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Five Star Ford Lincoln

Warner Robins, GA

4.5
578 Reviews
Five Star Ford GA of Macon, GA is proud to be serving drivers of Warner Robins, Cordele, Perry, Dublin, Milledgeville, Americus and surrounding areas. We have an extensive collection of new and used cars, trucks and SUVs available including the Ford F-150, Mustang, Fusion, Explorer, and more! We also have an experienced and professional service department that will keep your Ford in tip-top shape no matter the repair; large or small! Our parts department will provide you with the highest quality of genuine parts and our finance department will work with everyone to get you into the Ford you have had your eye on! Check out our great deals and browse our large inventory of Ford vehicles on our website or stop by our location and don't hesitate to contact us if you have any questions about any of our departments! We will direct you to the right place!
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900 Russell Parkway

Warner Robins, GA

31088

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Showing 578 reviews

May 18, 2020

Attentive staff, no hidden agenda refreshing experience, no pressure sales. Thomas Hicks was very knowledgeable and informative of the options available. My best buying experience. More

by mike-disney
Recommend Dealer
Yes
Employees Worked With
Tom Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Five Star Ford Lincoln responded

Hi Mike, Congratulations on your purchase! Thomas is definitely an outstanding team member and he'll appreciate your kind comments about your experience. Please feel free to reach out if we can assist with anything else. Our team is always happy to help!

May 14, 2020

I was sent to Five Star Ford Lincoln by a co-worker. I went in that day to look at a vehicle that I was interested in. Tom Hicks was very professional he got me a great deal. He had to deal with me for tw More

by Charlineconey16
Recommend Dealer
Yes
Employees Worked With
Tom Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hicks
May 15, 2020 -

Five Star Ford Lincoln responded

Charline, thank you for taking the time to write a positive review! We are happy to hear Tom was able to help you find a great car and was able to make the overall experience at our dealership great. If you ever need help with your new ride, feel free to give us a call!

May 13, 2020

limited contact service clean waiting area, limited contact service, was updated quickly about service progress. Ken Avera in the Service Department was great. He kept me u More

by none
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Avera, Service
May 14, 2020 -

Five Star Ford Lincoln responded

Hello there, thank you for taking the time to share your comments with us! We are thrilled to know Ken has given you excellent service. We hope you have a great day!

May 13, 2020

The sales staff was great. They were short staffed that day. They were very patient with me. I had Business calls I had to attend as well. Got there at 11 am. Left at 10 pm. Tim Denton was great! More

by Hubbellronald150
Recommend Dealer
Yes
Employees Worked With
Wascar Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Denton
May 14, 2020 -

Five Star Ford Lincoln responded

Hi there, thanks for the great review! We can't wait to share your compliments with Tim. It was a pleasure working with you! We hope you consider us again in the future!

May 07, 2020

Clean waiting area and no contact service. Was updated by text and was able to pay through text which made it so easy. Invoice can be left in vehicle prior to departure. More

by aradrookzamela
Recommend Dealer
Yes
Employees Worked With
Clare Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Five Star Ford Lincoln responded

We appreciate you taking the time to share your clean and easy service experience with Claire! It was our pleasure to work with you, and we look forward to working with you in the future.

May 07, 2020

Quentin and Elvis were phenomenal to work with from start to finish on buying a vehicle. I was very pleased to have them involved in purchasing. More

by Haileycrawford
Recommend Dealer
Yes
Employees Worked With
Elvis Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quentin Lyons
May 08, 2020 -

Five Star Ford Lincoln responded

Hailey, thank you for taking the time to mention Elvis and Quentin! We appreciate the positive feedback, and we are looking forward to seeing you in the future!

May 07, 2020

Carissa in the service department was awesome. She kept me updated on the status and was super professional and courteous. She even took the time to follow up with me after the service to ensure everything More

by Steven.Beach
Recommend Dealer
Yes
Employees Worked With
Carissa
May 08, 2020 -

Five Star Ford Lincoln responded

Steven, thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Geno. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

May 02, 2020

This was my first time buying a Ford vehicle. My sales rep. Tom Hicks and Sales Manager Elvis Randolph were very professional. Best experience ever! More

by shalamar.n.bloodworth
Recommend Dealer
Yes
Employees Worked With
Tom Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo
May 03, 2020 -

Five Star Ford Lincoln responded

Thank you for the five-star review! We are so glad that our team could provide you with a great experience. Please let us know if there is anything else that we can do for you.

May 01, 2020

The service employee was helpful and thorough and she was the ONLY employee I saw wearing her COVID FACE MASK which I appreciated. I did not appreciate sitting in the waiting room for two hours when I had an More

by christinamarie71
Recommend Dealer
Yes
Employees Worked With
Carissa Alexander was great
May 03, 2020 -

Five Star Ford Lincoln responded

Christina, Thank you for taking a moment of your day to give us feedback for our team member. I regret to find out about any concerns with your recent visit and I would like to connect in regards to your concerns. Customer feedback is important to us. Please reach out to me with your preferred contact details when you are available. Best, Patrick Hoye General Manager phoye@fivestaronline.net

April 30, 2020

Buying a new Ford truck experience Salesman Manager Elvis Randolph went out of his way to help our total buying experience. He even brought the truck to our house and we sat outside in More

by georgep194
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Five Star Ford Lincoln responded

Thank you for the great review, George! We will be sure to thank Elvis for providing you with excellent service. We look forward to working with you again!

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