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Five Star Ford Lincoln - Service Center

Warner Robins, GA

4.1
150 Reviews

150 Reviews of Five Star Ford Lincoln - Service Center

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January 13, 2020

Although the salesman Calvin no longer works there, he was great to work with. Al was happy to assist us. Excellent, fast, friendly service each visit. The atmosphere is nice, customer service is great. More

by Lamikia
Recommend Dealer
Yes
Employees Worked With
Al
Jan 14, 2020 -

Five Star Ford Lincoln responded

Lamikia, it's a joy to know of Al's great care of your recent visit. Thank you for your feedback and please let us know if we can assist again. All our team members are great and we are always ready to help!

January 10, 2020

Awesome communication and service! Great team work! Always kept me updated on my daughters car. Car serviced and recall verified. Car was ready upon arrival. More

by Florine
Recommend Dealer
Yes
Employees Worked With
Kayci and Nic
Jan 10, 2020 -

Five Star Ford Lincoln responded

Thanks for sharing your review, Florine! We're glad to hear that your experience with our service department was so hassle-free. We appreciate your business and hope to see you again!

January 08, 2020

Excellent service by everyone. Service Advisor Kaycie Biery was very Friendly and courteous. She explained what work was needed and why. Would recommend this More

by LJCoolS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaycie Biery
Jan 09, 2020 -

Five Star Ford Lincoln responded

Hi there, thanks for the kind words with Kaycie! We're here anytime you need help!

January 07, 2020

Great service. Friendly and courteous. I ser up the appointment and my fiancee brought the car in. She had no issues and said that Ken was super friendly. More

by Dhitz47
Recommend Dealer
Yes
Employees Worked With
Ken
Jan 07, 2020 -

Five Star Ford Lincoln responded

Thank you for the five stars! We're so glad to see that Ken took such great care of your fiancee. We look forward to working with you both again.

January 07, 2020

Nic in the Service Dept did an excellent job, dealing with my Insurance company and seeing that my repair to my transmission was done correctly. He was very knowledgeable and efficient! Thank you Nic!! More

by Charlie Brown
Recommend Dealer
Yes
Employees Worked With
Nic
Jan 08, 2020 -

Five Star Ford Lincoln responded

Hi Charlie, thank you so much for the great feedback with Nic! It was a pleasure working with you! We hope to see you again soon!

January 05, 2020

Service is excellent. Friendly and helpful staff. Scheduling is easy. The staff will answer all questions to the best of their ability. We travel 1. 5 hours for this quality service. Thank you Five S More

by peggy_smith11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Harris
Jan 06, 2020 -

Five Star Ford Lincoln responded

Thank you for making such a long drive out to work with our team for services, Peggy. We definitely try to take care of our customers as best as possible. Let us know if we can do anything else for you. We are here for support.

December 24, 2019

Five Star is very professional and efficient in their sales, financing and service. So far the service department has been friendly and helpful, and I have no complaints. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Antonio Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2019 -

Five Star Ford Lincoln responded

Thank you for the five stars! We're so glad to see that our team went the extra mile to serve you. If we can be of further service, please be sure to let us know.

December 20, 2019

Amazing service from Five Star definitely recommend anyone to come in for service. They were fast and very friendly. Look for to my next visit More

by nicp323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
Dec 21, 2019 -

Five Star Ford Lincoln responded

It was our pleasure to assist you. Thank you for choosing us to take care of your vehicle We appreciate your recommendation and look forward to seeing you again.

December 11, 2019

Service Had a problem with my 2015 F250. The guys in the service dept. scheduled me an appointment to repair my truck. They diagnosed the problem, repaired More

by Edwweeks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick.
Dec 11, 2019 -

Five Star Ford Lincoln responded

Edwards, Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're ecstatic to hear Nick went above and beyond to assist you with a high level of customer service throughout the process. We appreciate your positive feedback, and we look forward to taking care of your auto needs for years to come!

December 05, 2019

They have always been fair to me. The service dept has done a solid job with maintenance and repairs. They also keep me up to date with scheduled maintenance. More

by heywood63
Recommend Dealer
Yes
Employees Worked With
Kaycie
Dec 05, 2019 -

Five Star Ford Lincoln responded

Thank you for your kind compliment. Your business means the world to us. We hope to see you again soon.

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