Five Star Ford Lincoln

Bad customer service , Empty promises My experience with this dealer , the first round was with five star Chevrolet they owed me a refund for a rescinded insurance policy it took four mont My experience with this dealer , the first round was with five star Chevrolet they owed me a refund for a rescinded insurance policy it took four months and phone calls Linda Hurd and sales manager Allan Johnson never followed up on promises to settle this matter. I thought I would try again and purchased a truck from five star ford. Again the salesman Jerry Gray was professional , but his supporting cast was rude and not concern with customer satisfaction . I brought my truck in to have the tires changed, and the service lady told me after I told her I had been told to come in the morning , they told me it would be a wait, I told her they told me to come first thing in the morning her reply , I can't help what nobody told you I would have to wait. Then I didn't get the tires I agreed on before the deal , but I can't get anybody to call me back, or answer their calls. I've had the truck 2 days and I had to get a ride back home which is 50 miles away. They never offered a loaner you just wait.😕😒 More

Awesome Service I had new tires put on my car at this dealership in their service department and Kenneth Avera was my service advisor! He was awesome, very friendly a I had new tires put on my car at this dealership in their service department and Kenneth Avera was my service advisor! He was awesome, very friendly and professional. It was a a pleasure doing business with him! More

Easiest buying experience ever Tim Denton was wonderful to work with when buying my Mustang GT. I was very selective in what I wanted and he went the extra mile to make sure all of Tim Denton was wonderful to work with when buying my Mustang GT. I was very selective in what I wanted and he went the extra mile to make sure all of my demands were met and kept me within my price range. I will definitely refer anyone looking for car to go see him. More

Awesome experience! I went in to look at an explorer for my son and his wife. I ran into Tim and explained what I was looking for and why. They had a really good 2013 exp I went in to look at an explorer for my son and his wife. I ran into Tim and explained what I was looking for and why. They had a really good 2013 explorer that fir their needs and wants. Tim worked the deal, met the budgeted price they were trying to keep it at and wallah, the deal was done! I feel my son got a great SUV at a fair price yea I know there could always be a better deal out there but the dealer HAS to make money, I feel it was a fair deal for them and us, otherwise they're not in business. Tim had to work with mt son from out of town over the phone. Things went great the deal was completed and everyone was happy. Overall a great experience. Tim was honestly awesome to work with, no games, no major issues, answered all our questions overall a great buying experience. More

Elvis and Tim rock love u guys!!! Five star is the best Elvis and Tim rock!!!! If your in need of a vehicle go see these guys their the best!!!!! They are good honest people not pushy Five star is the best Elvis and Tim rock!!!! If your in need of a vehicle go see these guys their the best!!!!! They are good honest people not pushy but VERY helpful More

Recent Purchse Mr. Denton and everyone involved at the dealership provided prime customer service. I had many questions along the way and answers were always prompt Mr. Denton and everyone involved at the dealership provided prime customer service. I had many questions along the way and answers were always prompt and patient. The buying process was expedient and Mr. Denton arrived early on Saturday morning to help me get to work at a decent time. I love my new car and would recommend your dealership to anyone. More

Tim Denton is top notch professional!! Thank you Tim. I love my explorer. I will recommend to family and friends. Finance department also very friendly and professional!! I will be back to Thank you Tim. I love my explorer. I will recommend to family and friends. Finance department also very friendly and professional!! I will be back to buy again in future!! Thomas Thomlin ROCKS!! Great finance professional! I would recommend to anyone without hesitation. Scott Beers very courteous when ordering my Ford cargo accessories. Thank you so much. More

cell phone in sync with Flex First of all , I LOVE our FLEX, which we bought from Five Star. Service has been great EVERY time we've brought the car in for regular maintenance. First of all , I LOVE our FLEX, which we bought from Five Star. Service has been great EVERY time we've brought the car in for regular maintenance. Nic Peters has been wonderful in answering our questions & getting us set up with our cell phone connections (on several occasions). I usually ask for him, if I have to take the vehicle in for any reason. More

Easy purchase I was in the market for a new truck about a year ago. And when I went to Five Star Ford in Warner Robins, I came across Tim. I told him I was just l I was in the market for a new truck about a year ago. And when I went to Five Star Ford in Warner Robins, I came across Tim. I told him I was just looking at different trucks and do some test drives. And he asked what I was looking for and allowed me to drive 3 trucks that day, with no hassle or push. When I left I thanked him and he got my info. He emailed me and asked if I made a decision, and I replied, that I was going to wait a few months. And he left me alone. Nine months later, I came back to him and he let me drive a few more trucks with no fuss or push. A week later, I bought my truck with the best car buying experience Ive ever had. Thanks More

Best Experience Ever! It was a pleasure working with Tim and Jerry. I really appreciated how they patiently worked with me while I decided on my vehicle of choice. I love m It was a pleasure working with Tim and Jerry. I really appreciated how they patiently worked with me while I decided on my vehicle of choice. I love my truck and I look forward to doing business in the future. If you go to Five Star Ford, ask for Jerry or Tim. More