Five Star Ford Lincoln

Service Department Mark Heard did an excellant job assisting me with the warranties on my Mustang when the tire blew. He was very professional and kept me informed of a Mark Heard did an excellant job assisting me with the warranties on my Mustang when the tire blew. He was very professional and kept me informed of any delays. He made sure that I had transportation to work while my Mustang was being repaired. I plan on taking my Mustang to him for any future car care. More

Great dealership travis Jordan is a great salesman and very nice! I would recommend this dealership to anyone. Great service and fair prices. I would shop here again travis Jordan is a great salesman and very nice! I would recommend this dealership to anyone. Great service and fair prices. I would shop here again More

Salesman sent from Heaven! I am a repeated customer with the dealership. Great service and upfront pricing is what keep me comimg back when I am in need to purchase or getting m I am a repeated customer with the dealership. Great service and upfront pricing is what keep me comimg back when I am in need to purchase or getting my truck serviced. Jerry Gray is the salesman that i have came in contacted with for the last two purchases. I have to say Jerry is one of the best person in the car saleing buisness that i have ever met.I know a lot about any car that i plan on buying, because i have done my home work before i go to the dealership. Jerry impressed me, he answered all the question i had and some i didn,t. He is one man that know his buisness when it come down to cars. I hope Jerry will be here when i am ready for my next purchase. He is a rare gem! Thanks for all of your help Jerry and getting me a great deal on my New SUV! One of the best things about car buying is having no regrets after the sale! More

Great experiences The service was great overall. The sales person was very patient with me and helped me make an important decision. Now I'm the proud owner of a Lincol The service was great overall. The sales person was very patient with me and helped me make an important decision. Now I'm the proud owner of a Lincoln. More

dominic turner I had a wonderfully friend and dedicated experience with dominic as my sales man I will recomend friends and family to return to five star and deal wi I had a wonderfully friend and dedicated experience with dominic as my sales man I will recomend friends and family to return to five star and deal with dominic....thank you very much dominic I'm very satisfied with my new truck .....Richard kersey and Alisa Dykes.... More

Overall Good Experience Something to be said this day & time Overall good experience. Staff was friendly and helpful. Shane was professional and closed the deal for us. Josh did a great job with the financing. Overall good experience. Staff was friendly and helpful. Shane was professional and closed the deal for us. Josh did a great job with the financing. More

quick fast service I went to 5 star ford on Russell pkwy and from now on they do my routine maintenance thanks Allen Robinson he treated me like family I went to 5 star ford on Russell pkwy and from now on they do my routine maintenance thanks Allen Robinson he treated me like family More

Very great Salesman Shane Harris Shane Harris is a great salesman, I would recommend him to anyone. He makes you fill comfortable, he is a very down to earth kind of person. He will d Shane Harris is a great salesman, I would recommend him to anyone. He makes you fill comfortable, he is a very down to earth kind of person. He will do his best to make sure you are satisfied, with your purchase. More

I searched around for a Used car for several weeks. I know I did not want to buy a used car that wouldn't make it a month, which is what nobody wants in a used car buying experience. That's exactly what know I did not want to buy a used car that wouldn't make it a month, which is what nobody wants in a used car buying experience. That's exactly what happened to me. I bought a used vehicle at the beginning of August. It didn't make it another three weeks. It was a 2006. It had less than 100k miles on it. I was told that it was driven very easy and was assured it would last at least another year or two. I was told so many good things about my Ford. So, since I only needed it to last basically a year, I signed an "AS-IS." So, three weeks later- less than 2,000 more miles on the car- I've got engine stalling, knocking, and extremely rough idling. It hardly starts. I took it to a mechanic who gave me a $2650 estimate that I know is reasonable for what he described to me. Major engine repair needed. I would have to at least replace bottom parts of the engine and some bearings. He suggested replacing the engine with a used engine. I understand "AS-IS." I may have to replace a starter, an alternator, maybe even some fuel injectors. COMPLETE ENGINE OVERHAUL, though? That's ridiculous. When I called them, they told me that basically there was nothing I could do for me. Yes, I know that Georgia Lemon Laws won't help me. However, I just refuse to believe that fair business practices would tell them to do nothing when I basically chose the car because they told me it would definitely last at least a year. I did not rate repairs as I was told I would have to bring it 95 miles to the dealership when it wouldn't even drive. More