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Five Star Chrysler Dodge Jeep Ram of Macon

Macon, GA

4.2
442 Reviews

3068 Riverside Dr

Macon, GA

31210

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Showing 442 reviews

October 08, 2021

No complaints, they get me right everytime. The manager knows me & my purple car lol More

by Mschoco83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Heitz
Oct 09, 2021 -

Five Star Chrysler Dodge Jeep Ram of Macon responded

We're happy you found our staff to be so helpful during your experience here at Five Star Chrysler Jeep Dodge Ram Macon! Please let us know if there is anything else we can do for you!

October 07, 2021

Awesome customer service, friendly staff, clean facility, helpful knowledgeable techs and great service that will have me back when ever I need service. More

by Dbhuskey68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Key
Oct 11, 2021 -

Five Star Chrysler Dodge Jeep Ram of Macon responded

Five Star Chrysler Jeep Dodge Ram Macon thanks you for the 5-stars and feedback. The team is glad your experience was awesome. We look forward to future visits. Safe travels.

October 06, 2021

Very disappointed after having to wait for 2.5 hours for an oil change. After calling service manager he was surprised to hear this. After all the aggravation no sticker was placed on the truck or the oil c More

by Jcasas_esa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Heitz
Oct 07, 2021 -

Five Star Chrysler Dodge Jeep Ram of Macon responded

Hello, Thank you for sharing your review. If you would like to discuss your feedback regarding your recent oil change, please feel free to reach out to me. I look forward to connecting with you. Best regards, Patrick Hoye General Manager phoye@fivestaronline.net

October 06, 2021

I would recommend everyone to shop with 5 star because they take care of their customers and they are very nice More

by Derrickspivey47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Burney
Oct 07, 2021 -

Five Star Chrysler Dodge Jeep Ram of Macon responded

Thank you for the awesome review! We are glad you had a 5-star experience here at Five Star Chrysler Dodge Jeep Ram of Macon!

Oct 07, 2021 -

Derrickspivey47 responded

My pleasure

September 28, 2021

My appointment was on time but the time allowed for the service was misinformed to me. Luckily I didn’t have to be anywhere. The female service tech was helpful where as the male tech up and left w/o notic More

by RTCarr57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female in service department
Sep 29, 2021 -

Five Star Chrysler Dodge Jeep Ram of Macon responded

Hi- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with our team, and with your repairs. We look forward to taking care of any of your auto needs in the future.

September 27, 2021

This is a great dealer I will always purchase with them make sure you see Don or either Curtis More

by Quenterious Murray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Budney
Sep 28, 2021 -

Five Star Chrysler Dodge Jeep Ram of Macon responded

Thank you for the wonderful feedback! We are happy to know that you had a good experience with our team at Five Star Chrysler Jeep Dodge Ram Macon, and if you need anything else please let us know.

September 24, 2021

Tyrese was awesome to work with, I asked he produced, answered my questions and even made sure I had everything I needed! More

by ga_fool2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrese Robinson👍
Sep 25, 2021 -

Five Star Chrysler Dodge Jeep Ram of Macon responded

Thanks for sharing your kind comments. We're always more than happy to assist with any questions that our guests have. If there is anything else we can do, please do not hesitate to reach out!

September 17, 2021

Tremendous experience on a road trip. Caring. Accommodating. Thorough. Accurate and very fair pricing!! Staff was pleasant too. They kept me well updated. during the process. Genuinely thrilled a More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Heitz
Sep 18, 2021 -

Five Star Chrysler Dodge Jeep Ram of Macon responded

Hi Al, Thank you for your positive review. We are thrilled you had such a professional, accommodating and helpful experience with our Service Team during your travels. Thank you for choosing Five Star Chrysler Jeep Dodge Ram Macon and we are looking forward to your next visit with us for any of your automotive needs.

September 14, 2021

Great service. In and out after getting pre-approval in advance. The staff worked hard to get close to the price I wanted and I appreciate the effort. More

by javiermsmith76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Deems
Sep 15, 2021 -

Five Star Chrysler Dodge Jeep Ram of Macon responded

Five Star Chrysler Jeep Dodge Ram Macon appreciates the positive star rating. The team is glad your experience was great. We look forward to future visits!

September 12, 2021

I tried to do the mobile check in. It would not work. I parked in the mobile check in areas. Went to the door. It was still locked as it was 7:30 right when they opened for the day. The whole staff was ver More

by accordkyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Heitz
Sep 12, 2021 -

Five Star Chrysler Dodge Jeep Ram of Macon responded

Hello, I would appreciate the chance to speak with you regarding your recent service visit to pick up your vehicle. When you have a moment, please feel free to reach out to me directly. I look forward to connecting with you to address your feedback. Best, Patrick Hoye General Manager phoye@fivestaronline.net

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