Five Star Ford Lincoln
Warner Robins, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great customer service and prices We drove from out of town to purchase a new expedition at Five Star. We dealt with Tim Denton who worked with us over the phone prior to our drive. He We drove from out of town to purchase a new expedition at Five Star. We dealt with Tim Denton who worked with us over the phone prior to our drive. He had the vehicle clean and ready for us when we arrived. After our purchase, he "toured" our vehicle with us to be sure we understood everything about it. This Is something we have not had with other vehicle purchases in the past. I have also received several messages from him in the days after thanking him for my purchase. More
Great car buying experience I bought a 2015 Mustang Ecoboost Coupe. The buying experience was great from the time I drove my old car onto the lot to the time I drove away in the I bought a 2015 Mustang Ecoboost Coupe. The buying experience was great from the time I drove my old car onto the lot to the time I drove away in the new 'Stang. My salesman was Tim Denton. He was knowledgeable about the vehicle and the consummate professional. I believe he was honest, up-front and fair and would definitely work with him again for any future purchases. Jeffrey S. Daniels More
Five star definitely lives up to it's name I came to five star with a trade in expecting it to be a day long process. I met with salesman TIM DENTON and he had me in my dream truck within hours I came to five star with a trade in expecting it to be a day long process. I met with salesman TIM DENTON and he had me in my dream truck within hours. This was the easiest and best car buying experience I had ever had period. TIM DENTON went above and beyond from start to finish. Shortly after my purchase my check engine light came on. TIM DENTON and five star ensured me that it would be taken care of. TIM DENTON had a very nice loaner car waiting for me when I dropped my truck off. Within days my truck was fixed and was covered by the manufacturer as a recall. I was charged absolutely nothing even though the dealership had time and labor invested in fixing my truck needless to say it was preowned and I bought it with NO WARRANTY! I will never use another dealership or salesman. I trust five star and their employees. I can't express enough how happy I am with my purchase, the service and most of all salesman TIM DENTON . THANK YOU FIVE STAR FORD AND SPECIAL THANKS TO TIM DENTON More
Great Experience! We bought our 2015 Ford Fusion from Five Star Ford Lincoln. Our salesman was Tim Denton. He did a wonderful job helping us with our selection. He was We bought our 2015 Ford Fusion from Five Star Ford Lincoln. Our salesman was Tim Denton. He did a wonderful job helping us with our selection. He was patient and we never felt pressured to make our decision. I would recommend Tim to all our friends and family. More
Great Experience!!!!! Tim Denton was great!!!! Best buying experience ever. He kept in contact with me through the whole process. Vehicle was exactly as described. Tim was Tim Denton was great!!!! Best buying experience ever. He kept in contact with me through the whole process. Vehicle was exactly as described. Tim was the ultimate professional. More
Awesome Experiance Thank you Tim Denton not only for your quick response, but your eagerness to find the truck I wanted and your patience with my selection process. Even Thank you Tim Denton not only for your quick response, but your eagerness to find the truck I wanted and your patience with my selection process. Even though I didn't find one I could live with, you did help me by ordering one for me just like I wanted. LOADED. Your communications during the search process was priceless. TIm, you went above and beyond in keeping me informed without being pushy or arrogant. I want you and your management to know that I will be recommending you to all my friends. Once again, THANKS for a very pleasant and memorable first time experience. More
Horrible service department! Do not do business with Five Star Ford's service department. I made an appointment to have my 2013 Ford Explorer serviced, not only was the customer Do not do business with Five Star Ford's service department. I made an appointment to have my 2013 Ford Explorer serviced, not only was the customer service horrible. The service department manager was totally incompetent and had no knowledge of Ford's warranty policies. My explorer would show shift to park while in park. Ford released a memo for this issue and gave step by step instructions on how to correct this "known" problem. The service manager told me the message would have to be seen by the technician to be repaired. I asked him if they did in fact shift the car from drive to park and he said no. I asked how can this be fixed if you do not troubleshoot this issue, he had no answer and he hadn't even seen the memo released by Ford. Not only did they not fix that issue, they didn't even fix the two recalls on my vehicle. Do yourself a favor and don't deal with this department at all. More
NO HELP @ ALL! On July 22, 2015, The saleman was Martavious West, I was looking around for a vehicle. I saw two vehicles that I liked, 2011 Buick & 2013 Ford H On July 22, 2015, The saleman was Martavious West, I was looking around for a vehicle. I saw two vehicles that I liked, 2011 Buick & 2013 Ford Hybird. I wanted the 2011 Buick, aftee been waiting for 3 hours & he showed me a 2016 Ford Fusion, it was very a very nice car, The payments was very high, plus the down payment has well. He was telling me it is best to get a newer vehicle with very good warranty. So Martavious West & Kellie Schofill has been telling me lies from the start. All I wanted was a vehicle that I can afford, not what they wanted me to have. He sticking with me with a 2016 vehicle with a high car note, and I wanted another vehicle not the 2016 Ford Fusion. More
Great Customer Service Thank you Thurman "Skeeter" Hathaway for your patience in letting me test drive several cars today. You went above and beyond to close the deal. As Thank you Thurman "Skeeter" Hathaway for your patience in letting me test drive several cars today. You went above and beyond to close the deal. As you presented different financing options, I realized that I had never purchased a car. In spite of my my apprehension, "Skeeter", you remained calm and very cordial throughout the entire process. You are to be commended for not becoming an aggressive, pushy salesman. I respect you for being an expert in your field of sales. You gave me the facts about the cost of replacing my transmission in my 2007 Ford Explorer with 202,621 miles verses purchasing a new car. Thank you "Skeeter" for pointing out the fact that I may be wasting my money down the road in an old SUV truck. Because of your attitude and the way you handled me with such care, I give you five stars for customer service, quality of work, friendliness and price. I look forward to doing business with you when I make my final decision. More
Excellent service Travis Jordan, my salesman, was great, very attentive and caring of my needs. TRAVIS Jordan did not force anything on...EXCELLENT SALESMAN..great serv Travis Jordan, my salesman, was great, very attentive and caring of my needs. TRAVIS Jordan did not force anything on...EXCELLENT SALESMAN..great service..loved it More