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Five Star Ford Lincoln

Warner Robins, GA

4.5
578 Reviews
Five Star Ford GA of Macon, GA is proud to be serving drivers of Warner Robins, Cordele, Perry, Dublin, Milledgeville, Americus and surrounding areas. We have an extensive collection of new and used cars, trucks and SUVs available including the Ford F-150, Mustang, Fusion, Explorer, and more! We also have an experienced and professional service department that will keep your Ford in tip-top shape no matter the repair; large or small! Our parts department will provide you with the highest quality of genuine parts and our finance department will work with everyone to get you into the Ford you have had your eye on! Check out our great deals and browse our large inventory of Ford vehicles on our website or stop by our location and don't hesitate to contact us if you have any questions about any of our departments! We will direct you to the right place!
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900 Russell Parkway

Warner Robins, GA

31088

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Showing 578 reviews

March 03, 2020

I came about 350 miles one way to purchase a used car. People at this dealership were nice and very friendly. It just took longer than I expected to complete the paperwork. The overall experience was good More

by bbgsdaniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Bliss was very professional.
Mar 03, 2020 -

Five Star Ford Lincoln responded

Daniels, Thank you for taking the time to write a positive review! We are happy to hear that Megan was able to help you find a great car and was able to make the overall experience at our dealership great. If you ever need help with your new ride, feel free to give us a call!

March 02, 2020

Customer service from our sales agent was outstanding! Customer service from our sales agent was outstanding! Four long hours in dealership on purchase date way too long! Needs much improvement! Paperwo More

by jhaselden
Recommend Dealer
Yes
Employees Worked With
Stephen Hastedt- Five stars - outstanding
Mar 02, 2020 -

Five Star Ford Lincoln responded

Hello, Although we're glad to hear your experience with our team was positive, it's unfortunate to learn of your disappointment with any wait time that was longer than anticipated. Your satisfaction is important to us and I would like to connect with you to learn more about what had happened. Please contact me when you are available. Thank you. Best, Patrick Hoye General Manager phoye@fivestaronline.net

March 01, 2020

The dealership service department preformed outstanding service on my schedule oil change and three recalled notices. The service technician Wesley Garlock also followed up with informing me about the corr More

by dlindsey604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Garlock
Mar 02, 2020 -

Five Star Ford Lincoln responded

Thank you for the positive feedback! We are happy to know that our Service Department was outstanding and with the help of Wesley. We hope that you will continue to visit us in the future!

February 28, 2020

We had a great experience at five star Ford! Thank you Tim for helping my husband get a great looking f-150! We are enjoying it. More

by Chelseyrogers64
Recommend Dealer
Yes
Employees Worked With
Tim Deaton
Feb 29, 2020 -

Five Star Ford Lincoln responded

Congratulations, Chelsey. We were very happy to help with your family's needs. Tim and the team will appreciate the great feedback.

February 21, 2020

Our salesman went above and beyond, stayed later to accommodate our work schedule and had everything ready when we went in. I felt he valued our time and we were appreciated as a customer. Dominic was More

by Davidjen08
Recommend Dealer
Yes
Employees Worked With
Elvis Randolph
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Turner
Feb 21, 2020 -

Five Star Ford Lincoln responded

Thank you for the great review! We're so glad to see that Dominic's diligent service made such a positive impression on you. If there is anything else we can do for you, please be sure to let us know.

February 13, 2020

Go see Tim Denton. Everyone was exceptionally nice and accommodating. We were looking for my daughters first vehicle, we had been to multiple dealerships. This was the only one that let us look and test d More

by ajackson30266
Recommend Dealer
Yes
Employees Worked With
Tim Denton
Feb 14, 2020 -

Five Star Ford Lincoln responded

It was our pleasure to help with the purchase of your daughter's first vehicle. Tim and the team are going to enjoy knowing that you are happy with your experience. Please let us know if there is anything else that we can do for you and tell your daughter that we are always here if she needs us.

February 12, 2020

Kaycie was professional and courteous. She kept me informed about my vehicle every step of the way and was knowledgeable when I asked questions. Overall great experience. More

by maurice_nelson6
Recommend Dealer
Yes
Employees Worked With
Kaycie
Feb 13, 2020 -

Five Star Ford Lincoln responded

Thank you for the great review, Maurice! We will be sure to thank Kaycie for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

February 09, 2020

Wow! Very fast! In and out in less than an hour. I was very impressed. Shawna was very helpful at check in and check out. More

by tgbryant86
Recommend Dealer
Yes
Employees Worked With
Shawna
Feb 10, 2020 -

Five Star Ford Lincoln responded

Thank you so much for your great comments for Shawna. We are glad to have gotten you on your way quickly. Let us know if we can assist again with any service needs!

February 07, 2020

Easy to work with. Very professional. Will definitely go again.Made sure that car was fixed properly. Even got all the issues that might’ve been missed More

by Ipbris
Recommend Dealer
Yes
Employees Worked With
Kasey
Feb 07, 2020 -

Five Star Ford Lincoln responded

Thank you for your review! We're glad to hear that we could be of service. We appreciate your business and hope to see you again!

February 06, 2020

Giving three stars for this service. Went in for my first 5000 mile service on my 2019 Ford Ranger. They were also fixing a recall and rotating my tires. I have been done on tire rotation before and s More

by Cyril
Recommend Dealer
Yes
Employees Worked With
No names remembered
Feb 07, 2020 -

Five Star Ford Lincoln responded

Cyril, Thank you for bringing your situation to my attention. I regret to hear about the challenges you've experienced with our service department. I would appreciate the opportunity to address any lingering concerns. Please reach out to me at your earliest convenience. I hope to hear from you soon. Best, Patrick Hoye General Manager phoye@fivestaronline.net

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