Five Star Ford Lincoln
Warner Robins, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I've been buying Fords since the early 90's and this was by far the greatest experience of all. My expectations are very high for quality service being in customer service myself, and they exceeded all my e by far the greatest experience of all. My expectations are very high for quality service being in customer service myself, and they exceeded all my expectations. From the time I dropped off my truck for service and until my wife and I left with not 1, but 2 new vehicles the customer service was GREAT!! I will continue to recommomend this dealer to others as long as i continue to get TOP SHELF service. Thanks !! Mr. Cleo and Ms. Sophia Pearson 101 John Ct Warner Robins Ga. 31093 More
My daughter was in from out-of-town, and I felt like it was time to trade in her old car and get something newer, more dependable & roomier. Well, I did my pre-shopping & comparing before going. The vehicl was time to trade in her old car and get something newer, more dependable & roomier. Well, I did my pre-shopping & comparing before going. The vehicle my daughter was interested in didn't show up on their website, but was on the Ford.com website. So I called the salesman who I have previously purchased from and he went out on the lot to check and they had it.He had the vehicle set aside and waiting for us when we arrived. My daughter test drove it and liked it. We worked out the deal and she purchased it. The paperwork went like clockwork and fast. This was the 5th new vehicle we have purchase from Corey Lawson over the past few years at this Ford dealership. He goes above & beyond,lets us make the decision with no pressure, explains everything and makes sure we are pleased with our purchase after the sale. Why shop anywhere else - they make it so easy here and give you a good deal. More
I gave the rating I did because they did everything they could to make sure that I was completely satisfied. They followed up with me a couple days after to make sure I didn’t have any questions. I, also, f could to make sure that I was completely satisfied. They followed up with me a couple days after to make sure I didn’t have any questions. I, also, feel like I can contact them in the future if any problems arise. Elvis took time to show me all of the functions of my vehicle. Rico made sure that my car was detailed properly and that I didn’t have any problems or questions. More
I had a terrible experience when I initially went to Five Star to look at a vehicle. After posting a negative review, I was contacted by the General Manager to ask how he could improve my experience with Fi Star to look at a vehicle. After posting a negative review, I was contacted by the General Manager to ask how he could improve my experience with Five Star. I intially was hesitant, but was actually able to work out a deal. I purchased a Lincoln MKZ hybrid, which I love so far. The staff at Five Star couldn't have been any nicer today. I am happy that they were able to improve their Customer Service. (Thank goodness I was able to only work with Antonio, the financial person and Wes, the GM.) Thank you, Wes and Antonio. More
Origionally I had not planned to buy a new car but Big Al's knowlege and presentation convinced me otherwise. I'm VERY HAPPY with my decision. Al not only pointed out the advantages of Focus ownership, Al's knowlege and presentation convinced me otherwise. I'm VERY HAPPY with my decision. Al not only pointed out the advantages of Focus ownership, but his knowledge of the car itself was impressive. I have since passed some of the same information to friends and family and I will not be surprised if I see them in a new focus soon as well. Overall, I bought the 2012 Focus because after learning all that I did about it, there was no better choice. THANKS AL! Willie Brown More
The sales person was great and really helped us alot.. I was not happy with the finance department and the way they handle the paperwork on the truck.. was not happy with the finance department and the way they handle the paperwork on the truck.. More
These guys are great to deal with. I'm not quick to trust many sales people, but these guys were honest and worked hard to meet our needs and answer any questions. Antonio Hodges was friendly, courteous, and many sales people, but these guys were honest and worked hard to meet our needs and answer any questions. Antonio Hodges was friendly, courteous, and worked hard to help us out while not being pushy at all. The price of the vehicle we bought was fair and I'm really happy overall with my experience with these guys and gals. I wouldn't hesitate to send friends or family to them. More
Jerry Gray did an outstanding job of demonstarting the benefits of the Ford f-150. He went over everything even some features that I did not know about. He was not pushy and just allowed me to make up my benefits of the Ford f-150. He went over everything even some features that I did not know about. He was not pushy and just allowed me to make up my own mind as to what I wanted to do. I was also looking at a chevy but after his professionalism I went with the Ford amd I am glad I did. The vehicle is the new 6 speed trans with a v6 and gets great gas mileage. Harry Goff Macon, Ga. More
Purchased a F250 Diesel truck 2 years ago and bought the Silver Package for $2,000. After having the truck for 2 months the computer went out and the warranty didn't cover. Now, the EGR Cooler and Oil Coole Silver Package for $2,000. After having the truck for 2 months the computer went out and the warranty didn't cover. Now, the EGR Cooler and Oil Cooler which is a known problem with the truck went out. The motor is vapor locked. Because it is not a "Main" Component of the Motor, they will not cover it. They tried to get us to trade, but wouldn't give us anything for the truck. When we bought the $2,000 warranty, they told us this would be covered. After only owning the truck for 2 years and it has less than 100,000 miles, we are very discouraged. Never will we ever buy from Five Star again. IF you sale a warranty, make sure you cover what you tell your customer. More