Five Star Chrysler Dodge Jeep Ram Warner Robins
Warner Robins, GA
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We wanted a certain vehicle and Alan tried other dealerships, internet, calling, etc, in order to find what we wanted. He was very professional and courteous and did everything possible to make this dealerships, internet, calling, etc, in order to find what we wanted. He was very professional and courteous and did everything possible to make this a very positive and fulfilling experience for us. We will ask for him when we're ready for our next vehicle. More
I would just like to commend Alan Johnson on the customer service that he provided to me when I purchased my Outdoorsman Truck. I found Alan to be very knowledgeable concerning the truck and its quality. He service that he provided to me when I purchased my Outdoorsman Truck. I found Alan to be very knowledgeable concerning the truck and its quality. He made me and my wife feel that we could believe and trust him in other words very relaxed and comfortable in this purchase. I would highly recommend Alan Johnson to other perspective buyers. I have found that this truck is everything Alan said it was and more. I am now a very happy Dodge owner. More
Jeremy is very knowledgeable and personable, makes car buying fun. He has an answer for every question you might think you want answered, and the ones he can't answer, which are very few, he finds an expe buying fun. He has an answer for every question you might think you want answered, and the ones he can't answer, which are very few, he finds an expert to answer for him. He'll spend as much time as needed to make your car buying experience, well, an experience! Should I need to buy another car, he's the man for the job. The finance manager bent over backwards to get us the best rate; we spent 3 to 4 hours with him and he didn't rush to get us out the door. He wasn't happy until we were happy. However, I recommend you steer clear of the sales manager unless you want your arm twisted for being too slow in deciding to buy. We actually came back the next day just to show him that we would decide when to buy, not him. More
Kevin Dickson! Was an outstanding salesman!! His knowledge of the vehicles and ability to answer every question was extremely appreciated! I went there with out a clue as to what kind of car I wante knowledge of the vehicles and ability to answer every question was extremely appreciated! I went there with out a clue as to what kind of car I wanted. But Kevin, turned my interest to to a 2008 Ford Fusion, and I was in love!!! Within the hour, I had test driven, and was on my journey to ownership! Great work Kevin!!! You are an OUTSTANDING asset to your company!!! Thank you! Very Satisfied Customer, Athenia More
Enjoyed my day with Kevin, he was informative, smart and a good person to work with. I think Kevin will go a long way with the company I love the way he keep in touch with us during the process. a good person to work with. I think Kevin will go a long way with the company I love the way he keep in touch with us during the process. More
To be short it was overall a good staff with one exception. I had a problem with my cruise control not working on my truck which was fixed with no further problems. I only have one complaint. I was exception. I had a problem with my cruise control not working on my truck which was fixed with no further problems. I only have one complaint. I was promised a full tank of gas from salesman Kevin Dickson with the purchase of my vehicle. This promise was never delivered and when I call or text about I always get no reply. I also traded in a car which i had left six CDs in the CD changer, Kevin Dickson was aware of this so when I asked if I could receive my property back he replied that he had taken them home essentially stealing them. So I have came to the conclusion that once Kevin Dickson seals the deal he forgets about his customers and moves on the the next one, but then again what do you expect from a car salesman. All i expected was for him to keep his word and not take my property, but I guess that was to much of a challenge! I bought my car on July 23 and it is now August 30 and I still haven't received a call or my property back! Its bad when one guy can tarnish the image of the whole dealership but that's just business, if you give your word keep it and dont steal from your customers! i would only recommend this dealer if you DO NOT go through Kevin Dickson. on a brighter note the service department was wonderful, thanks to Christy and Brittany. More
Alan did a great job. He responded to my emails promptly and with the information that I requested. He gave me an aggressive offer upfront which is what I wanted and not to go back and forth with a dealer t and with the information that I requested. He gave me an aggressive offer upfront which is what I wanted and not to go back and forth with a dealer telling me that is his very best and then 10 mins later come back with a different offer. I appreciated the honesty. I was in and out with my new car within an hour. My husband will be purchasing a truck within the next few months and we will be working with Alan on that deal as well. More
Kevin, was very helpful, I have been searching for a truck for weeks. He helped me out very willing to work everything out for me and he made me feel that he was concern with me and not just trying to truck for weeks. He helped me out very willing to work everything out for me and he made me feel that he was concern with me and not just trying to sale something. He was nice and spent time with me and made everything seamless. Great experience, I would tell anyone looking for a vehicle this is the place to go. More
We have purchased 2 vehicles now through Jeremy at this dealership. Jeremy listened to our needs and found the perfect car for us. Everyone at the dealership was very friendly and will to help. I would rec dealership. Jeremy listened to our needs and found the perfect car for us. Everyone at the dealership was very friendly and will to help. I would recommend Jeremy Coleman and Five Star to any of my friends looking to buy their next vehicle. Jeremy is the only salesman I have had that cared about his costumer and followed up 18 months after the purchase to make sure everything was still going good. That is an A 1 sales person. More
I contacted Mr. Dickson on the phone and he was extremely helpful and answered all of my questions. Once I arrived, I was surprised at the large selection available. Though I knew the exact vehicle I was i helpful and answered all of my questions. Once I arrived, I was surprised at the large selection available. Though I knew the exact vehicle I was interested in, it was nice to see a large selection of new vehicles. Mr. Dickson answered all of my questions about the vehicle and was very knowledgeable. They were also fair in their appraisal of my trade-in. After a little negotiating, they made me a fair price that I was more than happy to accept. Mr. Dickson was professional throughout the process and other employees were very helpful. I enjoyed the experience and will likely utilize their services for vehicles in the future. More