Five Star Ford Lincoln

Service department Nic is amazing and will help you in every way possible. Service department is on point and amazingly helpful. Everyone should take notes from this se Nic is amazing and will help you in every way possible. Service department is on point and amazingly helpful. Everyone should take notes from this service department and follow in their footsteps. More

Service We had some issues with our explore we brought it to the Ford dealership on Russell we always deal with Nick because Nick is professional and helps u We had some issues with our explore we brought it to the Ford dealership on Russell we always deal with Nick because Nick is professional and helps us out with everything about our vehicles explains everything repairs why we need it what is it for where it’s at . I recommend this Ford dealership over other ones due to the explanation of the repairs and I’ll leave and show you what’s going on with the vehicle will bring it around and show you it to you. Also Nic will explain to you what needs to be done on the repairs first and then go from there to help out your budget and then get you set up as soon as possible. Thank you nic More

Tim Fenton was my sales person and did an excellent job of locating the type Ford truck that I was looking for and at a reasonable price. He was low pressure an was my sales person and did an excellent job of locating the type Ford truck that I was looking for and at a reasonable price. He was low pressure and answered all my questions. The whole processing of buying this truck went very smoothly thanks to Tim. I rate Him and the dealership nothing below Excellent. Would gladly do business with Tim the next time that I need to purchase another vehicle. More

Tim Denton is on top of it Tim was referred to me by my mother and step father. Let me tell you my step father is one man that is hard to impress. Tim won him over and I can see Tim was referred to me by my mother and step father. Let me tell you my step father is one man that is hard to impress. Tim won him over and I can see why. The car I wanted wasn't at the dealership but, they had one there in a couple days. Probably the least amount of time I have ever spent buying a car. In and out in half the normal time I have been through. Pricing was better than another dealership I went to. Tim you have my future business. More

Amazing experience!!!! I inquired about a truck I found online in the morning. Had me in that truck driving it home that afternoon. At the payments I wanted and the terms I I inquired about a truck I found online in the morning. Had me in that truck driving it home that afternoon. At the payments I wanted and the terms I wanted. Quick, easy, painless. This place is on point! Period. Tim Denton was an amazing salesperson! More

Amazing salesman I first contacted them through their website. They were closed at the time I requested information but the next morning shortly after they opened I re I first contacted them through their website. They were closed at the time I requested information but the next morning shortly after they opened I received a text from Stacy. She answered all my questions very quickly. The next day we went in and she sent us to see Tim Denton. In the last 16 years we have purchased 9 new vehicles and I will tell you this was the most enjoyable experience we have ever had. Tim answered all my questions and was extremely enjoyable to work with. He definitely got me in the perfect truck and I love it. highly recommend if you are looking for a new Ford go see Tim. You will not be disappointed! More

Easiest auto purchase I have ever made! I heard about Five Star Ford from my nephew, who had recently bought a new truck there. He highly recommended them - not only for the way he was trea I heard about Five Star Ford from my nephew, who had recently bought a new truck there. He highly recommended them - not only for the way he was treated, but also for their pricing, which he said beat anyone in our entire area (the Florida panhandle) hands-down. I went on their web site and looked at new Ford Escapes, which is what my wife was interested in buying. Not only did I find her the perfect car in inventory, but at a really fantastic price. Longer story short, we drove up there and worked with Tim Denton on the sale. Neither my wife nor I could be happier. Tim definitely knows his business and was highly professional, courteous and outgoing during our visit. After we drove back to Florida, I got a text message from Tim asking if everything had gone well with the trip and if we were safely back home. I would highly recommend Five Star Ford if you are considering purchasing a vehicle. They batted a home run on our sale and it's definitely worth driving for a few hours to deal with them! More

Dishonest Sales department Horrible experience with the internet department. They are more concerned with making a sale than helping the customer. I was in contact with salesman Horrible experience with the internet department. They are more concerned with making a sale than helping the customer. I was in contact with salesman fro several days and willing to make a deposit on a vehicle only to have them take a deposit from a different buyer even when I was ready to buy the vehicle the same day. After seeing the online reviews this is consistent with the experiences many other folks have had so despite the hassle I am glad to not have spent my money here. More

Horrible service advisors They don't know what the xxxx they are talking about when it comes to Ford recalls. Have the paper work that clearly states what to do. And still t They don't know what the xxxx they are talking about when it comes to Ford recalls. Have the paper work that clearly states what to do. And still trying to someway get money from me. I will never refer this dealership for nothing and I even purchased my truck from them. I own a towing company and will refer all my customers to Byron Ford or Perry Ford. More

Tim Denton - The best truck buying experience ever I have been working with Tim Denton for a long time. Tim was always professional and extremely patient. His goal was to put me in the right truck and I have been working with Tim Denton for a long time. Tim was always professional and extremely patient. His goal was to put me in the right truck and he did! Tim is a simply an honest person and a competitive salesman from another Ford Dealership told me she would buy a truck from Tim... I love my 2019 Ruby Red Platinum. Thanks Tim More