Back

Five Star Ford Lincoln - Service Center

Warner Robins, GA

4.1
150 Reviews

150 Reviews of Five Star Ford Lincoln - Service Center

Sort by
February 12, 2020

Kaycie was professional and courteous. She kept me informed about my vehicle every step of the way and was knowledgeable when I asked questions. Overall great experience. More

by maurice_nelson6
Recommend Dealer
Yes
Employees Worked With
Kaycie
Feb 13, 2020 -

Five Star Ford Lincoln responded

Thank you for the great review, Maurice! We will be sure to thank Kaycie for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

February 09, 2020

Wow! Very fast! In and out in less than an hour. I was very impressed. Shawna was very helpful at check in and check out. More

by tgbryant86
Recommend Dealer
Yes
Employees Worked With
Shawna
Feb 10, 2020 -

Five Star Ford Lincoln responded

Thank you so much for your great comments for Shawna. We are glad to have gotten you on your way quickly. Let us know if we can assist again with any service needs!

February 07, 2020

Easy to work with. Very professional. Will definitely go again.Made sure that car was fixed properly. Even got all the issues that might’ve been missed More

by Ipbris
Recommend Dealer
Yes
Employees Worked With
Kasey
Feb 07, 2020 -

Five Star Ford Lincoln responded

Thank you for your review! We're glad to hear that we could be of service. We appreciate your business and hope to see you again!

February 06, 2020

Giving three stars for this service. Went in for my first 5000 mile service on my 2019 Ford Ranger. They were also fixing a recall and rotating my tires. I have been done on tire rotation before and s More

by Cyril
Recommend Dealer
Yes
Employees Worked With
No names remembered
Feb 07, 2020 -

Five Star Ford Lincoln responded

Cyril, Thank you for bringing your situation to my attention. I regret to hear about the challenges you've experienced with our service department. I would appreciate the opportunity to address any lingering concerns. Please reach out to me at your earliest convenience. I hope to hear from you soon. Best, Patrick Hoye General Manager phoye@fivestaronline.net

January 30, 2020

Good service done by knowledgeable people, courteous, explained what needed done in a clear way, repairs done quickly, good detail, professional people who I’ve known for several years More

by Steve m
Recommend Dealer
Yes
Employees Worked With
Nic
Jan 31, 2020 -

Five Star Ford Lincoln responded

Thanks, Steve. We appreciate your continued business and review. You are always welcome to visit.

January 25, 2020

oil change brought my edge to get 5000 mile oil changed.they also did work on the rear brakes.service department was friendly and kept me informed. More

by dogmanbond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
work with service dept don't remember names
Jan 25, 2020 -

Five Star Ford Lincoln responded

Thank you for taking the time to share your feedback about your oil change. We really appreciate it and we welcome you again!

January 24, 2020

Staff was attentive, courteous, helpful, and professional. I appreciate that service was rendered so timely. They corrected my problem and had me back on the road the following day. More

by cstone1736
Recommend Dealer
Yes
Employees Worked With
Service Department Employees
Jan 24, 2020 -

Five Star Ford Lincoln responded

Hi there, thank you for the great review! We're glad to hear our team has given you excellent service. We hope to see you again!

January 23, 2020

The dealership did a outstanding job getting the part for my mustang. The job was done in a timely manner and as fast as possible! More

by Clintbarden
Recommend Dealer
Yes
Employees Worked With
Ken avera
Jan 23, 2020 -

Five Star Ford Lincoln responded

That's great to see, Clint! We're glad to see that your Mustang was taken care of so well. If we can be of further service, don't hesitate to let us know.

January 22, 2020

Great Service Took our vehicle for an oil change, multi point inspection, and brake inspection. The service advisor, Shawna, was very friendly, courteous and knowl More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawna
Jan 23, 2020 -

Five Star Ford Lincoln responded

Thank you for the great review, Don! We will be sure to thank Shawna for providing you with a knowledgable and courteous service experience. Let us know if there is anything else we can help you with. We look forward to your next visit!

January 21, 2020

I trust Ken to make sure my vehicles are operating safely and properly. He goes above and beyond to ensure I am a satisfied customer. More

by fnholland
Recommend Dealer
Yes
Employees Worked With
Ken Avera
Jan 22, 2020 -

Five Star Ford Lincoln responded

We are delighted to learn of your great feedback for Ken. It's a joy to know he's always taken great care of your experience. Let us know if we can do anything else. We are here to help!

...
5
...