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Five Star Ford Lincoln - Service Center

Warner Robins, GA

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146 Reviews

146 Reviews of Five Star Ford Lincoln - Service Center

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January 07, 2020

Nic in the Service Dept did an excellent job, dealing with my Insurance company and seeing that my repair to my transmission was done correctly. He was very knowledgeable and efficient! Thank you Nic!! More

by Charlie Brown
Recommend Dealer
Yes
Employees Worked With
Nic
Jan 08, 2020 -

Five Star Ford Lincoln responded

Hi Charlie, thank you so much for the great feedback with Nic! It was a pleasure working with you! We hope to see you again soon!

January 05, 2020

Service is excellent. Friendly and helpful staff. Scheduling is easy. The staff will answer all questions to the best of their ability. We travel 1. 5 hours for this quality service. Thank you Five S More

by peggy_smith11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Harris
Jan 06, 2020 -

Five Star Ford Lincoln responded

Thank you for making such a long drive out to work with our team for services, Peggy. We definitely try to take care of our customers as best as possible. Let us know if we can do anything else for you. We are here for support.

December 24, 2019

Five Star is very professional and efficient in their sales, financing and service. So far the service department has been friendly and helpful, and I have no complaints. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Antonio Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2019 -

Five Star Ford Lincoln responded

Thank you for the five stars! We're so glad to see that our team went the extra mile to serve you. If we can be of further service, please be sure to let us know.

December 20, 2019

Amazing service from Five Star definitely recommend anyone to come in for service. They were fast and very friendly. Look for to my next visit More

by nicp323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
Dec 21, 2019 -

Five Star Ford Lincoln responded

It was our pleasure to assist you. Thank you for choosing us to take care of your vehicle We appreciate your recommendation and look forward to seeing you again.

December 11, 2019

Service Had a problem with my 2015 F250. The guys in the service dept. scheduled me an appointment to repair my truck. They diagnosed the problem, repaired More

by Edwweeks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick.
Dec 11, 2019 -

Five Star Ford Lincoln responded

Edwards, Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're ecstatic to hear Nick went above and beyond to assist you with a high level of customer service throughout the process. We appreciate your positive feedback, and we look forward to taking care of your auto needs for years to come!

December 05, 2019

They have always been fair to me. The service dept has done a solid job with maintenance and repairs. They also keep me up to date with scheduled maintenance. More

by heywood63
Recommend Dealer
Yes
Employees Worked With
Kaycie
Dec 05, 2019 -

Five Star Ford Lincoln responded

Thank you for your kind compliment. Your business means the world to us. We hope to see you again soon.

November 27, 2019

Oil Change and Tire Rotation The work done was ok, however, the service manager of the Quick Lube need to review past service maintenance done to vehicle before he comes to patron More

by praisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Just service writer and manager of Quick Lube Department.
Nov 28, 2019 -

Five Star Ford Lincoln responded

Hello, Thank you for taking the time to bring your concerns about your service experience to my attention. If there was anything in particular you'd like to discuss further about our services provided, please feel free to reach out and let me know directly. Your time and feedback is greatly appreciated. Best, Josh Thompson General Manager jthompson@fivestaronline.net

November 26, 2019

Kaycie did a great job. She was friendly, cordial and kept me informed on the status of the service. Hope she sticks around for a while! More

by s3abraham2
Recommend Dealer
Yes
Employees Worked With
Kaycie
Nov 27, 2019 -

Five Star Ford Lincoln responded

Thank you for the great review, Abraham! We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 16, 2019

Five Star Ford is the only Dealership that I ever buy from. They have always taken care of all my vehicles needs when the need was there. I tell everyone I know that Ford Vehicles are the best made and More

by dlcoriell
Recommend Dealer
Yes
Employees Worked With
Tom Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken in Service
Nov 17, 2019 -

Five Star Ford Lincoln responded

Thank you for your loyal business. We share your enthusiasm for Ford products. Ford's quality is hard to beat. Thank you for your recommendation. We hope to see you again soon.

November 02, 2019

Tim Denton is the man! He can and will make your deal happen. I highly recommend anyone to call Tim and purchase their vehicle from Five Star Ford! More

by David
Recommend Dealer
Yes
Employees Worked With
Tom Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wascar Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2019 -

Five Star Ford Lincoln responded

Tim will appreciate your excellent recommendation, David. Thank you for giving him the chance to meet your automotive needs.

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