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Five Star Ford Lincoln - Service Center

Warner Robins, GA

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144 Reviews

144 Reviews of Five Star Ford Lincoln - Service Center

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July 12, 2019

Horrible service advisors They don't know what the xxxx they are talking about when it comes to Ford recalls. Have the paper work that clearly states what to do. And still t More

by Fred1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick in service and he still has not called ba k
Jul 12, 2019 -

Five Star Ford Lincoln responded

Fred, We strive to keep our guests' vehicles in optimal condition. I regret to learn that you are not satisfied with the services that were suggested. Your feedback is important to me and I would appreciate the opportunity to further discuss your experience. Please contact me when you have a moment. Respectfully, Patrick Hoye General Manager phoye@fivestaronline.net

June 19, 2019

Nick in Service Department Nick in the Service Department is the Greatest. He helped me with reprogramming my blue tooth phone with F 150. Thanks again Nick. Bill C More

by Scuba
Recommend Dealer
Yes
Employees Worked With
Joshua Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Five Star Ford Lincoln responded

You're welcome, Bill! Thank you for the positive review!

April 01, 2019

Always a pleasure to deal with I had to have my F-150 serviced and from the time I came in to the time I left Nic Peters and T.J. Hisel were outstanding. I would highly recommend t More

by kbanks!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Peters and T.J. Hisel
Apr 01, 2019 -

Five Star Ford Lincoln responded

Thank you for choosing us for your service needs! We're happy to hear your experience went wonderfully and we invite you to come back and see us anytime in the future!

March 22, 2019

Outstanding service When you first moved here a couple of years ago we were looking 4 a mechanic to work on our vehicles. We got cheated one time and that's when I black More

by Erruth1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEN, NICK, BILLY, and CASSEY
Mar 23, 2019 -

Five Star Ford Lincoln responded

Hello, Thank you for allowing us the opportunity to earn your future business. We strive to maintain a fair, honest, and knowledgable work ethic. The team will be happy to learn that you were pleased with their services. Be sure to visit again, soon.

January 29, 2019

Service for my 2008 F-150 ABS Great experience! Very professional staff. My specific situation relates to a Comprehensive Insurance Claim. Nic Peters, the Five Star Service w More

by Art B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Peters
January 23, 2019

replaced headlight great job no hassle keep up the good work thanks to NIC the service manager, best car dealer when you need service. Will return when i need service More

by perry .c.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : nic peters, Customer Service
January 07, 2019

Awesome customer service!! Nic Peters was awesome made sure my service was fixed correctly.i would recommend him when you call thanks so much again Nic! Mrs.Stone😁 More

by mnstone21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Peters
Jan 09, 2019 -

Five Star Ford Lincoln responded

Thanks for the positive feedback! We are happy to know that your experience with us went well and that Nic was awesome and made sure you got good service. We appreciate you recommending us and we hope that you will visit us again soon!

December 19, 2018

Great Service Department Nic is great to work with and very helpful! Finally, I have found a dealer service department I can trust. Thank you Nic for your help! More

by ecb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic in service, Billy was the technician, I believe
Dec 19, 2018 -

Five Star Ford Lincoln responded

Thank you for the amazing review! We will be sure to thank Nic and the rest of our team for providing you with reliable service. Let us know if there is anything else we can help you with. We look forward to your next visit!

December 06, 2018

Service Department Excelence The Five Star Ford in Warner Robins GA is a top notch establishment! Every time I go there Nic Peters treats me like a member of the Ford family. He g More

by Jnick28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Peters
Dec 07, 2018 -

Five Star Ford Lincoln responded

Thank you for the excellent review, John! We will be sure to thank Nic for providing you with such a professional and outstanding experience. Let us know if there is anything else we can help you with. We look forward to your next visit!

December 01, 2018

Had a recall on my F150... got with Nick at the service cent Awesome service. Nick got me in and out. Very easy to work with. Thanks again nick for what you did and your support. Awsome job! More

by Hurc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 02, 2018 -

Five Star Ford Lincoln responded

Thank you for sharing your experience with us! It's great to know that Nick was a valuable asset to your experience with us. We look forward to serving you again in the future.

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