Five Star Chrysler Dodge Jeep Ram of Macon

Greg Slocum was fabulous to us! We were so warmly welcomed by Greg Slocum at this dealership! It was my first new car and he graciously walked me through the lot and showroom and ke We were so warmly welcomed by Greg Slocum at this dealership! It was my first new car and he graciously walked me through the lot and showroom and kept all my requests in mind and wasted no time trying to sell me a car without those needs. Ask for the very charming Greg Slocum when you arrive! Debra More

Got an appt with Greg to "look around" . He listened to what my needs are. We test a few and Voila...I am the satisfied owner of a Jeep Renegade Latitude..with an attitude. Greg was very conscientious and what my needs are. We test a few and Voila...I am the satisfied owner of a Jeep Renegade Latitude..with an attitude. Greg was very conscientious and not pushy ...finance people were great as well. We will return.. More

Service Department didn't follow through on service required After taking my vehicle to this dealership on 4 separate occasions due to a safety issue, the gentlemen took their time on asking what was my concern. After taking my vehicle to this dealership on 4 separate occasions due to a safety issue, the gentlemen took their time on asking what was my concern. When they did wait on me the only thing they did was to put air in my tire before finding out why I was continuing to return for the same tire. Finally I was told that it had a piece of metal in the side of the tire and could not be repaired and that I would have yo get a new tire. The gentleman that waited on me originally told me that the tires was not under warranty and that I would possibly have to pay about 200+$ for and new tire . Even though Ii knew that with a brand new vehicle, I had the full coverage warranty including tires. When I called back to speak with the service adviser he turned me over to another person that stated that he would help me and would call me when he find out if I had a warranty on the tires and let me know about filing a claim. A Full Month has passed and I have not heard anything from either of these gentlemen. "THE TIRE WAS REPLACE AT THE FIVE STAR DEALERSHIP IN MILLEDGEVILLE UNDER WARRANTY" I could have had a severe blowout and possibly lost of life listening to THE FIVE STAR JEEP DEALERSHIP IN MACON SERVICE ADVISERS CONSTANTLY giving me the run around. More

Rip you off and charge you for work not done Had a ticking noise on my challenger and they could not found out what the problem was after the diagnosis. I was told by staff member Derek they had Had a ticking noise on my challenger and they could not found out what the problem was after the diagnosis. I was told by staff member Derek they had to do a complete 6 hour tear down at 100 hr for 600 dollars. I agree and they want to charge me 4000 so I have to car tow somewhere else. I went to get the part they took out the car it was just 10 piecse of the valve cover. I called the part manager who lies to me about completing the tear down then said they did it to the point of finding the trouble. After email them they come up with another complete lie about the the pricing of 158 hr and working 3.8 to the point of finding the problem. I told them that this was not repairI was told or agreed upon Its completely illegal and against georgia repair law to do unapproved work on a car without the owner permission and I was not given any written estimate from this company. They clearly lied and can not be trust. They have not answered my last emails demanding to speak to the owner of five star dodge about this illegal practice and fraud. I will he taking them to court if this is not resolved. More

PROSPECTIVE BUYERS BEWARE!!! Do not make the mistake of driving 2+ hours, prepared to make a car purchase, based on the word of a used car salesman. It's not beneath at least one Do not make the mistake of driving 2+ hours, prepared to make a car purchase, based on the word of a used car salesman. It's not beneath at least one of this dealership's salesmen (Justin L.) to misrepresent the condition of their vehicles just to make the sale. FIVE STAR CDJR of Macon, lol. Based on our experience and how it was handled, the name of the dealership is a misrepresentation in itself. I really want to give them zero stars, but you have to give at least one star to be able to post the review!!! P.S. After this review was posted, my wife and I had a nice conversation with David Mullis, the dealership's General Manager, concerning our experience. We appreciate Mr. Mullis taking the time to respond to our concerns. He assured us that he will look further into this incident and take appropriate measures to insure that the same thing will not happen to a future prospective customer. Although we felt better after talking to Mr. Mullis, we still will never do business with Five Star CDJR of Macon... More

Amanda, Amanda, Amanda I am in the process of trying to buy a Charger Scat pack and I have not came to a deal yet but I promise that Amanda is your woman of choice to go and I am in the process of trying to buy a Charger Scat pack and I have not came to a deal yet but I promise that Amanda is your woman of choice to go and work for you. This woman has went above, left, right, and some above trying to earn my business and it shows. The rest of the staff from receptionist to the sales manager have been excellent as well. Come to this dealership first in Macon if your going to pick one and I assure you that you will not be let down. I tried giving 40 stars out of 5 because every person I have talked to has been incredible. I could keep going but I just can not say enough good things about this place within my short time of trying to find that scat pack charger that I want. Incredible service seriously. Thank You More

Excellent salesman Angelo DeRosa,Is Excellent at his Job And Very nice! We bought a 2019 Jeep Cherokee with a trade in.They didn’t have the color I wanted so they search Angelo DeRosa,Is Excellent at his Job And Very nice! We bought a 2019 Jeep Cherokee with a trade in.They didn’t have the color I wanted so they searched and found it.They had a driver go Almost 300 miles to pick it up.And then Angelo brought it personally to me him self. December 31,2018 Date we bought the Jeep.Thank You sincerely,LO More

Great conversation and transportation by shuttle driver Nels Great service and professionalism. Opened service area punctually. Waiting area was clean and comfortable. Had to use shuttle service, and driver, Ber Great service and professionalism. Opened service area punctually. Waiting area was clean and comfortable. Had to use shuttle service, and driver, Bernard Nelson, was professional and courteous. More

Great experience!!! I would recommend anyone to use five star service center in Macon Georgia. Billy Miller is the man he helped me get everything I need done right on my I would recommend anyone to use five star service center in Macon Georgia. Billy Miller is the man he helped me get everything I need done right on my 300. I had excellent service thanks Billy!!! More