Five Star Chrysler Dodge Jeep Ram Warner Robins

Got a pretty good deal on trading in my car for a new Wrangler. Were willing to work with our bank on the price and trade in value. Things went REALLY bad two days after buying the Jeep. We went to drop Wrangler. Were willing to work with our bank on the price and trade in value. Things went REALLY bad two days after buying the Jeep. We went to drop off the down payment to the finance department and we dealt with John. He asked us to add MORE money to our down payment, his reason: because he we owed more on the car than we implied. Which was incorrect. Then, after re-reading the contract they added on a $1400 service charge. The reason I say they added it is because that was the only thing not initialed. After taking care of all of that the temporary plate expired. They told us that they were going send us a paper to take to the tag dept. We never got the paper. So we drove with an expired plate only for the tag office to tell us we didn't need the paper we were waiting for. By then, we thought we were done with then. Then, two months after we bought the jeep, we get a call from the salesman wanting the title to the car we traded in. The salesman (Allen) proceeds to yell at my husband, tells him he WILL get him the title and he WILL pay for it. After all this, the title department gets the title from our bank. I hope I NEVER have to hear from these people EVER again. Whenever someone tells me or my husband they want a jeep, chrysler, or a dodge the first thing we tell them is "do NOT go to the 5 star dealership on Watson Blvd" More

Well myself and my fiancé went in Monday the 28th of may and traded in two cars, 1997 corvette and 2008 xterra for a 2012 jeep wrangler unlimited. The jeep was to be delivered within 24-48 hrs after the may and traded in two cars, 1997 corvette and 2008 xterra for a 2012 jeep wrangler unlimited. The jeep was to be delivered within 24-48 hrs after the deal was made. Well now it's June 2nd and we still have not received out jeep. Everyday they tell us the same story, ( the truck should be here today). They can't tell us where the jeep is or even where it's coming from. That pretty shady to me. I DO NOT recommend this dealership for any reason. Plus they tried ripping us off from the beginning but we ended up getting a decent deal 4 hrs later. That's not the issue though. I want to know where the jeep is. Oh and our cars we traded in are already out for sale. This dealership is complete xx!!!! More

My experience with dealership and Alan Johnson was awesome. He worked very diligently to get us in a vehicle in our price range. He was very friendly and professional. Also, they worked very hard to awesome. He worked very diligently to get us in a vehicle in our price range. He was very friendly and professional. Also, they worked very hard to make the process quick and efficient so we weren't there the whole day, like at some dealerships. I highly recommend Five Star Dodge in Warner Robins, GA and Alan Johnson. More

Horrible experience. I was ripped off when they said they were trying to help me with my first car purchase. Traded that car into a different dealership due to it being a complete lemon. Five star can they were trying to help me with my first car purchase. Traded that car into a different dealership due to it being a complete lemon. Five star cancelled my gap insurance account however failed to mention I had to write a letter to the company to stop them from charging my account. Staff was rude and condescending. Too bad Five Star is basically your only choice in middle Georgia. More

On December 10th 2011 me and my husband went to your dealership to buy new cars after we got married. We left that same day with two cars. I was very pleased with my vehicle and so was my husband. I lo dealership to buy new cars after we got married. We left that same day with two cars. I was very pleased with my vehicle and so was my husband. I love my new car. I just wanted to take a minute to let you know that kevin dickson is an outstanding young man. He really knew what he was talking about and knew all about his job;he made us feel comfortable and at home and was just very sweet and a gentlemen. I will in the future be referring people to your dealership. And as well if i get another new car i will be back. Thanks so much and hold on to kevin dickson hes a great assett to your company. thanks amanda kelly More

My husband and I were looking to purchase a new truck and we knew we wanted a Dodge Ram 1500 Crew Cab. We saw the truck we wanted the moment we stepped inside the showroom. But just to make sure we looked at we knew we wanted a Dodge Ram 1500 Crew Cab. We saw the truck we wanted the moment we stepped inside the showroom. But just to make sure we looked at all the other trucks available on the lot and although they were quite impressive as well, we just kept going back to the one inside the showroom. Our salesman was Alan Johnson. We will definitely be a return customers. I have to say that Alan is the most professional, kind, patient and knowledgeable salesman I have ever had the pleasure of doing business with. He answered all of our questions and gave us all kinds of information about the truck. We never felt rushed and we definitely felt like we made an informed decision. Alan worked with us on the price and he followed through with everything he promised. Since our purchase I have called Alan to ask a couple of questions and he has stopped what he was doing and got the answers for me right then. Alan cares about his customers and is available to his customers long after the sale is complete. We will definitely go back and see Alan Johnson for any future automobile purchases and I encourage anyone shopping for a vehicle to stop by this dealership and ask for Alan Johnson. I doubt anyone could find a salesman with more product knowledge and concern for his customers than Alan Johnson at Five Star Dodge in Warner Robins Georgia. Thank You Alan for your top of the line service! More

Kevin Dickson is the best! He really worked with me to help me find the car I needed in my budget. I will be recommending him and Five Star to my friends:) help me find the car I needed in my budget. I will be recommending him and Five Star to my friends:) More

I went in for a test drive on a vehicle and left with the car of my dreams, all guilt free. Alan worked with us to secure a fair price on both the new vehicle I was purchasing and a fair value on the vehicl car of my dreams, all guilt free. Alan worked with us to secure a fair price on both the new vehicle I was purchasing and a fair value on the vehicle I was trading in. The initial offers were never insulting and the process was easy and painless. Honestly the easiest car buying experience I have ever had. No worries, no guilt and no remorse. I look forward to doing business with this dealership in the future. :) More

The staff was courteous and professional. I advised the salesman of the type of vehicle I was seeking and the amount of money I wanted to spend and the vehicle he selected met my specifications. It was pl salesman of the type of vehicle I was seeking and the amount of money I wanted to spend and the vehicle he selected met my specifications. It was pleasure doing business with Mr. Dickson. More

Allen is a great sales rep, I would and have recommended Allen to all my friends that are in the need of a new car. He is friendly and very knowledgable of the cars he sells. I have bought 5 cars from All Allen to all my friends that are in the need of a new car. He is friendly and very knowledgable of the cars he sells. I have bought 5 cars from Allen, he is the only car salesmen I will work with!!! More