Five Star Ford Lincoln - Service Center
Warner Robins, GA
144 Reviews of Five Star Ford Lincoln - Service Center
Nic Peters Nic serviced my car and had it repaired and ready to go in a short time. He is very pleasant and professional and I am pleased that I took my car to Nic serviced my car and had it repaired and ready to go in a short time. He is very pleasant and professional and I am pleased that I took my car to five star ford. More
Great Customer Service!!! I can truly say my questions was answered! Thanks to Ken Avera, Service Advisor, he was so certain that everything that I needed done was going to get I can truly say my questions was answered! Thanks to Ken Avera, Service Advisor, he was so certain that everything that I needed done was going to get done to the best of his ability. To anyone that needs their vehicle looked at for any reason, 5 STAR FORD in Warner Robins, GA is the place to go! Ken went far and beyond. Keep up the good work😉 More
First impressions I dropped my vehicle off to have serviced and was greeted by Brad Stone upon entering the building. Brad had great customer service skills and was eag I dropped my vehicle off to have serviced and was greeted by Brad Stone upon entering the building. Brad had great customer service skills and was eager to assist me in getting my vehicle serviced. So far my first impression of the service center is great. More
Battery for keypad Calvin Piper was very helpful, kind and courteous. He has very good customer service skills. He greeted me with a smile and made sure I was satisfied Calvin Piper was very helpful, kind and courteous. He has very good customer service skills. He greeted me with a smile and made sure I was satisfied in a short time. May God bless him is my pray. More
Excellent service! Very nice and knowledgeable staff. I was in a rush that day and they were able to get my truck to me very quickly! Thank you! Very nice and knowledgeable staff. I was in a rush that day and they were able to get my truck to me very quickly! Thank you! More
Great service! Fantastic experience! Took my vehicle to the service department today for a recalled item. The facility was clean, staff very attentive and willing to answer all my questi Took my vehicle to the service department today for a recalled item. The facility was clean, staff very attentive and willing to answer all my questions. Since my car is in the computer age, I had a few questions about resetting information, etc. I came away very pleased that all my questions were answered and that my automobile is in perfect condition. My thanks goes to Nic Peters, an asset to the business for sure. He was friendly, very helpful and willing to make sure I understood all the information he was there to share with me. More
Pleased Customer Outstanding customer service this morning! Nick met me at my vehicle and explained the process and timeline of the maintenance being performed on my Outstanding customer service this morning! Nick met me at my vehicle and explained the process and timeline of the maintenance being performed on my 2012 Expedition. I will definitely bring my vehicle back for future service. More
Service and Parts Department shines at Five Star Ford Nic Peters and Scott Beers, both top notch guys to deal with at Five Star Ford in Warner Robins. I cannot say enough good things about these two guys Nic Peters and Scott Beers, both top notch guys to deal with at Five Star Ford in Warner Robins. I cannot say enough good things about these two guys. Always friendly, and always with a smile on their faces. Most experiences with dealer service departments and parts can be a hassle, as well as a huge expense, but these guys go the extra mile to ensure their customers are satisfied. If you are visiting Five Star, ask for them by name, and accept no substitute. More
Excellent Service and Timely Auto Repairs Had oil leak evidence on my driveway from my vehicle. I took the auto to Five Star Ford in Warner Robins, Ga, for them to investigate. Nic Peters of Had oil leak evidence on my driveway from my vehicle. I took the auto to Five Star Ford in Warner Robins, Ga, for them to investigate. Nic Peters of the service department had his mechanics inspect the vehicle and determined the oil pan and the air conditioner compressor were leaking fluid. Nic coordinated with the extended warranty people, got authorization for the repairs and had my car operational in no time. Nic also contacted a local auto rental company for transportation so I was able to conduct my usual business during the repairs without any difficulties. Now, I say that's service! Thanks to Nic, and all in the service department for being so responsive and willing to go the extra step. I will look forward to continuing my association with Nic and Five Star Ford, Warner Robins, for some time to come. More
Fuel Induction Throttle Body cleaning Service Mgr (Nic Peters) did an excellent job of informing me what I needed done on my F150 and the cost. He got the truck in on time and back to me Service Mgr (Nic Peters) did an excellent job of informing me what I needed done on my F150 and the cost. He got the truck in on time and back to me in the time requested. Overall I have had great experiences any time I have come into this dealership for sales or service. More