Five Star Chrysler Dodge Jeep Ram of Macon
Macon, GA
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Awesome! The dealer was very knowledgable and displayed a high-level of customer service skills. He had a answer for all of my questions and helped me get exac The dealer was very knowledgable and displayed a high-level of customer service skills. He had a answer for all of my questions and helped me get exactly what I wanted. Excellent salesman! More
Wonderful The salesman did not urge or force me to do anything, I made all my choices of free will. The gentleman that assisted me was understanding, efficient, The salesman did not urge or force me to do anything, I made all my choices of free will. The gentleman that assisted me was understanding, efficient, and kind. More
Thumbs up for Five Star Macon My experience(s) at Five Star has always been pleasant. If you are looking for a new or used vehicle Kevin “Duke” Flemings is my go to guy, but all th My experience(s) at Five Star has always been pleasant. If you are looking for a new or used vehicle Kevin “Duke” Flemings is my go to guy, but all the salespeople are professional and knowledgeable. I am giving a thumbs up to this Dealership. More
Salesperson provided excellent customer care while waiting I came in for a routine oil change and was concerned about the extended wait time. Leonard took the time to check in on the servicing and returned to I came in for a routine oil change and was concerned about the extended wait time. Leonard took the time to check in on the servicing and returned to give me a status update. Its good to know he was concerned about my customer experience and did something about it! More
No follow-up, gave false statements They called me on November 17, 2015. Told me that I was approved with no money down. I stressed my situation to them. I was told on several occasions They called me on November 17, 2015. Told me that I was approved with no money down. I stressed my situation to them. I was told on several occasions that everything was fine. They even set up an appointment for me on November, 21 2015 at 12:00. The day before I spoke with the salesman that will be helping me. I took my information they needed that day on my lunch break. I called the guy I spoke with first and he told me that the salesman is working on it. I finally spoke with the salesman again later. He told me that he will let me know something before leaving that night. Never heard back. A young lady called me Saturday morning, the day of my appointment. I told her what happened and she said she will speak with her manager. I told her do not worry about it. Enough is enough. This was very unprofessional. I will be able to purchase a vehicle soon and it will not be through this dealership. Will not recommend this dealership to anyone. More
Found just what I wanted. I was looking for a new work truck and figured I would give Five Star a try. This is the second vehicle I purchased from them. Both times they were ve I was looking for a new work truck and figured I would give Five Star a try. This is the second vehicle I purchased from them. Both times they were very helpful. My salesman, Greg Slocum was very knowledgeable of the inventory and matched me up with a great used truck. I am very satisfied with the dealership and Greg. Thanks for your help. More
great price and customer care We have purchased trucks with my company for 8 years from five star. Last 2 purchases were made with mrs lamar. She is honest and works hard to get We have purchased trucks with my company for 8 years from five star. Last 2 purchases were made with mrs lamar. She is honest and works hard to get you a great deal. More
Five Star Dodge Macon, GA Dorothy Lamar has been my salesperson for the last 2 Ram trucks that I have purchased through Five Star. She has been professional, friendly and made Dorothy Lamar has been my salesperson for the last 2 Ram trucks that I have purchased through Five Star. She has been professional, friendly and made sure that my business dealings with Five Star were done with complete satisfaction. Dorothy will always be the salesperson that I go to for any future truck purchases and the salesperson that I would recommend. More
Five Star Doge David Hammock was a great salesperson. He wasn't pushy and was helpful in trying to get us the best deal. Finance dept was not the best in explaining David Hammock was a great salesperson. He wasn't pushy and was helpful in trying to get us the best deal. Finance dept was not the best in explaining what you were paying for or going over your fees. Sales was great and I would definitely go back for the sales dept. More
Excellent Customer Service Cory Trent!!!! Cory Trent provided exceptional customer service at Five Star CDJR during my visit perusing used and new vehicles. He was not pushy, was very patient, Cory Trent provided exceptional customer service at Five Star CDJR during my visit perusing used and new vehicles. He was not pushy, was very patient, and gave me plenty of space and time to peruse and consider vehicles without interruption. His knowledge on Five Star's financing options, GAP and warranty coverage was quite impressive! I will certainly recommend Cory Trent at Five Starr CDJR to family, friends, coworkers, and interested parties. If you are in the market for a new or used vehicle, and want a great all around customer oriented experience, visit Cory Trent!! More