Five Star Ford Lincoln

This was my first time buying a Ford vehicle. My sales rep. Tom Hicks and Sales Manager Elvis Randolph were very professional. Best experience ever! rep. Tom Hicks and Sales Manager Elvis Randolph were very professional. Best experience ever! More

The service employee was helpful and thorough and she was the ONLY employee I saw wearing her COVID FACE MASK which I appreciated. I did not appreciate sitting in the waiting room for two hours when I had an the ONLY employee I saw wearing her COVID FACE MASK which I appreciated. I did not appreciate sitting in the waiting room for two hours when I had an appointment and in a small waiting room where there was NOT 6 feet between each seat. I felt unsafe and very uncomfortable. More

Buying a new Ford truck experience Salesman Manager Elvis Randolph went out of his way to help our total buying experience. He even brought the truck to our house and we sat outside in Salesman Manager Elvis Randolph went out of his way to help our total buying experience. He even brought the truck to our house and we sat outside in the shade to fill out the paperwork. He is a real professional and obviously very dedicated to his job. Yes would buy another vehicle from Five Star but only if I could get Elvis to make my deal! Thanks, George Peavy Byron, GA 31008 More

I always receive outstanding customer support from Ken in service , I trust him with my car! He provides me with updates and corrective actions, I am always well informed service , I trust him with my car! He provides me with updates and corrective actions, I am always well informed More

Fantastic experience with Tim Denton I’d Five Star. Even in the social distancing environment, Tim made it all work smoothly. I would highly recommend both the dealership and this salesman! in the social distancing environment, Tim made it all work smoothly. I would highly recommend both the dealership and this salesman! More

great experiance My Sales person was Bill Swinford , He listened to all my needs gave me a great deal on a 2020 Mustang GT , i love it , this is the 6 Th car i have My Sales person was Bill Swinford , He listened to all my needs gave me a great deal on a 2020 Mustang GT , i love it , this is the 6 Th car i have purchased from Bill and would not go to any one else thanks Bill Swinford More

Ken in service knows customer service!!! Bottom line. It’s all about being a professional in whatever business you work. He displays that I’m impressed by his service, each visit It’s all about being a professional in whatever business you work. He displays that I’m impressed by his service, each visit More

I went in five star to buy a truck that was advertised for 22000 dollars. I sit down with the salesman and he says the price is 25000. I say is that counting tax, tag etc. he says yes. I put down 5000 and for 22000 dollars. I sit down with the salesman and he says the price is 25000. I say is that counting tax, tag etc. he says yes. I put down 5000 and finance the rest. Robins financial sent me a letter yesterday stating that the note was for 24000 not 20000. I'm old and guilty of trusting a salesman with a meaningless smile. I didn't need to lose that money. More

Ken Avera and Nick ??? did a good job and quick service with my 19 Explorer. Ken has helped me before on a different vehicle thst i have since traded. He has great customer service. with my 19 Explorer. Ken has helped me before on a different vehicle thst i have since traded. He has great customer service. More

Best Service Ever My car transmission was acting up. Ken and Nic in the service department were awesome. We couldn't get the car to replicate the problem, but they an My car transmission was acting up. Ken and Nic in the service department were awesome. We couldn't get the car to replicate the problem, but they and the technician kept at it until they found the underlying issue and resolved it. I am so happy that Five Star Ford Service takes such good care of us!! Thank You More