Five Star Chrysler Dodge Jeep Ram of Macon
Macon, GA
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Service visit on my sons truck. Kasey was very nice and kept me informed the who6time it was being worked on. I would recommend Five Star Dodge Ram to everyone! kept me informed the who6time it was being worked on. I would recommend Five Star Dodge Ram to everyone! More
Amber the service was good according to my Service need. I know customers can be a bit of a pain at times...but always greet them with a smile..to assure them they are welcome.. always listen to their need I know customers can be a bit of a pain at times...but always greet them with a smile..to assure them they are welcome.. always listen to their needs, dont always assume they dont know what they are talking about. The key that my daughter uses works fine with the new battery. Thanks for asking.🙂 More
Very friendly, Good time management. Listened carefully, offered coffee, offered to drive to take care of my errands, texted to let me know truck was ready, explained everything in detail. Will definitely b offered coffee, offered to drive to take care of my errands, texted to let me know truck was ready, explained everything in detail. Will definitely be back. More
I called about a new 2019 Fiat Abarth I saw listed online. Brandon Guice sent me a personalized video of himself in the car almost immediately. Bear in mind, I live about 650 miles away from the dea online. Brandon Guice sent me a personalized video of himself in the car almost immediately. Bear in mind, I live about 650 miles away from the dealership. By the end of the day, I was sold. Brandon did not give me the “hard sell”. He was absolutely delightful to work with. He treated me with respect and just good old-fashioned hospitality. Mike, the sales manager, was not your typical sales manager either. He was fantastic. Two weeks later, I drove from my home in St. Louis, MO (and 1.5 miles from my local Fiat dealership) to Macon, GA to complete the sale. I don’t regret it at all. It turns out, Brandon and Mike were not the only friendly people at Five Star CDJR; the whole team treated me and my daughter like family! I am so glad I made the trip, and I am very happy with my new car. I will be driving down again next time I need a car or truck. I could not have anticipated such a fantastic experience. Thank you guys so much!!! More
Amanda was a great sales person,had an all around good experience with everyone we came in contact with,still have to come back for a scratch to be taken care of experience with everyone we came in contact with,still have to come back for a scratch to be taken care of More
Great Service Took my 1500 in for oil change . Steve got me in and out in no time . Great service . I would highly recommend this service dept . Took my 1500 in for oil change . Steve got me in and out in no time . Great service . I would highly recommend this service dept . More
Five Stars for the service received from Amber Mentzer Five Stars for the service we received from Amber Mentzer when our Chrysler van broke down on our way to Florida from Michigan. She quickly diagnosed Five Stars for the service we received from Amber Mentzer when our Chrysler van broke down on our way to Florida from Michigan. She quickly diagnosed the problem and worked tirelessly to get the repairs made and get us back on the road. Since the problem was caused by improper maintenance by our Michigan dealer she coordinated with them to get the repairs and payment completed. In spite of facing resistance and being treated disrespectfully by our dealership she handled herself in a very professional manner and was able to get them to admit responsibility for their mistakes. Thanks too to Antonio in sales who greeted us after service hours and helped arrange a ride to a local motel. We also truly appreciate the great service provided by Derek, Mark and Charles. More
My second visit went very well. The agent was very dedicated to our needs and communication was excellent. Accomadating to my availability due to fact I had to do things quickly and return to work dedicated to our needs and communication was excellent. Accomadating to my availability due to fact I had to do things quickly and return to work More
Ricardo was patient with me and assisted me with purchasing the car I was most interested I. Driving. He gets a thumbs up. I am bringing my son to him for his car purchase in February purchasing the car I was most interested I. Driving. He gets a thumbs up. I am bringing my son to him for his car purchase in February More