Five Star Chrysler Dodge Jeep Ram Warner Robins

Loved the service!!! Brandon was very quick and friendly. Answered any questions we had. He listened to what we had an interest for. Great service!!! Answered any questions we had. He listened to what we had an interest for. Great service!!! More

I was looking to buy a 2013 Jeep Cherokee and I chatted with Alan Johnson 2 days prior to going in the dealership. He made me feel comfortable and at ease with coming in to the dealership. When I went on with Alan Johnson 2 days prior to going in the dealership. He made me feel comfortable and at ease with coming in to the dealership. When I went on Friday the experience was awesome. I found the jeep I really loved and he made it so simple in the whole buying process. I would reccommend Alan to everyone I know because he was so knowledgable about the jeep and went to the maxx to help me get into this vehicle. I give him an all star rating as a salesperson. He is really awesome and I would buy from him again. Alan Johnson is the best. More

I came in there looking to trade my 01 Z06, Cody the salesman I delt with was a very nice young man but seemed to not know to much. He was new so that's okay. I was looking for a G8 GT and they found me salesman I delt with was a very nice young man but seemed to not know to much. He was new so that's okay. I was looking for a G8 GT and they found me one. They told me it was an 09 and showed me a few pictures and said if they send there guys and it has any issues they would not get it. So I started the paper work and said it would be here soon. When I got the car I was not able to test drive it and bc they got it for me I was told I had to take it. First off the G8 was an 08 so they lied to me from the start, The front bumper had a lot of damage, all 4 rims had damage, both headlights were scratched, both side mirrors were broke, the tire fault light was on and there was damage to the center consul. I told Donnie I wanted the mirrors fixed and the tire fault, he said okay and walked me over to the service department. I was then told they would fix it and to set up an appt. I set up an appt to fix the car and dropped it off. A few hours latter it was ready and I went to get it, NOTHING was fixed and when i asked the service department about it I was told to talk to Cody. I asked Cody and he said yet again he did not know anything. Then I asked Donnie about this and he said I'm sorry and let me talk to the big boss tomorrow and we will get you taken care of. I went home and talked to my parents about this and my dad told me there not planning to fix the car and to go back up there. I went back up there and asked to speak with Donnie and some other manager came out and said "I got the car at auction as is and that's how you took it and I'm not fixing anything". Over all I was lied to a few times and very poor customer service, I will not recommend ANYBODY to this dealership and I will do all I can as a disabled veteran to get other people to not use this place! More

I called them up worked a price out on the phone and then meet my sales person in person. He wanted too talk and tell stories as a diversion instead of putting things in writing.After being rushed out of the meet my sales person in person. He wanted too talk and tell stories as a diversion instead of putting things in writing.After being rushed out of the place because of closing we finished up papers. I was promised my trucks on the 3rd of dec. and paid extra for them too be at bed place by 27th december so could be picked up by the date jan 3rd. On jan. 7th after started checking into things i started finding things went south quick.Joel told me trucks wasnt going to be ready and was going to be late because the place making the bed was late. After checking in on this info i was told a lie when the bed company said had beds ready two weeks ago. I felt very decived and my trucks was eight(8) days late. When got there to pick up the trucks the trucks had the wrong beds on them and they would have too be redone and wouldnt get the trucks for another two weeks on jan 23rd and one on the 31st. I was ferious that i was lied too and then told to pound sand when i ask them about my original deal with sales employee joel by josh the (gsm) at five star that joel and i made. Then after speaking with josh he tried to get things strait and ask me after days that went buy and negotiations with bed store and five star rep joel the bed place wasnt going to get trucks done and would be the 24th. Its a total wash out worst buying process i have ever went thru and would not advise you to do buisness there in the future. They too make matters worse had already finalized my deal with the bank before i stepped a foot in the trucks or ever seen them. This was the point that i thought was very unprofessional and dirty way doing buisness. I really thinking about reporting the whole deal to ford. More

I was sold a vehicle but never shown the true sticker. My vehicle was 10k more than the advertised price. When asked about this, the finance manager told me the extra was a a tax? They pushed the financ My vehicle was 10k more than the advertised price. When asked about this, the finance manager told me the extra was a a tax? They pushed the financing thru and towed the car to my house after I questioned the price. More

Jeremy Schanassey is the man with a winning team. Jeff Teague is a gifted sales person with a direct approach. From the sales manager Steve McWilliams to the finance manager Josh Sharp I was provided exce Teague is a gifted sales person with a direct approach. From the sales manager Steve McWilliams to the finance manager Josh Sharp I was provided excellent service. I will never forget that experience simply because I honestly thought I could never get into such a nice car. Thanks Five Star Warner Robins and keep up the great work of making dreams come true. More

went to the dealership to buy a new jeep, I had called back after a bad experience the day before and got set up to meet jeremy coleman at 9:00 the next morning. Went in and met with jeremy. Jeremy was ve back after a bad experience the day before and got set up to meet jeremy coleman at 9:00 the next morning. Went in and met with jeremy. Jeremy was very knowledgeable and helpful. I had ben skeptical about buying from them considering how i was treate the day before, but they had the jeep i wanted so i gave them a second chance. This time was night from day, I had a great experience with them this time. I would recomend this dealership to anyone looking to buy a new car. Thank you Jeremy Coleman!! More

Alan Johnson was our salesperson. He was very personable and efficient. He made our buying experience pleasurable. The entire staff was nice but our salesperson, Alan Johnson, was a joy to do business with! and efficient. He made our buying experience pleasurable. The entire staff was nice but our salesperson, Alan Johnson, was a joy to do business with! More

Got a pretty good deal on trading in my car for a new Wrangler. Were willing to work with our bank on the price and trade in value. Things went REALLY bad two days after buying the Jeep. We went to drop Wrangler. Were willing to work with our bank on the price and trade in value. Things went REALLY bad two days after buying the Jeep. We went to drop off the down payment to the finance department and we dealt with John. He asked us to add MORE money to our down payment, his reason: because he we owed more on the car than we implied. Which was incorrect. Then, after re-reading the contract they added on a $1400 service charge. The reason I say they added it is because that was the only thing not initialed. After taking care of all of that the temporary plate expired. They told us that they were going send us a paper to take to the tag dept. We never got the paper. So we drove with an expired plate only for the tag office to tell us we didn't need the paper we were waiting for. By then, we thought we were done with then. Then, two months after we bought the jeep, we get a call from the salesman wanting the title to the car we traded in. The salesman (Allen) proceeds to yell at my husband, tells him he WILL get him the title and he WILL pay for it. After all this, the title department gets the title from our bank. I hope I NEVER have to hear from these people EVER again. Whenever someone tells me or my husband they want a jeep, chrysler, or a dodge the first thing we tell them is "do NOT go to the 5 star dealership on Watson Blvd" More

Well myself and my fiancé went in Monday the 28th of may and traded in two cars, 1997 corvette and 2008 xterra for a 2012 jeep wrangler unlimited. The jeep was to be delivered within 24-48 hrs after the may and traded in two cars, 1997 corvette and 2008 xterra for a 2012 jeep wrangler unlimited. The jeep was to be delivered within 24-48 hrs after the deal was made. Well now it's June 2nd and we still have not received out jeep. Everyday they tell us the same story, ( the truck should be here today). They can't tell us where the jeep is or even where it's coming from. That pretty shady to me. I DO NOT recommend this dealership for any reason. Plus they tried ripping us off from the beginning but we ended up getting a decent deal 4 hrs later. That's not the issue though. I want to know where the jeep is. Oh and our cars we traded in are already out for sale. This dealership is complete xx!!!! More