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Five Star Chrysler Dodge Jeep Ram of Macon
Macon, GA
442 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 442 reviews
December 01, 2019
Wonderful Experience! The staff worked with me to make sure that I left happy. My salesman Joshua listened to what I wanted and made sure that I left a new car owner. sure that I left happy. My salesman Joshua listened to what I wanted and made sure that I left a new car owner. More
by Kmmerritt06
Employees Worked With
Joshua - Salesman
November 28, 2019
Dealers name was Derek. He was very polite and very professional. I’m very satisfied. I highly recommend. I have been there several times and each time he payed much attention to my car problems. professional. I’m very satisfied. I highly recommend. I have been there several times and each time he payed much attention to my car problems. More
by Mvardanyan
Employees Worked With
Derek, Dorothy Lamar
November 23, 2019
Excellent service. I had a couple of issues that needed to be fixed that were not previously addressed and Bill made sure everything was fixed this time and fixed right. It only took about and hour and Bil to be fixed that were not previously addressed and Bill made sure everything was fixed this time and fixed right. It only took about and hour and Bill kept me informed the entire time of what was happening. More
by Jirby
Employees Worked With
Bill Carter
November 23, 2019
Good assistance.Professional attitude.Helped find the right model and price range I was looking for.T he car I purchased was in very good condition and drove well.With T Curry’ excellent assistancewe re right model and price range I was looking for.T he car I purchased was in very good condition and drove well.With T Curry’ excellent assistancewe reached a fair deal! More
by Cooper1249
Employees Worked With
T Curry. Sales
November 21, 2019
They treated me really well! Bill was of great service the management was amazing in assistance to try to push them along with me being in a hurry!! Thank you! the management was amazing in assistance to try to push them along with me being in a hurry!! Thank you! More
by Calebcogop
Employees Worked With
Bill
November 21, 2019
Great service with Josh Lundy and Troy. Excited to start this new journey in my new journey to build my credit to get the car I really want later down the road. this new journey in my new journey to build my credit to get the car I really want later down the road. More
by Kristenselph25
Employees Worked With
Josh Lundy And Troy
November 20, 2019
Very unprofessional dealership ! Was looking at a Ram truck that I found online. I was discussing the financing with a salesman named Rohan, while my wife was speaking to the internet sales manager at th truck that I found online. I was discussing the financing with a salesman named Rohan, while my wife was speaking to the internet sales manager at the same time. I told the salesman where I needed to be so after a while he emailed my wife saying they could absolutely get us the price we wanted. While this was happening the internet manager tells my wife there’s no way to get the trucks payment where we need it, so basically the salesman was lying just to get us to drive 45 minutes there to put us in something different more than likely. After my wife talks to the internet manager the salesman emails my wife saying he didn’t realize it at the time but the truck was already sold to someone in Tennessee even though the truck is still there on the lot and on the internet. This is sad that people would go to such extremes to tell a lie to our face ! Won’t deal with them again for sure ! More
by Fulltilt600
Employees Worked With
Rohan
November 18, 2019
My representative, Steve was very knowledgeable and helpful. He was straight forward with what was needed to be done in fixing my JK Wrangler and did everything in his power to make the unfortunate sit helpful. He was straight forward with what was needed to be done in fixing my JK Wrangler and did everything in his power to make the unfortunate situation a success. Also this is the second time I have been in the dealership in the past few months and the last time I had Derek as a representative and that and that too was a good experience although pricing for both issues was off the chain but both Representatives were willing to go the extra mile to accommodate me with the issue. A 10 rating for Steve and Derek More
by dawann smith
Employees Worked With
Steve Freeman, Brad Heitz
November 17, 2019
Bill in service was very professional. Came in for my first service and Bill made sure I was comfortable during my wait. No appointment and didn’t have to wait long. first service and Bill made sure I was comfortable during my wait. No appointment and didn’t have to wait long. More
by Samisam120710
Employees Worked With
Bill in service
October 30, 2019
Went in for recall work and came $470.00 in the hole! I had 5 recalls on my Ram 2500. I went to this dealership (an hour away from my home) because my local dealer had left tools in the engine compartment I had 5 recalls on my Ram 2500. I went to this dealership (an hour away from my home) because my local dealer had left tools in the engine compartment on previous service repairs and I have lost trust in them. After getting the runaround trying to schedule an appointment for the recall service, I took my truck to Five Star in Macon. They kept the truck for two days. They called me to inform me that the batteries in my truck were not the correct size for a diesel. (These smaller batteries came from the other dealer where I bought the truck.) They told me the batteries needed to be upgraded and I asked how much? They told me $ 633.00!!!! For two batteries! When I declined, then they told me my other batteries were completely dead and would not take a charge. They went on to say they couldn't complete the recall flash upgrades without power to my truck. After I expressed outrage at the cost, they called me back and said they had misquoted the price and it would be $ 470.00. There was nothing wrong with the batteries in my truck when I took it there. They were the incorrect size (thanks to the other crooked dealer), but they were not dead. Isn't it strange how they both were completely dead and wouldn't hold a charge after they got my truck??! They charged me $100.00 for labor to install two batteries! What a rip-off! Any auto part store won’t even charge labor to install a battery. When I asked for my "dead" batteries, they said they had already disposed of them due to the core fee. How convenient! They couldn’t even provide a battery test record. I will never darken the doorway of this dealership again! You make up your own mind about using them, but as for me, I consider them as dishonest as the dealer that gave me the wrong size batteries to start with. More
by SH
Employees Worked With
David Mullis
