Five Star Ford Lincoln - Service Center

Great service experience with Nic Peters. Highly recommend their service department. Always willing to work with me on price to match competitors or just to help me afford it. recommend their service department. Always willing to work with me on price to match competitors or just to help me afford it. More

Service was great /came out & asked me can I help you with a pleasant attitude & I explain to her what was going on with my vehicle & she took care of my repairs : Thank you again & others in the Service with a pleasant attitude & I explain to her what was going on with my vehicle & she took care of my repairs : Thank you again & others in the Services Dept that day say to me we will take care of You. I will recommend Ford in Warner Robins. More

Good experience and good results. My problem was solved, the repair was satisfactorily made. I did not realize the warranty covered the repair, but Nick did and took care of it. The people were very profess the repair was satisfactorily made. I did not realize the warranty covered the repair, but Nick did and took care of it. The people were very professional and I would certainly return for service. More

I would not have recommended five star ford service dept to anyone until I had the pleasure of meeting TJ I really appreciate him helping me with a problem to anyone until I had the pleasure of meeting TJ I really appreciate him helping me with a problem More

limited contact service clean waiting area, limited contact service, was updated quickly about service progress. Ken Avera in the Service Department was great. He kept me u clean waiting area, limited contact service, was updated quickly about service progress. Ken Avera in the Service Department was great. He kept me updated about service progress. More

Clean waiting area and no contact service. Was updated by text and was able to pay through text which made it so easy. Invoice can be left in vehicle prior to departure. text and was able to pay through text which made it so easy. Invoice can be left in vehicle prior to departure. More

Carissa in the service department was awesome. She kept me updated on the status and was super professional and courteous. She even took the time to follow up with me after the service to ensure everything me updated on the status and was super professional and courteous. She even took the time to follow up with me after the service to ensure everything was good. More

The service employee was helpful and thorough and she was the ONLY employee I saw wearing her COVID FACE MASK which I appreciated. I did not appreciate sitting in the waiting room for two hours when I had an the ONLY employee I saw wearing her COVID FACE MASK which I appreciated. I did not appreciate sitting in the waiting room for two hours when I had an appointment and in a small waiting room where there was NOT 6 feet between each seat. I felt unsafe and very uncomfortable. More

I always receive outstanding customer support from Ken in service , I trust him with my car! He provides me with updates and corrective actions, I am always well informed service , I trust him with my car! He provides me with updates and corrective actions, I am always well informed More

Ken in service knows customer service!!! Bottom line. It’s all about being a professional in whatever business you work. He displays that I’m impressed by his service, each visit It’s all about being a professional in whatever business you work. He displays that I’m impressed by his service, each visit More