Five Star Ford Lincoln

Service not up to par I will update this review later as warranted but right now I am disatisfied with service support. Was told clutch needs to be replaced on 2012 fiesta I will update this review later as warranted but right now I am disatisfied with service support. Was told clutch needs to be replaced on 2012 fiesta but have to wait 8 weeks for part. Still waiting!. I replaced dead battery on same vehicle only to have warning lights come on along with bad TCM and actuator occur after replacing the battery. While tcm was covered by warranty. I was told the actuator was not and would cost $185. Time and money being spent on my part over quality issues that I shouldn't be having to deal with. More

100% satisfied Tim Denton was my sales person and di an exceptional job on getting me the truck I wanted and having everything ready when I got to the dealership. He Tim Denton was my sales person and di an exceptional job on getting me the truck I wanted and having everything ready when I got to the dealership. He got me out in just under an hour, he went over the details of my truck and synched my phone. More

Friendly and clean The staff at Five Star Ford were all friendly and the facility was well kept. I was able to find the vehicle I wanted, at a price I could afford. I ev The staff at Five Star Ford were all friendly and the facility was well kept. I was able to find the vehicle I wanted, at a price I could afford. I even learned a bit about the salesman that worked with me, Jerry Gray. I thoroughly recommend this dealership to anyone who is looking for a vehicle and does not mind potentially making a new friend in the process. More

Great Jerry & Brandon were great! I have been looking for a suv for a little while so now I finally have the vehicle I want! Jerry & Brandon were great! I have been looking for a suv for a little while so now I finally have the vehicle I want! More

Back on the road After reviewing the inventory for Five Star Ford Lincoln on line, one of their Sales Professional contacted me to arrange a test drive. Mr. Martaviou After reviewing the inventory for Five Star Ford Lincoln on line, one of their Sales Professional contacted me to arrange a test drive. Mr. Martavious West was very courteous and extremely helpful. He made my car buying experience great. It was much better than the usual "high pressure" buying experience. No stress what so ever. I'm really enjoying my 2013 Ford Edge. GREAT CAR for a GREAT DEAL! J Denise More

Great Car...Awesome Salesperson!! Got a really good deal on 2009 Toyota Corolla for my son. My sales person, Jerry Gray, went above and beyond with his service. I went to the dealershi Got a really good deal on 2009 Toyota Corolla for my son. My sales person, Jerry Gray, went above and beyond with his service. I went to the dealership the day prior. Although I didn't buy anything that day, Jerry noted the qualities I was looking for in a used car. He called me the next day, about the 2009 Corolla. I couldn't make it to the dealership, so he brought the car to me. After a short test drive, the deal was done. I'd highly recommend visiting 5 Star Ford Lincoln for your next new/used car. Ask for Jerry Gray!! More

Tim Denton is an awesome sales expert! I was not looking forward to the "usual" car buying experience, but Tim was awesome. My husband and I bought a Ford Fusion AND Ford escape! He is so I was not looking forward to the "usual" car buying experience, but Tim was awesome. My husband and I bought a Ford Fusion AND Ford escape! He is so organized and know just what he is doing. He knew just what we were looking for and we only had to look at one vehicle. The steps in which he did everything, we were in and out before we even knew it. My husband and I love Ford. We traded in our 2007 Fusion that had over 160,000 miles, best car ever. We only did the recommended maintenance and never had any problems with this car. More

Jerry Gray is the best! Worked with Jerry Gray to purchase a good used car for my daughter. He was very friendly and accommodating. He made a usually frustrating car buying e Worked with Jerry Gray to purchase a good used car for my daughter. He was very friendly and accommodating. He made a usually frustrating car buying experience an easier one. More

Ford F-150 Customer review Five Star Ford on Russell Parkway in Warner Robins, Georgia is absolutely the Best of the Best… Everything from viewing their website to driving home Five Star Ford on Russell Parkway in Warner Robins, Georgia is absolutely the Best of the Best… Everything from viewing their website to driving home in our new 2016 Ford F-150 was perfect. Shane Harris, Sales Consultant Shane spoke with us by phone to discuss our wants and needs. He understood George’s limited capacity for walking etc. would require having a close match in stock for him to come see. Shane found one, sent it and we are now the proud new owners! Thomas Hicks, Sales Manager Tom made our day! He met us on the lot, located the truck and expedited our paperwork in no time at all. After setting everything in motion… Tom introduced us to Stephen Hastedt to complete the paperwork. Stephen Hastedt, Sales Professional Stephen was thorough in explaining the details of our purchase and shared cost effective options available for our new truck. George loved having oil changes/tire rotations every 6 mo. or 5,000 miles. Stephen gave us a great 101 to get us familiar with Ford’s engineering and the step up in the tailgate was icing on the cake! Mike Morgan, Finance Manager Mike made the total package complete. His experience and expertise throughout the financing process was perfect. We genuinely appreciate having the opportunity to work with Ford’s finest at Five Star Ford on Russell Parkway in Warner Robins, GA. Sincerely, George & Linda Clark RE: Improvement? Golf Cart for Seniors to enjoy looking longer for their new vehicle. Based on our personal experience we did not need a golf cart. It was as good as it could ever get. More

easy and fast. Took about 2 days to find the vehicle i wanted. The sale process was very smooth, Tim Denton was on top of every thing for me. Will return in the futu Took about 2 days to find the vehicle i wanted. The sale process was very smooth, Tim Denton was on top of every thing for me. Will return in the future. More