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Five Star Ford Lincoln
Warner Robins, GA
578 Reviews
Five Star Ford GA of Macon, GA is proud to be serving drivers of Warner Robins, Cordele, Perry, Dublin, Milledgeville, Americus and surrounding areas. We have an extensive collection of new and used cars, trucks and SUVs available including the Ford F-150, Mustang, Fusion, Explorer, and more!
We also have an experienced and professional service department that will keep your Ford in tip-top shape no matter the repair; large or small! Our parts department will provide you with the highest quality of genuine parts and our finance department will work with everyone to get you into the Ford you have had your eye on!
Check out our great deals and browse our large inventory of Ford vehicles on our website or stop by our location and don't hesitate to contact us if you have any questions about any of our departments! We will direct you to the right place!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 578 reviews
August 08, 2017
One Star for Five Star Ford Any business that tells you that you must give them five star reviews or the salesman will be held responsible for it- there's a clue. Any business Any business that tells you that you must give them five star reviews or the salesman will be held responsible for it- there's a clue. Any business that tells you that they prefer you rate them five stars and leave negative feelings in the comments section- there's a clue. Any business that allows high pressure sales tactics by the finance department and then can't explain why you were overcharged for the extended warranty you didn't want to begin with- there's a clue. When the finance guy bounces different figures between different columns on different "sales agreements" and the great finance rate offer is not what you're presented (and yes, my credit is very good)- there's a clue. The salesman, Roddrick Smith, was pleasant, knowledgeable, courteous, professional and diligent; the others...not so much. In fact, the salesman was the only thing positive about my experience. This dealership talks a good game about "what can we do to make it better?" but if they meant it, they would have righted the wrongs to begin with. In my lifetime I have purchased 9 cars/trucks, 2 campers and 2 houses. This was by far the worst big purchase sales experience ever. More
by TRTobler
Employees Worked With
Roddrick Smith
August 07, 2017
They were very professional I went in expecting to leave with a truck and they made sure that I did. They explained every piece of information so that I could feel comfortable wi I went in expecting to leave with a truck and they made sure that I did. They explained every piece of information so that I could feel comfortable with my purchase. I drove 2.5 hrs to get my truck and I will surely make that drive again for the next one..... thanks Trent Barnes and Casey Hicks More
by Roderick M Harris
Employees Worked With
Trent Barnes, Casey Hicks
August 03, 2017
Fantastic Team! I went in for an oil change and left with a new truck. I hated to part with my old vehicle but the Team at Five Star Ford not only exceeded my expecta I went in for an oil change and left with a new truck. I hated to part with my old vehicle but the Team at Five Star Ford not only exceeded my expectations they put me at ease and into an awesome new truck. Many Thanks and much appreciation for making it happen! It is a dream come true and a pleasure dealing with the Five Star Ford Team! More
by 1PhunRaptor
Employees Worked With
Vince & 3 Outstanding Other Folks
August 03, 2017
Awesome job Very friendly and helpful and willing to work with us. The time spent there was worth it once we got the car home overall very satisfied and will defi Very friendly and helpful and willing to work with us. The time spent there was worth it once we got the car home overall very satisfied and will definetly be doing more business there More
by Boymom,kia
Employees Worked With
Micheal Therrell
August 03, 2017
"Great service people" Went in today to have a remote start put on my 2017 F250 truck. Eric Lee installed it and did a great job and it only took a couple hours. Nic Peters Went in today to have a remote start put on my 2017 F250 truck. Eric Lee installed it and did a great job and it only took a couple hours. Nic Peters wrote me up. He is great, when Eric finished Nic showed me how it worked , they are so helpful and friendly. More
by Dreama Sayre
Employees Worked With
Nic Peters, Eric Lee
August 02, 2017
Great sales staff Great buying experience for buying a used vehicle. Casey Hicks went out of his way to help me get the deal I wanted. He made working with a dealersh Great buying experience for buying a used vehicle. Casey Hicks went out of his way to help me get the deal I wanted. He made working with a dealership, a pleasure! Thanks much also, to young man , last name Holloway (can't remember first name right away). I would gladly go to this dealership for another vehicle! More
by Richard Waite
Employees Worked With
Casey Hicks
August 01, 2017
Great Service Department I recently purchased a vehicle from Five Star Ford in March. I had a great car buying experience. I also have taken my vehicle in for required mainten I recently purchased a vehicle from Five Star Ford in March. I had a great car buying experience. I also have taken my vehicle in for required maintenance and enjoy the service department. Nic Peters in the service department will take good care of all of your needs. Every time I need something or have a question he is more than willing to help me out. Customer service is their goal and Nic is doing a great job! I would highly recommend the service department for any and all of your cars needs. They have complimentary coffee in their waiting area as well as comfy chairs. More
by Nikki Spencer
Employees Worked With
Nic Peters
July 31, 2017
7/29/17 Excellent experience buying my car at Five Star Ford Lincoln. They were very friendly, knowledgeable and answered my many questions about my purchase Excellent experience buying my car at Five Star Ford Lincoln. They were very friendly, knowledgeable and answered my many questions about my purchase. They went above and beyond to ensure I found the right car for me. Highly recommend! More
by kimber3456
Employees Worked With
Casey Hicks, Mark Cates
July 27, 2017
Great dealership Great car buying experience, Roddrick smith went out of his way to make sure I was satisfied with my truck. I highly recommend this dealership to anyo Great car buying experience, Roddrick smith went out of his way to make sure I was satisfied with my truck. I highly recommend this dealership to anyone looking for a vehicle! More
by SamuelH1
Employees Worked With
Roddrick smith
July 25, 2017
Great sales team I was very pleased with my purchase experience, Antonio Hodges is a great salesman and made me feel at home and was very helpful in purchasing my F150 I was very pleased with my purchase experience, Antonio Hodges is a great salesman and made me feel at home and was very helpful in purchasing my F150 that I inguired about 2 weeks ago and I was not pressured at all. Thanks so much Antonio More
by Phoneman
Employees Worked With
