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Five Star Ford Lincoln
Warner Robins, GA
587 Reviews
Five Star Ford GA of Macon, GA is proud to be serving drivers of Warner Robins, Cordele, Perry, Dublin, Milledgeville, Americus and surrounding areas. We have an extensive collection of new and used cars, trucks and SUVs available including the Ford F-150, Mustang, Fusion, Explorer, and more!
We also have an experienced and professional service department that will keep your Ford in tip-top shape no matter the repair; large or small! Our parts department will provide you with the highest quality of genuine parts and our finance department will work with everyone to get you into the Ford you have had your eye on!
Check out our great deals and browse our large inventory of Ford vehicles on our website or stop by our location and don't hesitate to contact us if you have any questions about any of our departments! We will direct you to the right place!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 587 reviews
September 07, 2011
My daughter was in from out-of-town, and I felt like it was time to trade in her old car and get something newer, more dependable & roomier. Well, I did my pre-shopping & comparing before going. The vehicl was time to trade in her old car and get something newer, more dependable & roomier. Well, I did my pre-shopping & comparing before going. The vehicle my daughter was interested in didn't show up on their website, but was on the Ford.com website. So I called the salesman who I have previously purchased from and he went out on the lot to check and they had it.He had the vehicle set aside and waiting for us when we arrived. My daughter test drove it and liked it. We worked out the deal and she purchased it. The paperwork went like clockwork and fast. This was the 5th new vehicle we have purchase from Corey Lawson over the past few years at this Ford dealership. He goes above & beyond,lets us make the decision with no pressure, explains everything and makes sure we are pleased with our purchase after the sale. Why shop anywhere else - they make it so easy here and give you a good deal. More
by flameonramon
Employees Worked With
Corey Lawson
September 05, 2011
I gave the rating I did because they did everything they could to make sure that I was completely satisfied. They followed up with me a couple days after to make sure I didn’t have any questions. I, also, f could to make sure that I was completely satisfied. They followed up with me a couple days after to make sure I didn’t have any questions. I, also, feel like I can contact them in the future if any problems arise. Elvis took time to show me all of the functions of my vehicle. Rico made sure that my car was detailed properly and that I didn’t have any problems or questions. More
by rsmith0711
August 27, 2011
I had a terrible experience when I initially went to Five Star to look at a vehicle. After posting a negative review, I was contacted by the General Manager to ask how he could improve my experience with Fi Star to look at a vehicle. After posting a negative review, I was contacted by the General Manager to ask how he could improve my experience with Five Star. I intially was hesitant, but was actually able to work out a deal. I purchased a Lincoln MKZ hybrid, which I love so far. The staff at Five Star couldn't have been any nicer today. I am happy that they were able to improve their Customer Service. (Thank goodness I was able to only work with Antonio, the financial person and Wes, the GM.) Thank you, Wes and Antonio. More
by kbbrown8
August 23, 2011
Origionally I had not planned to buy a new car but Big Al's knowlege and presentation convinced me otherwise. I'm VERY HAPPY with my decision. Al not only pointed out the advantages of Focus ownership, Al's knowlege and presentation convinced me otherwise. I'm VERY HAPPY with my decision. Al not only pointed out the advantages of Focus ownership, but his knowledge of the car itself was impressive. I have since passed some of the same information to friends and family and I will not be surprised if I see them in a new focus soon as well. Overall, I bought the 2012 Focus because after learning all that I did about it, there was no better choice. THANKS AL! Willie Brown More
by williebrown135
August 21, 2011
The sales person was great and really helped us alot.. I was not happy with the finance department and the way they handle the paperwork on the truck.. was not happy with the finance department and the way they handle the paperwork on the truck.. More
by altaylor39
August 20, 2011
These guys are great to deal with. I'm not quick to trust many sales people, but these guys were honest and worked hard to meet our needs and answer any questions. Antonio Hodges was friendly, courteous, and many sales people, but these guys were honest and worked hard to meet our needs and answer any questions. Antonio Hodges was friendly, courteous, and worked hard to help us out while not being pushy at all. The price of the vehicle we bought was fair and I'm really happy overall with my experience with these guys and gals. I wouldn't hesitate to send friends or family to them. More
by jwb72
July 18, 2011
Jerry Gray did an outstanding job of demonstarting the benefits of the Ford f-150. He went over everything even some features that I did not know about. He was not pushy and just allowed me to make up my benefits of the Ford f-150. He went over everything even some features that I did not know about. He was not pushy and just allowed me to make up my own mind as to what I wanted to do. I was also looking at a chevy but after his professionalism I went with the Ford amd I am glad I did. The vehicle is the new 6 speed trans with a v6 and gets great gas mileage. Harry Goff Macon, Ga. More
by gotarheels
June 27, 2011
Purchased a F250 Diesel truck 2 years ago and bought the Silver Package for $2,000. After having the truck for 2 months the computer went out and the warranty didn't cover. Now, the EGR Cooler and Oil Coole Silver Package for $2,000. After having the truck for 2 months the computer went out and the warranty didn't cover. Now, the EGR Cooler and Oil Cooler which is a known problem with the truck went out. The motor is vapor locked. Because it is not a "Main" Component of the Motor, they will not cover it. They tried to get us to trade, but wouldn't give us anything for the truck. When we bought the $2,000 warranty, they told us this would be covered. After only owning the truck for 2 years and it has less than 100,000 miles, we are very discouraged. Never will we ever buy from Five Star again. IF you sale a warranty, make sure you cover what you tell your customer. More
by brandymichael
Employees Worked With
Garry Britt
June 27, 2011
We visited Five Star Ford Lincoln dealership and traded our 2003 Ford Escape for a 2011 Ford Taurus. We actually bought our 2003 Ford Escape from this same place back in 2003. Our Salesperson, Jerry Gray our 2003 Ford Escape for a 2011 Ford Taurus. We actually bought our 2003 Ford Escape from this same place back in 2003. Our Salesperson, Jerry Gray, was one of the friendliest sales persons we have come into contact with. Not only was he friendly, he knew everything about this Ford Taurus and took time to show me how to use everything and then when my wife showed up, he took the time to go over everything again. To be honest, we are very skeptical of car salesmen, but Mr. Gray was not your typical salesmen. He seemed very honest and caring. He made us laugh and I think we even made him laugh, too. He showed us how to use the Sync feature and made sure we had all of our questions answered. Mr. Gray did not act like we were wasting his time and he did not pressure us any.....which we truly liked. We do not like to feel pressured to buy anything. My wife really liked his warm personality and friendly smile. We hope we get many years and miles out of our new 2011 Ford Taurus and feel truly blessed to have met a wonderful, honest salesman. Sincerely, Mickey and Dawn Deese Byron, GA 31008 More
by maddawg3168
