Five Star Ford Lincoln - Service Center

Clean waiting area and no contact service. Was updated by text and was able to pay through text which made it so easy. Invoice can be left in vehicle prior to departure. text and was able to pay through text which made it so easy. Invoice can be left in vehicle prior to departure. More

The service employee was helpful and thorough and she was the ONLY employee I saw wearing her COVID FACE MASK which I appreciated. I did not appreciate sitting in the waiting room for two hours when I had an the ONLY employee I saw wearing her COVID FACE MASK which I appreciated. I did not appreciate sitting in the waiting room for two hours when I had an appointment and in a small waiting room where there was NOT 6 feet between each seat. I felt unsafe and very uncomfortable. More

I always receive outstanding customer support from Ken in service , I trust him with my car! He provides me with updates and corrective actions, I am always well informed service , I trust him with my car! He provides me with updates and corrective actions, I am always well informed More

Ken in service knows customer service!!! Bottom line. It’s all about being a professional in whatever business you work. He displays that I’m impressed by his service, each visit It’s all about being a professional in whatever business you work. He displays that I’m impressed by his service, each visit More

Ken Avera and Nick ??? did a good job and quick service with my 19 Explorer. Ken has helped me before on a different vehicle thst i have since traded. He has great customer service. with my 19 Explorer. Ken has helped me before on a different vehicle thst i have since traded. He has great customer service. More

Best Service Ever My car transmission was acting up. Ken and Nic in the service department were awesome. We couldn't get the car to replicate the problem, but they an My car transmission was acting up. Ken and Nic in the service department were awesome. We couldn't get the car to replicate the problem, but they and the technician kept at it until they found the underlying issue and resolved it. I am so happy that Five Star Ford Service takes such good care of us!! Thank You More

fast and effishent very clean and friendly, service dept. kept me aware of where my vehicle was and seem to care for me as a customer. service rep carissa was very promp very clean and friendly, service dept. kept me aware of where my vehicle was and seem to care for me as a customer. service rep carissa was very prompt and courteous. More

Awesome experience and she was very knowledgeable and very courteous. Kacie was very polite and nice. The shuttle driver was very nice and respectful. Thanks very much very courteous. Kacie was very polite and nice. The shuttle driver was very nice and respectful. Thanks very much More

I have always received friendly, knowledgeable, and speedy service. If there was ever any problem they have been resolved. Ken and Alvin have been nothing but professional and helpful. Thank y’all speedy service. If there was ever any problem they have been resolved. Ken and Alvin have been nothing but professional and helpful. Thank y’all More

Was very pleased with my visit to my Ford service department!!! Friendly, and caring associates, Wesley and Alvin, both were very helpful!! They always handle my needs with professional care and with department!!! Friendly, and caring associates, Wesley and Alvin, both were very helpful!! They always handle my needs with professional care and with smiling faces!!! Workmanship is always held to high standards!! More