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Five Star Ford Lincoln

Warner Robins, GA

4.5
578 Reviews
Five Star Ford GA of Macon, GA is proud to be serving drivers of Warner Robins, Cordele, Perry, Dublin, Milledgeville, Americus and surrounding areas. We have an extensive collection of new and used cars, trucks and SUVs available including the Ford F-150, Mustang, Fusion, Explorer, and more! We also have an experienced and professional service department that will keep your Ford in tip-top shape no matter the repair; large or small! Our parts department will provide you with the highest quality of genuine parts and our finance department will work with everyone to get you into the Ford you have had your eye on! Check out our great deals and browse our large inventory of Ford vehicles on our website or stop by our location and don't hesitate to contact us if you have any questions about any of our departments! We will direct you to the right place!
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900 Russell Parkway

Warner Robins, GA

31088

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Showing 578 reviews

September 12, 2011

I've been buying Fords since the early 90's and this was by far the greatest experience of all. My expectations are very high for quality service being in customer service myself, and they exceeded all my e More

by cdp91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico Wilson - Manager and "Duke" Washingtonn - Salesman
September 07, 2011

My daughter was in from out-of-town, and I felt like it was time to trade in her old car and get something newer, more dependable & roomier. Well, I did my pre-shopping & comparing before going. The vehicl More

by flameonramon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Lawson
September 05, 2011

Ricco worked with us on the price and was helpful in answering any questions that we had. He went the extra mile to make sure we were happy. More

by bslade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricco
September 05, 2011

I gave the rating I did because they did everything they could to make sure that I was completely satisfied. They followed up with me a couple days after to make sure I didn’t have any questions. I, also, f More

by rsmith0711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerry, Rico, Elvis, Zach
August 27, 2011

I had a terrible experience when I initially went to Five Star to look at a vehicle. After posting a negative review, I was contacted by the General Manager to ask how he could improve my experience with Fi More

by kbbrown8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Antonio was a joy to work with.
August 23, 2011

Origionally I had not planned to buy a new car but Big Al's knowlege and presentation convinced me otherwise. I'm VERY HAPPY with my decision. Al not only pointed out the advantages of Focus ownership, More

by williebrown135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Big Al
August 21, 2011

The sales person was great and really helped us alot.. I was not happy with the finance department and the way they handle the paperwork on the truck.. More

by altaylor39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alfred
August 20, 2011

These guys are great to deal with. I'm not quick to trust many sales people, but these guys were honest and worked hard to meet our needs and answer any questions. Antonio Hodges was friendly, courteous, and More

by jwb72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Antonio Hodges
July 18, 2011

Jerry Gray did an outstanding job of demonstarting the benefits of the Ford f-150. He went over everything even some features that I did not know about. He was not pushy and just allowed me to make up my More

by gotarheels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerry Gray
Aug 03, 2011 -

Five Star Ford Lincoln responded

Thanks for your feedback! Jerry is glad to hear your enjoying your new F-150 and we hope you consider us for all your vehicle purchases in the future.

June 27, 2011

Purchased a F250 Diesel truck 2 years ago and bought the Silver Package for $2,000. After having the truck for 2 months the computer went out and the warranty didn't cover. Now, the EGR Cooler and Oil Coole More

by brandymichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Garry Britt
Aug 03, 2011 -

Five Star Ford Lincoln responded

We appreciate your comments. We apologize that the level of service you recieved did not meet your expectations. In this situation we have addressed it and the Finance Manager that sold the warranty is no longer employed by our company.

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