Back

Five Star Ford Lincoln

Warner Robins, GA

4.5
578 Reviews
Five Star Ford GA of Macon, GA is proud to be serving drivers of Warner Robins, Cordele, Perry, Dublin, Milledgeville, Americus and surrounding areas. We have an extensive collection of new and used cars, trucks and SUVs available including the Ford F-150, Mustang, Fusion, Explorer, and more! We also have an experienced and professional service department that will keep your Ford in tip-top shape no matter the repair; large or small! Our parts department will provide you with the highest quality of genuine parts and our finance department will work with everyone to get you into the Ford you have had your eye on! Check out our great deals and browse our large inventory of Ford vehicles on our website or stop by our location and don't hesitate to contact us if you have any questions about any of our departments! We will direct you to the right place!
Contact Dealership

900 Russell Parkway

Warner Robins, GA

31088

Directions

By Type

Showing 578 reviews

May 16, 2015

Great experiences The service was great overall. The sales person was very patient with me and helped me make an important decision. Now I'm the proud owner of a Lincol More

by Tabiyes87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 01, 2015 -

Five Star Ford Lincoln responded

Congratulations on your new Lincoln! We're glad that we were able to provide a great experience, and we hope you will call on us again if we can do anything more for you in the future. Thanks for sharing your feedback!

March 15, 2015

Buying Thanks to Tim Denton for helping me with purchasing a new Ford Explorer. He made my experience wonderful. Thank you Tim. We will be back again. More

by Tammi3173
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Denton
January 31, 2015

dominic turner I had a wonderfully friend and dedicated experience with dominic as my sales man I will recomend friends and family to return to five star and deal wi More

by Ricky
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Turner
Feb 04, 2015 -

Five Star Ford Lincoln responded

Thanks for your recommendation, Ricky! At Five Star Ford Lincoln, we strive to provide total customer satisfaction to our clients, and we’re thrilled to learn that Dominic gave you that great experience. We look forward to seeing you again when it comes time for your scheduled service. Enjoy your new truck!

January 22, 2015

Overall Good Experience Something to be said this day & time Overall good experience. Staff was friendly and helpful. Shane was professional and closed the deal for us. Josh did a great job with the financing. More

by mjormyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shane Harris
Jan 23, 2015 -

Five Star Ford Lincoln responded

Thanks for the fantastic review. At Five Star Ford Lincoln, we strive to provide total customer satisfaction to our clients, and it's great that Shane and Josh demonstrated that for you. Thank you for your kind words. We're sure you are enjoying your new car. Please let us know if we can be of further service in the future!

October 25, 2014

quick fast service I went to 5 star ford on Russell pkwy and from now on they do my routine maintenance thanks Allen Robinson he treated me like family More

by Joseph Head
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
allen Robinson
Oct 28, 2014 -

Five Star Ford Lincoln responded

We're glad to hear that Allen has earned your trust and loyalty with his service, Joseph! We aim for great customer service, and we're pleased to know that Allen was able to deliver a great experience for you. Thanks for sharing your comments! We look forward to working with you again!

August 01, 2014

Very great Salesman Shane Harris Shane Harris is a great salesman, I would recommend him to anyone. He makes you fill comfortable, he is a very down to earth kind of person. He will d More

by Val hilliard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Harris
Aug 04, 2014 -

Five Star Ford Lincoln responded

Thanks for your recommendation, Val! We're glad to know that Shane provided the fantastic customer experience we strive for. Come back in for your service needs, and let us know if we can do anything else for you in the future. Enjoy your new car.

September 17, 2013

I searched around for a Used car for several weeks. I know I did not want to buy a used car that wouldn't make it a month, which is what nobody wants in a used car buying experience. That's exactly what More

by dkcorbett89
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominic Turner
Sep 10, 2014 -

dkcorbett89 responded

UPDATE 9 SEP 14: I discovered through following through with the business on my original complaint, utilizing self-research and the intermittent responses the business gave me, that the salesman provided me with false information, knowingly or unknowingly, during the course of the sale. The salesman, Dominic Turner, told me that the car had been serviced by Five Star Ford Lincoln, when a manager later confirmed (months later) that it had not been serviced at all. The dealership was very unresponsive to me over the course of the last year. I filed a BBB complaint for deceptive practices on July 9th, 2014. They did not respond until August 21st after the BBB tried to contact them 3 times, plus 1 phone call. They didn't respond at all to the basis of my complaint or to my rebuttal which had a more than reasonable resolution compared to my original request for damages. They have since ceased contact with me; refuse to give me any contact information for the general manager; and refuse to speak to me at all. This business has refused even the most amenable of resolutions that I've offered, despite having no reason to compromise with them. The entire management team knows that I would edit all my reviews online to say that the business effectively resolved my issues and up my ratings, yet they still refuse to do anything about it. Instead of trying to resolve the issue with me, they would rather try to bury it with coerced, manipulated, incentivized, or otherwise non-authentic 5-star reviews. I would avoid this business at all costs.

October 27, 2011

MR. JERRY GRAY IS AN EXCPECTIONAL SALESMAN WE WHERE TAKEN ON HIS KNOWLEDGEGABLE AND DETAILES OF FORDS TECHNOLOGY AS HE EXPRESSED THE IN AND OUTS OF MY FORD PURCHASE. HE CONTINUED TO MAKE ME AND MY WIFE VERY More

by Anttoeknee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : jerry gray
September 20, 2011

Elvis and Aurico, are true professionals I am USAF Elvis and Aurico, are true professionals I am USAF retired and i work civil service on Robins AFB. The staff at Five Star are so dedicated to making More

by MICHAELMAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aurico and Elvis
September 12, 2011

I live in Florida and I found the dealership and car via AutoTrader. I called the dealership and Josh sent extra pictures and performed a walk-around of the car while on the phone. He sent me a buyers ord More

by cfhead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joshua Sharpe