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Five Star Ford Lincoln - Service Center

Warner Robins, GA

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144 Reviews

144 Reviews of Five Star Ford Lincoln - Service Center

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July 22, 2020

The team at Five Star Ford in Warner Robins was extra helpful answering my questions and concerns. I would recommend them to any in need of vehicle service. More

by Jorjmusselman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken, Billy and Nick from service department
Jul 23, 2020 -

Five Star Ford Lincoln responded

Thank you for the positive review and rating! We are delighted to know that our team was attentive to your questions and concerns. We appreciate you recommending us and we are always here to help!

July 18, 2020

Always excellent service. You’re service Dept has always been top notch. I’d bring anyone here and my fords appreciate the care ant attention More

by christinamarie71
Recommend Dealer
Yes
Employees Worked With
Alex in service Dept
Jul 19, 2020 -

Five Star Ford Lincoln responded

We are so glad that you always receive wonderful service with us! We look forward to serving you again in the future.

July 16, 2020

I went to get my first oil change. I drove up and a service technician met me and asked what I came in for and told him and then beau a service advisor came and took me inside and got my information an More

by Orangebuck3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beau Runksmeier
Jul 17, 2020 -

Five Star Ford Lincoln responded

Thank you for the positive feedback! We are happy to know that you had a good service experience with us and with the help of Beau. We value your business and we are always here to help!

July 04, 2020

Service rep., Ken, took good care in fixing key sensor start & driver seat lumbar issues in the scheduled timeframe, as he quoted. Derrick L. Stallworth More

by cherokee83@icloud.com
Recommend Dealer
Yes
Employees Worked With
Ken in service
Jul 05, 2020 -

Five Star Ford Lincoln responded

Thank you for the five-star review! Ken was happy to assist you with everything. Please let us know if we can be of any further assistance.

June 09, 2020

Great service experience with Nic Peters. Highly recommend their service department. Always willing to work with me on price to match competitors or just to help me afford it. More

by GAANGPILOT
Recommend Dealer
Yes
Employees Worked With
Nic Peters (Service manager)
Jun 10, 2020 -

Five Star Ford Lincoln responded

Thank you for the great review! We will be sure to thank Nic for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

June 01, 2020

Service was great /came out & asked me can I help you with a pleasant attitude & I explain to her what was going on with my vehicle & she took care of my repairs : Thank you again & others in the Service More

by Nettie Walker
Recommend Dealer
Yes
Employees Worked With
Carissa
Jun 01, 2020 -

Five Star Ford Lincoln responded

Hi Nettie, thanks for taking the time to share your comments with us! We are so pleased to hear our team has given you excellent service. It was a pleasure working with you. Let us know if there is anything else we can assist you with.

May 28, 2020

Good experience and good results. My problem was solved, the repair was satisfactorily made. I did not realize the warranty covered the repair, but Nick did and took care of it. The people were very profess More

by John 1939
Recommend Dealer
Yes
Employees Worked With
Nick Peters
May 29, 2020 -

Five Star Ford Lincoln responded

Hey John, thank you so much for the kind words! We're glad to hear Nick and our team has taken care of you. We truly appreciate your business and hope to see you in the future!

May 27, 2020

I would not have recommended five star ford service dept to anyone until I had the pleasure of meeting TJ I really appreciate him helping me with a problem More

by Bgreene
Recommend Dealer
Yes
Employees Worked With
TJ
May 28, 2020 -

Five Star Ford Lincoln responded

Thank you for taking the time to share your service experience with TJ! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 13, 2020

limited contact service clean waiting area, limited contact service, was updated quickly about service progress. Ken Avera in the Service Department was great. He kept me u More

by none
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Avera, Service
May 14, 2020 -

Five Star Ford Lincoln responded

Hello there, thank you for taking the time to share your comments with us! We are thrilled to know Ken has given you excellent service. We hope you have a great day!

May 07, 2020

Carissa in the service department was awesome. She kept me updated on the status and was super professional and courteous. She even took the time to follow up with me after the service to ensure everything More

by Steven.Beach
Recommend Dealer
Yes
Employees Worked With
Carissa
May 08, 2020 -

Five Star Ford Lincoln responded

Steven, thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Geno. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

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