Five Star Chrysler Dodge Jeep Ram of Macon

Jonathan Wood and team members displayed great customer service and professionalism. They were helpful with answering all questions I had. A great team. service and professionalism. They were helpful with answering all questions I had. A great team. More

I had an excellent experience with the staff. They took care of all my needs and very friendly. They took care of all my needs and very friendly. More

There’s no way I would use this dealership again. They were quick to take the cash when I purchased a vehicle but they have been very slow about returning money they owe me. I bought a 2021 Jeep They were quick to take the cash when I purchased a vehicle but they have been very slow about returning money they owe me. I bought a 2021 Jeep Renegade in September 2021. I had planned to finance with my bank and even had the check with me to make the purchase, but they were able to get a better rate going through the dealership. During the purchase I added on an extended warranty and of course GAP. Well, November 03, 2021 & December 23, 2021 I had deer run into the side of the vehicle with the last one totaling the car (finally finalized in February with insurance). Called Five Star the beginning of February and told them I needed to cancel the GAP and Extended Warranty and they informed me I have to make the 80 mile (160 mile round trip) trip to sign paperwork. I made the drive and signed the paperwork and was told it would be 6 to 8 weeks to get the check in the mail. Well, we’re pass all that. They won’t return my phone calls and every time I call I get passed around and put on hold. Never again will I buy a vehicle from Five Star Automotive Group. More

I had the recalled fuel pump go out of my 2020 Ram 3500 while pulling a camper to Florida. I got the truck towed to 5 Star Dodge in Macon. They told me that they don't issue rental cars so I had my son dri while pulling a camper to Florida. I got the truck towed to 5 Star Dodge in Macon. They told me that they don't issue rental cars so I had my son drive from Suwanee , Ga to pick my wife and I up. The truck stayed at 5 Star Dodge for close to one month for repairs. They supposedly replaced the entire fuel system on the truck. I went to pick up the truck and they emptied all the fuel to make the repair and never put any back in the tank so I lost over 30 gallons of deisel fuel. Then 2 weeks after picking the truck up, a strong deisel smell became prevelant. Then I took the truck to Mall of Georgia Dodge and they immediately put me in a rental car for the duration of the repair. Mall of Georgia is having to redo the entire repair that 5 Star Dodge of Macon just made on the truck. I would not reccommend 5 Star Dodge for any service or warranty work what so ever. They were terrible to deal with, and offered no updates as to the progress of my truck. Dealing with 5 star Dodge was the worst experience that I have ever had with a car dealership in my entire life!! More

Professional, very accommodating, did what he said he would do. The car was exactly what I was looking for. Can not say enough good things about your sales rep. Was very easy to work with. I would re would do. The car was exactly what I was looking for. Can not say enough good things about your sales rep. Was very easy to work with. I would recommend Mr. Curtis Weaver to friends and family. More

Very easy and smooth process. No pressure. Would highly recommend to anyone looking for a new vehicle. No pressure. Would highly recommend to anyone looking for a new vehicle. More

Old school ripoff. Over charge for service $4020 for heater core plus flush. All other Dodge dealerships charge $1550 for same service. There unstaffed and know you will leave. Still charging you $189.9 heater core plus flush. All other Dodge dealerships charge $1550 for same service. There unstaffed and know you will leave. Still charging you $189.99 dynastic for part and flush ? This practice was stopped by other dealers years ago. Be aware!!!! There are honest dealers elsewhere. Do not allow family members to make this mistake. More

Jonathan Woods was great. He and the managers made me a deal I could not refuse. I’ve never been to a better establishment with hard workers and knowledge of its product. I’ve been a dodge addict for ever deal I could not refuse. I’ve never been to a better establishment with hard workers and knowledge of its product. I’ve been a dodge addict for ever and thanks to these fine gentlemen, I am now a proud owner of a new 2021 Dodge Challenger RT Scatpack 392! Thanks again guys !! More

Awesome Team!The entire experience of trading in our Awesome Team! The entire experience of trading in our used Jeep and purchasing a new Jeep was wonderful at 5 Star Macon. Antonio, Matt, and Grant wer Awesome Team! The entire experience of trading in our used Jeep and purchasing a new Jeep was wonderful at 5 Star Macon. Antonio, Matt, and Grant were all extremely friendly, helpful, and went the extra mile to make sure we were able to get the best value for our trade in as well as our new Jeep with all of the options we requested. It was a pleasure working with all of them. Great Job and Extraordinary Customer Service! More

The staff was knowledgeable and friendly. My appointment was pressure free as well. Can't beat a lifetime powertrain warranty, either. I would recommend them to anyone. was pressure free as well. Can't beat a lifetime powertrain warranty, either. I would recommend them to anyone. More