Five Star Ford Lincoln

Awesome salesman I made a call early in the am thinking no salesman would be in yet but Shane Harris was and he was a delight to work with, not pushing, straight forw I made a call early in the am thinking no salesman would be in yet but Shane Harris was and he was a delight to work with, not pushing, straight forward, I would recommend him very highly. We are not a Ford family at all , but we purchased our first Ford for our daughter ( mustang) and she absolutely loves it and it be honest we are impressed with it also. Everyone was very nice and helpful. More

great experience Best experience n price for used vehicle. I was treated like i was wealthy buying their most expensive car on the lot. Several repairs were completed Best experience n price for used vehicle. I was treated like i was wealthy buying their most expensive car on the lot. Several repairs were completed at their expense n i was given a loaner car - no questions, no hassles. Tim Denton made my first car buying experience in over 15 years a very pleasant one. He is also available for questions once the sale is complete... More

Great Experience I am a repeat customer at this dealership and I feel they really work to put you in the vehicle you want. Our salesman, James Holloway was very knowle I am a repeat customer at this dealership and I feel they really work to put you in the vehicle you want. Our salesman, James Holloway was very knowledgeable about the vehicles we looked at and helped us in making our decision to purchase our new Escape. This is the second vehicle we have had the pleasure of James assisting us with our purchase. More

Excellent Buying Experience Buying a new vehicle was a great pleasure. My salesman, (Shane Harris) was helpful and very knowledgeable through out the process. Will recommend to Buying a new vehicle was a great pleasure. My salesman, (Shane Harris) was helpful and very knowledgeable through out the process. Will recommend to friends and family More

Horrible Service Dept/Service Manager To say the least, there Service department is severely lacking. To give you the scoop, I had water damage that my insurance covered that requires the To say the least, there Service department is severely lacking. To give you the scoop, I had water damage that my insurance covered that requires the front differential and transmission to be replaced as well as some interior components. My truck was there for over a month and required the company owners executive's involvement to even get it back in that time. When I got my truck back, the seat was not installed correctly, all of the screws were not put back in the console and the engine compartment wasn't detailed even though my insurance paid for it to be done. Immediately, I noticed the transmission was quite right even though it was a brand new transmission direct from Ford. I took it in and was told it was my universal joints which I knew it was not but played along anyway and had them replaced. Problem was not fixed... Now 18 months later, the new transmission is leaking fluid and they say it is not covered by my 3 year unlimited mileage warranty. I call Ford and they said yes it is covered. What is funny is that when the service manager Nic called me back, I called him a m'fr and he got really butt hurt. When Ford called him, he fabricated a story that my truck was used off-road in justifying not covering the warranty. Bottom line is they do not back the workmanship and the quality and timeliness is very very poor! You notice none of their Five Stars on their logo are gold. At least the sky is the limit for improvement because these guys are rock bottom. The good news is there are other reputable Ford service departments in the area and my warrant work is being done... Under Warranty!! More

It was great! My experience at five star has definitely exceeded my expectations! Tim Denton was an awesome with all his knowledge and had the answer to my question My experience at five star has definitely exceeded my expectations! Tim Denton was an awesome with all his knowledge and had the answer to my questions! Thank you Tim and thank you Five Star Ford! I highly recommend buying from Tim Denton and Five Star Ford! More

Excellent Customer Service Tim Denton provided us with the best service when we purchased our new Explorer. He worked hard to get us the vehicle that we wanted for an affordabl Tim Denton provided us with the best service when we purchased our new Explorer. He worked hard to get us the vehicle that we wanted for an affordable price. I would recommend Tim to anyone looking to purchase a new or used auto from Five Star Ford. More

First Car! Tim Denton and his manager made the buying process remarkable and one I will never forget. They made a process that I assumed would be hard so easy an Tim Denton and his manager made the buying process remarkable and one I will never forget. They made a process that I assumed would be hard so easy and enjoyable. I thank him so much for the car and the experience. If you are a first time buyer with uncertainty, recommend Tim. He will make sure that you understand everything from start to finish. More

Excellent Service Ken Avera and Tim Denton provided amazing customer service when I was purchasing my truck. They both are very informative about their vehicles and mad Ken Avera and Tim Denton provided amazing customer service when I was purchasing my truck. They both are very informative about their vehicles and made sure I was taken care of. I will be returning in the future. More

Best in middle GA Tim Denton was great salesman. Knew what we wanted, showed us what we were looking for. Best car sale experience I've had. Quick, friendly and happ Tim Denton was great salesman. Knew what we wanted, showed us what we were looking for. Best car sale experience I've had. Quick, friendly and happy customer. More