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Five Star Ford Lincoln

Warner Robins, GA

4.5
594 Reviews
Five Star Ford GA of Macon, GA is proud to be serving drivers of Warner Robins, Cordele, Perry, Dublin, Milledgeville, Americus and surrounding areas. We have an extensive collection of new and used cars, trucks and SUVs available including the Ford F-150, Mustang, Fusion, Explorer, and more! We also have an experienced and professional service department that will keep your Ford in tip-top shape no matter the repair; large or small! Our parts department will provide you with the highest quality of genuine parts and our finance department will work with everyone to get you into the Ford you have had your eye on! Check out our great deals and browse our large inventory of Ford vehicles on our website or stop by our location and don't hesitate to contact us if you have any questions about any of our departments! We will direct you to the right place!
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900 Russell Parkway

Warner Robins, GA

31088

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Showing 594 reviews

August 28, 2019

Amazing experience!!!! I inquired about a truck I found online in the morning. Had me in that truck driving it home that afternoon. At the payments I wanted and the terms I More

by Kwallace1912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Denton
Aug 28, 2019 -

Five Star Ford Lincoln responded

Thank you for the positive feedback! We are happy to know that you had a good sales experience with us and that we were able to help you find the right truck, especially with the help of Tim! We value your business and we hope that you will continue to choose us as your dealership.

August 27, 2019

Amazing salesman I first contacted them through their website. They were closed at the time I requested information but the next morning shortly after they opened I re More

by AMR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Denton
Aug 27, 2019 -

Five Star Ford Lincoln responded

Hi, Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write an outstanding review. We're thrilled to hear Tim and Stacy both went above and beyond to assist you with a high level of customer service throughout the process and ultimately leave with exactly what you wanted. We greatly appreciate your positive feedback and glowing recommendation. We are looking forward to assisting you in the future.

August 04, 2019

Easiest auto purchase I have ever made! I heard about Five Star Ford from my nephew, who had recently bought a new truck there. He highly recommended them - not only for the way he was trea More

by John F.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Denton
Aug 05, 2019 -

Five Star Ford Lincoln responded

John, Congratulations on finding the perfect vehicle for your wife. We are delighted to learn of your satisfaction and recommendation. Thank you so much for making such a drive to work with us. We welcome you again in the future!

August 01, 2019

Dishonest Sales department Horrible experience with the internet department. They are more concerned with making a sale than helping the customer. I was in contact with salesman More

by Jpschu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stacy
Aug 02, 2019 -

Five Star Ford Lincoln responded

Hi Justin, ​ ​I express my personal regrets to learn of your disappointment in regards to any miscommunication about a vehicle you were interested in. Your feedback and satisfaction are very important to me and I would appreciate the opportunity to address your concerns directly. When you have a moment, please consider reaching out to me with your preferred contact information. I look forward to connecting with you. ​ ​Best, ​Patrick Hoye General Manager phoye@fivestaronline.net

July 12, 2019

Horrible service advisors They don't know what the xxxx they are talking about when it comes to Ford recalls. Have the paper work that clearly states what to do. And still t More

by Fred1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick in service and he still has not called ba k
Jul 12, 2019 -

Five Star Ford Lincoln responded

Fred, We strive to keep our guests' vehicles in optimal condition. I regret to learn that you are not satisfied with the services that were suggested. Your feedback is important to me and I would appreciate the opportunity to further discuss your experience. Please contact me when you have a moment. Respectfully, Patrick Hoye General Manager phoye@fivestaronline.net

July 02, 2019

Tim Denton - The best truck buying experience ever I have been working with Tim Denton for a long time. Tim was always professional and extremely patient. His goal was to put me in the right truck and More

by Steve H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Five Star Ford Lincoln responded

Hi Steve, Thank you so much for sharing your five-star review with Tim! Congratulations on your new 2019 Ruby Red Platinum! It was a pleasure working with you. We hope to see you again!

June 26, 2019

Another "Done Deal" with Tim Denton! Once again, the need was RIGHT NOW, and, of course, thought of just the super-salesman to help us...TIM DENTON...Made a call, and the inventory he had More

by Amanda Akey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Denton
Jun 26, 2019 -

Five Star Ford Lincoln responded

Thank you for the five stars, Amanda! We are happy to hear that Tim was able to pull through for you yet again! Congratulations on your truck; we look forward to working with you again!

June 19, 2019

Nick in Service Department Nick in the Service Department is the Greatest. He helped me with reprogramming my blue tooth phone with F 150. Thanks again Nick. Bill C More

by Scuba
Recommend Dealer
Yes
Employees Worked With
Joshua Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Five Star Ford Lincoln responded

You're welcome, Bill! Thank you for the positive review!

May 13, 2019

Best service The prices at 5Star are better than Riverside Ford and our sales person Tom Hicks was wonderful. Was very patient with me cause I was not sure what to More

by Briere,2019
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

Five Star Ford Lincoln responded

Thank you for your feedback about our pricing. We are delighted to learn Tom took wonderful care of your shopping experience. Please let us know if we can do anything else to assist you.

May 05, 2019

Best car buying experience I have ever had! From the front door to the car door of my new Ford Explorer everyone at Five Star Ford WR was awesome!! Tim Denton is the Best!! I will buy all my f More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Denton
May 06, 2019 -

Five Star Ford Lincoln responded

Hi JC, Sounds like you had a quality experience from start to finish, which makes us very happy. Thank you for taking the time to write a review. Tim will be pleased to hear your kind words. We appreciate your loyalty and business, Come back anytime.

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