Five Star Ford Lincoln

Atypical Experience Everyone who has purchased, or attempted to purchase, a new vehicle knows the typical dealership stereotype – high pressure, slight of hand, and somet Everyone who has purchased, or attempted to purchase, a new vehicle knows the typical dealership stereotype – high pressure, slight of hand, and sometimes outright lies. Not all dealers fall into this stereotype, but there are a lot that do, so anytime I am looking for a new vehicle, my BS sensors are on high alert. When I went to the Five Star Ford Lincoln dealership I was expecting the same, but surprisingly, that wasn’t the case. I inquired about a vehicle online through Edmunds, Trucar, and Kelley Bluebook. I was immediately inundated with phone calls from every dealership within a hundred miles. Not from Five Star Ford Lincoln. I received a text message from Tim Denton, sales consultant, with a polite – and respectable – request to chat. This was the only dealership that did this, and I was impressed that he respected my privacy, so I replied, yes. I set up an appointment and when I arrived, the vehicle in which I was interested was already pulled up to the door ready for my inspection. I declined to purchase and there was no pressure by Tim to find another. At home I looked through their inventory and found another. I set up an appointment and Tim had the vehicle ready, and let me take my time alone to give it a thorough look over. At no time was there any pressure and when I decided to move forward, the process was pleasant. The remaining process with the dreaded Finance manager was equally satisfying. There was no attempt to wear me down and buy any options – though they made sure I understood the benefits of the options – but at the end of the day, I declined the options in which I had no interest and they respected my decision with the utmost respect. The entire staff was incredible friendly and professional and this was the most pleasant experience I have ever had. Thank you, Five Star Ford Lincoln! Oh, and I got an excellent deal on a vehicle I love! More

Service I would highly recommend the service department! Nick Peters has always gone above and beyond to help with any kind of service concerns- very appreci I would highly recommend the service department! Nick Peters has always gone above and beyond to help with any kind of service concerns- very appreciative! More

Great experience This was our best car shopping experience. No pressure at all, very knowledgeable and helpful. We asked a lot of questions and everyone was answered, This was our best car shopping experience. No pressure at all, very knowledgeable and helpful. We asked a lot of questions and everyone was answered, then they showed us how it worked on the truck. More

Quick Lane service Go see Bill Carter in Quick Lane for professional and fast service. I was in and out in a timely manner and everything fixed right. Thanks Go see Bill Carter in Quick Lane for professional and fast service. I was in and out in a timely manner and everything fixed right. Thanks More

Making it easy Our Salesman, Wayne Foster, helped to make our automotive buying experience super quick and easy. We drove in from Louisiana the day before and Wayne Our Salesman, Wayne Foster, helped to make our automotive buying experience super quick and easy. We drove in from Louisiana the day before and Wayne made sure that all necessary information that was needed to expedite the sale was taken care of. Dealership had exactly the vehicle we wanted and had it ready for us to drive off as soon as all the paperwork was signed. Everyone there was awesome! More

Thank you Mr.Nic Peterson for helping my wife and I Thanks so much M r. Peterson for helping and repairing the tail light on Saturday the 13 we didn't get any assistance from the oil change facility loc Thanks so much M r. Peterson for helping and repairing the tail light on Saturday the 13 we didn't get any assistance from the oil change facility located on the premises we have come for assistance with there management and have been turned down on three occasion, Thank you so much the O'Neal family. More