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Five Star Ford Lincoln - Service Center

Warner Robins, GA

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144 Reviews

144 Reviews of Five Star Ford Lincoln - Service Center

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January 24, 2020

Staff was attentive, courteous, helpful, and professional. I appreciate that service was rendered so timely. They corrected my problem and had me back on the road the following day. More

by cstone1736
Recommend Dealer
Yes
Employees Worked With
Service Department Employees
Jan 24, 2020 -

Five Star Ford Lincoln responded

Hi there, thank you for the great review! We're glad to hear our team has given you excellent service. We hope to see you again!

January 23, 2020

The dealership did a outstanding job getting the part for my mustang. The job was done in a timely manner and as fast as possible! More

by Clintbarden
Recommend Dealer
Yes
Employees Worked With
Ken avera
Jan 23, 2020 -

Five Star Ford Lincoln responded

That's great to see, Clint! We're glad to see that your Mustang was taken care of so well. If we can be of further service, don't hesitate to let us know.

January 22, 2020

Great Service Took our vehicle for an oil change, multi point inspection, and brake inspection. The service advisor, Shawna, was very friendly, courteous and knowl More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawna
Jan 23, 2020 -

Five Star Ford Lincoln responded

Thank you for the great review, Don! We will be sure to thank Shawna for providing you with a knowledgable and courteous service experience. Let us know if there is anything else we can help you with. We look forward to your next visit!

January 21, 2020

I trust Ken to make sure my vehicles are operating safely and properly. He goes above and beyond to ensure I am a satisfied customer. More

by fnholland
Recommend Dealer
Yes
Employees Worked With
Ken Avera
Jan 22, 2020 -

Five Star Ford Lincoln responded

We are delighted to learn of your great feedback for Ken. It's a joy to know he's always taken great care of your experience. Let us know if we can do anything else. We are here to help!

January 13, 2020

Although the salesman Calvin no longer works there, he was great to work with. Al was happy to assist us. Excellent, fast, friendly service each visit. The atmosphere is nice, customer service is great. More

by Lamikia
Recommend Dealer
Yes
Employees Worked With
Al
Jan 14, 2020 -

Five Star Ford Lincoln responded

Lamikia, it's a joy to know of Al's great care of your recent visit. Thank you for your feedback and please let us know if we can assist again. All our team members are great and we are always ready to help!

January 10, 2020

Awesome communication and service! Great team work! Always kept me updated on my daughters car. Car serviced and recall verified. Car was ready upon arrival. More

by Florine
Recommend Dealer
Yes
Employees Worked With
Kayci and Nic
Jan 10, 2020 -

Five Star Ford Lincoln responded

Thanks for sharing your review, Florine! We're glad to hear that your experience with our service department was so hassle-free. We appreciate your business and hope to see you again!

January 08, 2020

Excellent service by everyone. Service Advisor Kaycie Biery was very Friendly and courteous. She explained what work was needed and why. Would recommend this More

by LJCoolS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaycie Biery
Jan 09, 2020 -

Five Star Ford Lincoln responded

Hi there, thanks for the kind words with Kaycie! We're here anytime you need help!

January 07, 2020

Great service. Friendly and courteous. I ser up the appointment and my fiancee brought the car in. She had no issues and said that Ken was super friendly. More

by Dhitz47
Recommend Dealer
Yes
Employees Worked With
Ken
Jan 07, 2020 -

Five Star Ford Lincoln responded

Thank you for the five stars! We're so glad to see that Ken took such great care of your fiancee. We look forward to working with you both again.

January 07, 2020

Nic in the Service Dept did an excellent job, dealing with my Insurance company and seeing that my repair to my transmission was done correctly. He was very knowledgeable and efficient! Thank you Nic!! More

by Charlie Brown
Recommend Dealer
Yes
Employees Worked With
Nic
Jan 08, 2020 -

Five Star Ford Lincoln responded

Hi Charlie, thank you so much for the great feedback with Nic! It was a pleasure working with you! We hope to see you again soon!

January 05, 2020

Service is excellent. Friendly and helpful staff. Scheduling is easy. The staff will answer all questions to the best of their ability. We travel 1. 5 hours for this quality service. Thank you Five S More

by peggy_smith11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Harris
Jan 06, 2020 -

Five Star Ford Lincoln responded

Thank you for making such a long drive out to work with our team for services, Peggy. We definitely try to take care of our customers as best as possible. Let us know if we can do anything else for you. We are here for support.

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