Five Star Ford Lincoln - Service Center

Great service! Fantastic experience! Took my vehicle to the service department today for a recalled item. The facility was clean, staff very attentive and willing to answer all my questi Took my vehicle to the service department today for a recalled item. The facility was clean, staff very attentive and willing to answer all my questions. Since my car is in the computer age, I had a few questions about resetting information, etc. I came away very pleased that all my questions were answered and that my automobile is in perfect condition. My thanks goes to Nic Peters, an asset to the business for sure. He was friendly, very helpful and willing to make sure I understood all the information he was there to share with me. More

Pleased Customer Outstanding customer service this morning! Nick met me at my vehicle and explained the process and timeline of the maintenance being performed on my Outstanding customer service this morning! Nick met me at my vehicle and explained the process and timeline of the maintenance being performed on my 2012 Expedition. I will definitely bring my vehicle back for future service. More

Service and Parts Department shines at Five Star Ford Nic Peters and Scott Beers, both top notch guys to deal with at Five Star Ford in Warner Robins. I cannot say enough good things about these two guys Nic Peters and Scott Beers, both top notch guys to deal with at Five Star Ford in Warner Robins. I cannot say enough good things about these two guys. Always friendly, and always with a smile on their faces. Most experiences with dealer service departments and parts can be a hassle, as well as a huge expense, but these guys go the extra mile to ensure their customers are satisfied. If you are visiting Five Star, ask for them by name, and accept no substitute. More

Excellent Service and Timely Auto Repairs Had oil leak evidence on my driveway from my vehicle. I took the auto to Five Star Ford in Warner Robins, Ga, for them to investigate. Nic Peters of Had oil leak evidence on my driveway from my vehicle. I took the auto to Five Star Ford in Warner Robins, Ga, for them to investigate. Nic Peters of the service department had his mechanics inspect the vehicle and determined the oil pan and the air conditioner compressor were leaking fluid. Nic coordinated with the extended warranty people, got authorization for the repairs and had my car operational in no time. Nic also contacted a local auto rental company for transportation so I was able to conduct my usual business during the repairs without any difficulties. Now, I say that's service! Thanks to Nic, and all in the service department for being so responsive and willing to go the extra step. I will look forward to continuing my association with Nic and Five Star Ford, Warner Robins, for some time to come. More

Fuel Induction Throttle Body cleaning Service Mgr (Nic Peters) did an excellent job of informing me what I needed done on my F150 and the cost. He got the truck in on time and back to me Service Mgr (Nic Peters) did an excellent job of informing me what I needed done on my F150 and the cost. He got the truck in on time and back to me in the time requested. Overall I have had great experiences any time I have come into this dealership for sales or service. More

Recall repair I took my car in for a recall repair today. Nick the service writer was expecting me and promptly arranged for my car to be repaired. Robert the tech I took my car in for a recall repair today. Nick the service writer was expecting me and promptly arranged for my car to be repaired. Robert the tech did a good job installing the new parts and my car was clean when it was returned. Nick the service writer was expecting me and immediately had my car work performed. The tech Robert did a good job installing the new parts and the car was clean when I got it back. Kudos o Nick and Robert for how the performed for me today. More

Always A Great Experience at Five Star Ford of Warner Robins Five Star Ford/Lincoln is always a great experience. Katie Reynolds was amazing with her patience and customer service on my visit today! Mr. Alvin le Five Star Ford/Lincoln is always a great experience. Katie Reynolds was amazing with her patience and customer service on my visit today! Mr. Alvin led me straight to her for her expertise on Hybrid and she did not disappoint. Mrs. Katie Reynolds also alerted me of a safety recall and got that taken care of as well. Great service today! More

Excellent Service Appreciate Brad Stone helping me with my tire issue for my truck. Even though the tire I needed replaced was no longer made anymore, he found a suitab Appreciate Brad Stone helping me with my tire issue for my truck. Even though the tire I needed replaced was no longer made anymore, he found a suitable replacement and can't tell that its not a complete set. Thanks a bunch. More