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Five Star Ford Lincoln - Service Center

Warner Robins, GA

4.1
150 Reviews

150 Reviews of Five Star Ford Lincoln - Service Center

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August 27, 2020

this dealership is always a pleasure to visit Our shop this dealership is always a pleasure to visit Our shop adviser is one i always use, he is courteous and stays on top of what our car needs, and does More

by Bubwal43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Avera
Aug 28, 2020 -

Five Star Ford Lincoln responded

Thank you for the positive feedback! We are delighted to know that you enjoy our dealership and that you are happy with your service advisor. We value your business and we look forward to any future visits!

August 26, 2020

I work owl shift and they got to me first thing in the morning did a great job and quick. Needed an oil change and have nothing else was open More

by Egaston1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex in service department
Aug 27, 2020 -

Five Star Ford Lincoln responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

August 25, 2020

Great group of folks in the service department. Genuine concern for their customers. I was helped by (3) individuals Nic, Alex, and Grant Veal. All 3 were super helpful and knowledgeable. I am very happy I More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic, Alex, and Grant Veal
Aug 26, 2020 -

Five Star Ford Lincoln responded

Greg, thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service, and we look forward to taking care of your auto needs in the future. Thank you!

August 21, 2020

I have purchased and serviced my vehicles at this dealership for years. They have always been nice and respectful. The work is always done right. More

by Stokes77
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service Dept
Aug 22, 2020 -

Five Star Ford Lincoln responded

Thank you for the excellent review! We are so glad to see that we have earned your loyal business and will be sure to share your kind words with our team. You are welcome back at any time!

August 19, 2020

I had a great service experience Nick and Beau went above and beyond to get me squared away I appreciate it! 5 star is the way to go! More

by David Solomon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beau & Nick
Aug 19, 2020 -

Five Star Ford Lincoln responded

Thank you for the five stars, David! We appreciate your kind words for Nick and Beau and can't wait to share them with them. Please come back at any time!

August 14, 2020

I come here every time I have an issue with my vehicle, the service department is always very professional and friendly. I would 100% recommend this dealership to my friends and family. More

by MyCarHatesMe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Ken,
Aug 15, 2020 -

Five Star Ford Lincoln responded

We appreciate the excellent review! Let us know if there is anything else we can help you with. We look forward to working with you again!

July 22, 2020

The team at Five Star Ford in Warner Robins was extra helpful answering my questions and concerns. I would recommend them to any in need of vehicle service. More

by Jorjmusselman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken, Billy and Nick from service department
Jul 23, 2020 -

Five Star Ford Lincoln responded

Thank you for the positive review and rating! We are delighted to know that our team was attentive to your questions and concerns. We appreciate you recommending us and we are always here to help!

July 18, 2020

Always excellent service. You’re service Dept has always been top notch. I’d bring anyone here and my fords appreciate the care ant attention More

by christinamarie71
Recommend Dealer
Yes
Employees Worked With
Alex in service Dept
Jul 19, 2020 -

Five Star Ford Lincoln responded

We are so glad that you always receive wonderful service with us! We look forward to serving you again in the future.

July 16, 2020

I went to get my first oil change. I drove up and a service technician met me and asked what I came in for and told him and then beau a service advisor came and took me inside and got my information an More

by Orangebuck3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beau Runksmeier
Jul 17, 2020 -

Five Star Ford Lincoln responded

Thank you for the positive feedback! We are happy to know that you had a good service experience with us and with the help of Beau. We value your business and we are always here to help!

July 04, 2020

Service rep., Ken, took good care in fixing key sensor start & driver seat lumbar issues in the scheduled timeframe, as he quoted. Derrick L. Stallworth More

by cherokee83@icloud.com
Recommend Dealer
Yes
Employees Worked With
Ken in service
Jul 05, 2020 -

Five Star Ford Lincoln responded

Thank you for the five-star review! Ken was happy to assist you with everything. Please let us know if we can be of any further assistance.

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