
Five Star Chrysler Dodge Jeep Ram Warner Robins
Warner Robins, GA
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Saw a vehicle online, contacted the internet sales rep to confirm the price of the vehicle and that it was available, and scheduled an appointment to see that vehicle and 2 others that I was interested in te confirm the price of the vehicle and that it was available, and scheduled an appointment to see that vehicle and 2 others that I was interested in test driving. I had 2 follow up conversations the day of the appointment to make sure everything was a go. When I arrive at the dealership and meet the rep, he tells me he had gotten the vehicle that was at another lot for me. When I asked if the original vehicle I had inquired about was still available, he told me that he had just found out this morning that there was an error in pricing and that vehicle was actually 10,000 more than what was advertised. I initially walked away, but wanted to give them a chance to make it right. The dealer, Coy, went to get a manager who told me that the dealership can't be held responsible for 3rd party internet pricing errors. When you call the dealership, it informs you the call is being recorded, but I guarantee they won't have the recording of my call with April, who works for the dealership confirming the price of the vehicle. I was livid. If I thought it would be worth the hassle, I would consider a law suit. More
I drove over 4 hrs to deal with Warner Robin's five star CDJR. Best deal on my trade, no haggling back and forth. Made the deal over the phone. Highly recommend CDJR. Best deal on my trade, no haggling back and forth. Made the deal over the phone. Highly recommend More
Yes!!! Carlos is the best salesman ever. Five Star treatment from the Fivestar dealership. I will recommend this dealership to anyone looking for a great deal. treatment from the Fivestar dealership. I will recommend this dealership to anyone looking for a great deal. More
EXCELLENT CUSTOMER SERVICEFROM MATTHEW. THE SERVICE DEPARATMENT DID A GREAT JOB AND IT WAS ACCOMPLISHED IN A TIMELY MANNER. I WAS INFORMED OF ALL NECESSARY REPAIRS NEEDED. DEPARATMENT DID A GREAT JOB AND IT WAS ACCOMPLISHED IN A TIMELY MANNER. I WAS INFORMED OF ALL NECESSARY REPAIRS NEEDED. More
I have been asatisfied customer of this dealership for over 25 years. They have always given me the highest quality of service and accommodating advice. They have sold me two new cars over the years, I wo over 25 years. They have always given me the highest quality of service and accommodating advice. They have sold me two new cars over the years, I would recommend them highly to anyone. More
Service for oil change & tire rotation was scheduled and completed very quickly. It was finished within an hour and ready to pickup! The dealership texted us to let us know it was ready to pick up and that completed very quickly. It was finished within an hour and ready to pickup! The dealership texted us to let us know it was ready to pick up and that made it less worrisome as well. Overall great experience! More
This was the best car buying experience I've ever had . The staff was very helpful in explaining everything to me. And it happened pretty fast!! The staff was very helpful in explaining everything to me. And it happened pretty fast!! More
Saw a vehicle advertised on Facebook and sent in a request for more information. Received a response within minutes and another from the salesperson minutes later. Salesperson then sent me a video s request for more information. Received a response within minutes and another from the salesperson minutes later. Salesperson then sent me a video soon after. Traveled 2 hours to the dealership and met salesperson who was very professional and friendly. Next thing I knew I had purchased the vehicle. Love it! More