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Five Star Ford Lincoln

Warner Robins, GA

4.5
578 Reviews
Five Star Ford GA of Macon, GA is proud to be serving drivers of Warner Robins, Cordele, Perry, Dublin, Milledgeville, Americus and surrounding areas. We have an extensive collection of new and used cars, trucks and SUVs available including the Ford F-150, Mustang, Fusion, Explorer, and more! We also have an experienced and professional service department that will keep your Ford in tip-top shape no matter the repair; large or small! Our parts department will provide you with the highest quality of genuine parts and our finance department will work with everyone to get you into the Ford you have had your eye on! Check out our great deals and browse our large inventory of Ford vehicles on our website or stop by our location and don't hesitate to contact us if you have any questions about any of our departments! We will direct you to the right place!
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900 Russell Parkway

Warner Robins, GA

31088

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Showing 578 reviews

October 02, 2024

My wife and I have now purchased 2 vehicals from 5 star ford and the everything was very smooth. Elvis and his team are top notch. I have been shopping a few weeks for a newer truck with less miles. I sa More

by ryanrambo24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Five Star Ford Lincoln responded

Thank you for sharing your positive experience with Five Star Ford Lincoln. We're pleased to hear everything went smoothly and our team provided excellent service. Enjoy your new truck, and we appreciate your loyalty.

September 24, 2024

Great service. Helpful to customers. Would recommend that anyone needing a new car to shop here. More

by Nate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Shelly.
Sep 25, 2024 -

Five Star Ford Lincoln responded

Thank you for your recommendation and kind words. We appreciate your support of Five Star Ford Lincoln. Take care!

September 23, 2024

The process of purchasing my truck was quick and easy their sales team was awsome and the general manager Matt was fantastic I will be looking to buy my next truck from them when it’s time More

by Kurtzscapes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 23, 2024 -

Five Star Ford Lincoln responded

Thanks for your review! Five Star Ford Lincoln appreciates your feedback and looks forward to assisting you next time.

August 20, 2024

The courtesy and professionalism of our salesman, Mr. Christian Shelley, was of the highest quality. He worked tirelessly with us and for us, arriving at a final contract agreeable by all. However, the f More

by BILL.KING1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Shelley
Aug 23, 2024 -

Five Star Ford Lincoln responded

Thank you for recommending Five Star Ford Lincoln of Warner Robins. While we're pleased to know our team met your expectations, we encourage you to reach out so we can discuss the GAP insurance misunderstanding further. We appreciate your feedback and look forward to assisting with any concerns.

July 24, 2024

The staff was very nice and helpful and assisted in making this a smooth process. More

by audrabrown81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malachai, Marcayll, Matt McDaniel, & one other gentleman whose name I can’t remember
Jul 24, 2024 -

Five Star Ford Lincoln responded

Thanks for recognizing our team, and glad to hear it was a smooth process.

July 24, 2024

BSOLUTE SCAM ARTISTS! On November 11, 2023, we were hoodwinked into purchasing a supposed 2022 Lexus IS 500 F Sport Launch Edition from those swindlers at Five Star Ford i More

by purdyresto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Al Ellis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Morgan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Five Star Ford Lincoln responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your vehicle. Can you please contact me at your earliest convenience? Best, Elvis Randolph General Manager erandolph@fivestaronline.net

June 21, 2024

This dealership goes above and beyond before/ after the sale. Very impressed. Thanks everyone for the help. More

by Mattcollins1313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James "MJ" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Five Star Ford Lincoln responded

Thank You for your positive feedback on the exceptional service at Five Star Ford Lincoln. We appreciate hearing about your experience both before and after the sale. Your satisfaction is our priority, and we are glad to have met your expectations.

June 21, 2024

This place will rip you off! Took my vehicle there when it broke down. The service advisor would not listen to me when I told him what the code said and what part needed to be ch More

by rvtmann69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Center
Jun 28, 2024 -

Five Star Ford Lincoln responded

Hello, Providing great service is a top priority for us, and I am eager to connect with you regarding your experiences here at Five Star Ford Lincoln. If you'd like, please share your preferred method of contact so that we can discuss any feedback you may have. Thank you, Elvis Randoph General Manager erandolph@fivestaronline.net

Jun 30, 2024 -

rvtmann69 responded

I sent my number to you in a private response. Doubtful that you will contact me as I've been waiting for over 2 weeks now to hear back about how the work in the recalls are worse then when I brought my truck in. So right now, I stand by my review that y'all rip people off, especially the disabled and disabled veterans!

June 14, 2024

Sales representative was extremely helpful, did not feel pushed or railroaded. Already knew service was top notch. Received a fair deal. Sales rep was patient in explaining all features as have not purchase More

by moms7dogs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Bliss 5 Star
Jun 15, 2024 -

Five Star Ford Lincoln responded

Thank you for sharing your positive experience with the sales process at Five Star Ford Lincoln. We are pleased to hear that our team provided detailed explanations and a fair deal. It's great to know you felt supported in making your vehicle purchase.

May 16, 2024

Demarcus Banks is a rock solid sales professional. His communication and follow-up were extremely pleasant. Unfortunately his sales manager recommended I purchase my two Branco sports elsewhere. I wou More

by D Boshers
Recommend Dealer
Yes
Employees Worked With
Demarcus Banks
May 29, 2024 -

Five Star Ford Lincoln responded

Thank you for acknowledging our team's dedication at Five Star Ford Lincoln. We value and learn from every customer interaction, ensuring that each individual has the best experience possible. Your positive review underscores this approach to customer service.

May 30, 2024 -

D Boshers responded

I really hate the fact that Demarcus lost the sales credit and commission on the two bronco sports I purchased last week. Had his sales manager not told me to take my business elsewhere he would’ve sold two additional cars this month. I hope your dealership can do something to credit him for the sales that were lost.

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