dallas team was so positive! It’s wonderful to know that Allen was able to provide the low-pressure, customer-focused service you deserve. We’re grateful for your business and your kind words. Please don’t hesitate to reach out to us at 972-985-3600 if you have any questions or future needs. Best regards, Thomas Bies, General Sales Manager

December 06, 2024

I was having a vehicle repaired and learned that it needed a significant repair so a new car was in play. It took several calls to the main line but the last call a lady said I will find you a sales pe More

by J.pfiffner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ballard
Dec 07, 2024 -

Five Star Ford of Dallas responded

J.pfiffner, We’re so glad to hear about your positive experience with Landon and the Five Star Ford Dallas team. It’s wonderful to know that Landon went above and beyond to help you find the perfect vehicle and make the process as smooth as possible. We’re committed to providing exceptional customer service. Call us at 972-985-3600 with questions or future auto needs. Thank you, Thomas Bies, General Sales Manager

December 04, 2024

I found after the fact that John willfully lies to customers and gladly stalls when a customer is owed a refund because the figure for the trade in payoff was much higher than the actual payoff. I n More

by Mimijan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Ballard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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