Back

Five Star Ford Lincoln - Service Center

Warner Robins, GA

4.1
150 Reviews

150 Reviews of Five Star Ford Lincoln - Service Center

Sort by
April 04, 2020

Ken Avera and Nick ??? did a good job and quick service with my 19 Explorer. Ken has helped me before on a different vehicle thst i have since traded. He has great customer service. More

by knwall
Recommend Dealer
Yes
Employees Worked With
Ken Avera
Apr 04, 2020 -

Five Star Ford Lincoln responded

Thank you for the great review. We will be sure to thank Ken and Nick for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit.

April 01, 2020

Best Service Ever My car transmission was acting up. Ken and Nic in the service department were awesome. We couldn't get the car to replicate the problem, but they an More

by OC Lady in Georgia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Peters and Ken Avera
Apr 02, 2020 -

Five Star Ford Lincoln responded

Thank you for the great review! We will be sure to thank Ken and Nic for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

March 25, 2020

fast and effishent very clean and friendly, service dept. kept me aware of where my vehicle was and seem to care for me as a customer. service rep carissa was very promp More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
carissa
Mar 26, 2020 -

Five Star Ford Lincoln responded

We will let Carrisa know that you have left a nice review, Jack. Thank you so much. Your business is greatly appreciated. Have a wonderful day.

March 23, 2020

Awesome experience and she was very knowledgeable and very courteous. Kacie was very polite and nice. The shuttle driver was very nice and respectful. Thanks very much More

by gloriamathis100
Recommend Dealer
Yes
Employees Worked With
Kacie
Mar 24, 2020 -

Five Star Ford Lincoln responded

We are delighted to know that you had an awesome experience with us and that our team was knowledgeable and courteous, especially Kacie! It is also wonderful to know our shuttle driver was respectful. If you need anything else please let us know.

March 20, 2020

I have always received friendly, knowledgeable, and speedy service. If there was ever any problem they have been resolved. Ken and Alvin have been nothing but professional and helpful. Thank y’all More

by Oncelost
Recommend Dealer
Yes
Employees Worked With
Ken and Alvin
Mar 21, 2020 -

Five Star Ford Lincoln responded

We will always try to efficiently meet your needs. Ken and Alvin will appreciate your kind feedback. Have a great day and consider us for your future needs.

March 15, 2020

Was very pleased with my visit to my Ford service department!!! Friendly, and caring associates, Wesley and Alvin, both were very helpful!! They always handle my needs with professional care and with More

by jlincecum54
Recommend Dealer
Yes
Employees Worked With
WESLEY, and Alvin
Mar 16, 2020 -

Five Star Ford Lincoln responded

That's great news. Thank you for allowing us to assist you with your needs. We love knowing that you are happy with your experience. Wesley and Alvin are always eager to assist you. Have a great day.

March 12, 2020

Ken Avera and service department took excellent care of me I brought my Ranger in for service and Ken Avera and the service department took excellent of me and my vehicle during my visit. Everyone was friendly More

by scott.huyett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Avera
Mar 13, 2020 -

Five Star Ford Lincoln responded

Scott, Thank you for taking the time to write a review! We're thrilled to hear Ken went above and beyond to assist you with a high level of customer service and made sure you are satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 11, 2020

Excellent Service Always! Five Star service department never disappoints me. Thanks to Service Advisor (Beau) for providing professional and courteous service. My oil chan More

by P. Saunders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvin, Beau, Nick
Mar 12, 2020 -

Five Star Ford Lincoln responded

Pat, thank you for the 5-star rating and great review! We are delighted to know that you enjoy our Service Department and that Beau is always helpful, professional, knowledgeable, and courteous. We value your business and we look forward to any future visits!

March 06, 2020

My experience at five star service department was great. Ken & Nic was very helpful and truly conducted themself as a professional. Ken & Nic are a true asset to the five star service department. Matter of More

by Slim
Recommend Dealer
Yes
Employees Worked With
Ken, & Nick
Mar 07, 2020 -

Five Star Ford Lincoln responded

Slim, Thank you so much for taking the time to share your great experience. We'll be sure to thank Ken and Nick for their excellent level of service. Let us know if we can do anything else for you! We always want to do what we can to help. We wish you a wonderful day!

March 01, 2020

The dealership service department preformed outstanding service on my schedule oil change and three recalled notices. The service technician Wesley Garlock also followed up with informing me about the corr More

by dlindsey604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Garlock
Mar 02, 2020 -

Five Star Ford Lincoln responded

Thank you for the positive feedback! We are happy to know that our Service Department was outstanding and with the help of Wesley. We hope that you will continue to visit us in the future!

...
4
...