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Five Star Ford Lincoln

Warner Robins, GA

4.5
578 Reviews
Five Star Ford GA of Macon, GA is proud to be serving drivers of Warner Robins, Cordele, Perry, Dublin, Milledgeville, Americus and surrounding areas. We have an extensive collection of new and used cars, trucks and SUVs available including the Ford F-150, Mustang, Fusion, Explorer, and more! We also have an experienced and professional service department that will keep your Ford in tip-top shape no matter the repair; large or small! Our parts department will provide you with the highest quality of genuine parts and our finance department will work with everyone to get you into the Ford you have had your eye on! Check out our great deals and browse our large inventory of Ford vehicles on our website or stop by our location and don't hesitate to contact us if you have any questions about any of our departments! We will direct you to the right place!
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900 Russell Parkway

Warner Robins, GA

31088

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Showing 578 reviews

April 20, 2018

Smooth sailing I felt with Jerry GRey. He did a great job and I love my new truck! He was very educated on product and knew exactly what I wanted. More

by Adamgools1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2018

Great customer service Nic was great!! He explained the service that was being completed and had a pleasant attitude! Will definitely return again and the time on service wa More

by Kimberly O Petty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic
Apr 11, 2018 -

Five Star Ford Lincoln responded

We appreciate your wonderful review, Kimberly! We are very happy to hear Nic made your experience great. Thank you for your amazing feedback. Come back and see us again soon.

April 06, 2018

Best new vehicle buying experience I have ever had. Tim Denton went above and beyond the call of duty in his helpfulness and communications. If this dealership can't please you, no one can. More

by J Lavender
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Denton
Apr 06, 2018 -

Five Star Ford Lincoln responded

Thank you for the five-star review! We are absolutely thrilled to hear that Tim went above and beyond to assist you, and have gained your business. We certainly look forward to working with you again in the future!

March 28, 2018

Exceptional Service Really impressed with the quality of service I received during my visit. Nic Peters went above and beyond to ensure my vehicle parts were waiting for More

by Jerry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Peters
March 26, 2018

Will go through great lengths to make things right I will say that Five Star Ford has done an excellent job of turning things around for my particular situation. After a series of unfortunate lapses in More

by sbpersson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed, Customer Service
Mar 27, 2018 -

Five Star Ford Lincoln responded

Stephen, I understand your disappointment, and it's regrettable to learn that you have received poor customer service regarding your warranty refund. I would appreciate the chance to reach out to you to discuss your situation further. Please send me an email with your preferred contact information, and I will get back to you as soon as possible. Thank you for your patience, and I hope to hear from you soon. Best regards, Patrick Hoye General Manager phoye@fivestaronline.net

March 23, 2018

Oustanding Service I called ahead and Grant helped me make the right choice for my battery replacement and had parts waiting for me upon my arrival. Great Customer Servi More

by Colt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Veal
March 04, 2018

Great Experience -The Land's We went looking for a car,and Rodderick Smith was a big help to us .The Kia Sorento he found for us ,was a perfect car for the right price.We also wan More

by The Land's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodderick Smith, Tim Denton
Mar 05, 2018 -

Five Star Ford Lincoln responded

Hello, Congratulations on your new Kia Sorento! We are thrilled to learn it was the perfect car for the right price. Rodderick and Tim are great. We are lucky to have them on our team. Please feel free to come in if we can ever do anything else for you!

March 01, 2018

Great Customer Service! My experience was great, my salesman Jerry Gray was very professional and worked very hard to get me into a vehicle that he knew would be best for me. More

by Tanesha White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Gray
Mar 02, 2018 -

Five Star Ford Lincoln responded

Hi Tanesha, We appreciate your recommendation and are happy you allowed us to be apart of the process. Please come back anytime!

February 27, 2018

New Purchase Experience was a lot nicer than others we've had here. Salesman listened and tried very hard to please. We were grateful for not having to "haggle" ve More

by BestParentsEver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Hicks
February 22, 2018

New purchase Thank you Five Star Ford and Kenny Harris for my new Explorer Limited and the BEST deal!!! You made it easy. You are awesome. Wendy More

by Car2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Harris and Patrick Hoye
Feb 22, 2018 -

Five Star Ford Lincoln responded

Hi Wendy, Thank you for leaving us a wonderful five-star review. We are thrilled to hear Kenny and our team provided you with stellar service. We are glad to have provided you with an easy experience. Congratulations on your new Explorer! We look forward to seeing you soon.

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