Five Star Ford Lincoln - Service Center

Recall repair I took my car in for a recall repair today. Nick the service writer was expecting me and promptly arranged for my car to be repaired. Robert the tech I took my car in for a recall repair today. Nick the service writer was expecting me and promptly arranged for my car to be repaired. Robert the tech did a good job installing the new parts and my car was clean when it was returned. Nick the service writer was expecting me and immediately had my car work performed. The tech Robert did a good job installing the new parts and the car was clean when I got it back. Kudos o Nick and Robert for how the performed for me today. More

Always A Great Experience at Five Star Ford of Warner Robins Five Star Ford/Lincoln is always a great experience. Katie Reynolds was amazing with her patience and customer service on my visit today! Mr. Alvin le Five Star Ford/Lincoln is always a great experience. Katie Reynolds was amazing with her patience and customer service on my visit today! Mr. Alvin led me straight to her for her expertise on Hybrid and she did not disappoint. Mrs. Katie Reynolds also alerted me of a safety recall and got that taken care of as well. Great service today! More

Excellent Service Appreciate Brad Stone helping me with my tire issue for my truck. Even though the tire I needed replaced was no longer made anymore, he found a suitab Appreciate Brad Stone helping me with my tire issue for my truck. Even though the tire I needed replaced was no longer made anymore, he found a suitable replacement and can't tell that its not a complete set. Thanks a bunch. More

Complete recall of master cylinder Prompt courteous service and went the extra mile to ensure my vehicle was up to date on any required or recommended services. Nick Peters was very inv Prompt courteous service and went the extra mile to ensure my vehicle was up to date on any required or recommended services. Nick Peters was very involved with me on this service and any future services. More

Mustang Air Bag Recall I took my 2013 Ford Mustang in for the air bag recall. I was in and out in 30 minutes. Brad Stone in the service department took care of me. I took my 2013 Ford Mustang in for the air bag recall. I was in and out in 30 minutes. Brad Stone in the service department took care of me. More

Outstanding Service by Service Rep Nick Peters I dropped my vehicle off at the early bird drop off. NIC was great, he contacted me and let me know what was wrong with my car and what it would cost I dropped my vehicle off at the early bird drop off. NIC was great, he contacted me and let me know what was wrong with my car and what it would cost to repair. He kept me informed and when I arrived to pick my car up he even had washed and clean it....Outstanding Service More

Awesome people Just enjoy taking both of Fords back to this group of people. Everyone that saw me greeted me with friendship and professional kindness. Brad Stone I Just enjoy taking both of Fords back to this group of people. Everyone that saw me greeted me with friendship and professional kindness. Brad Stone I just say thinks.for the early morning humor. More

Great help Thank you very much to Billy H and Nic P from the service department! Over the weekend they saved my day when my vehicle wouldn't start. Without all o Thank you very much to Billy H and Nic P from the service department! Over the weekend they saved my day when my vehicle wouldn't start. Without all of their normal tools and resources (due to severe weather, intermittent power and computer systems) Billy was able to figure out what what wrong and found a quick fix that allowed me to drive my vehicle that day. Thank you again to Billy and Nic for taking care of me and finding a way to help under unique circumstances! Jackie A More

Excellent Service Provided I called in a frenzy because my 2014 Ford Fusion Hybrid wouldn't do anything, I couldn't unlock the doors, couldn't get into the vehicle whatsoever. I called in a frenzy because my 2014 Ford Fusion Hybrid wouldn't do anything, I couldn't unlock the doors, couldn't get into the vehicle whatsoever. Nic Peters answered the phone and put me at ease right away letting me know exactly how I could expose a key hole to manually get into the vehicle and diagnosed my problem right over the phone. It was awesome to have a good idea of what was wrong and a price before I went for service. Not to mention, I didn't make an appt, he said bring it on in and I will get you taken care of. Upon my arrival, Nic took my vehicle, showed me where to get comfortable while waiting, then brought me back outside to teach me a few things about my vehicle that I was unaware of. He was awesome, VERY professional and courteous to me. I would recommend anyone I know to ask for Nic, he rocks :) More

Great Service Brad Stone provided great service on my Explorer. Fast and friendly, much appreciated! I always go to Five Star Ford for oil change, service and repai Brad Stone provided great service on my Explorer. Fast and friendly, much appreciated! I always go to Five Star Ford for oil change, service and repair. More