Five Star Chrysler Dodge Jeep Ram Warner Robins

" Black Beauty Honda" I had the greatest experience at Five Star Chrysler Dodge Jeep in Warner Robins. Josh Kemp made my experience fun. He has a friendly smile, very nice I had the greatest experience at Five Star Chrysler Dodge Jeep in Warner Robins. Josh Kemp made my experience fun. He has a friendly smile, very nice guy, and answered all our questions. I would tell everyone to talk to Josh. Thanks Josh More

Just (8) Miles" Thats all it took" I purchased a 2015 Chrysler "200" S from Five Star Dodge. I have Dealt with Jeremy Coleman many times and the Sales experience I received was what eve I purchased a 2015 Chrysler "200" S from Five Star Dodge. I have Dealt with Jeremy Coleman many times and the Sales experience I received was what everyone should Receive when Purchasing a Automobile. The whole Transaction was Quick and Jeremy got exactly the Deal I wanted in the Sale of the Car I Purchased. Jeremy Coleman always takes care of the Customer and makes sure they receive total Customer Satisfaction throughout the entire sale. Thank You Five Star & Jeremy Coleman for making my Purchase of the 2015 Chrysler another outstanding experience. More

Red Willys Wrangler My experience with Five Star Jeep in Warner Robins would have to be best new car buying experience I have ever had overall. And believe me, I have bee My experience with Five Star Jeep in Warner Robins would have to be best new car buying experience I have ever had overall. And believe me, I have been through quite a few new vehicles in my lifetime. Given our crazy work schedules, I chose to do most of my shopping online in the months preceding my visit to this dealership. This was to be my first Jeep and it was much anticipated. Given my conversations with Molly, both by e-mail and phone, I decided I would make the almost 3 hour trip to Warner Robins to look at a specific Wrangler that was there. It was then that Molly introduced us to Michael, who would take care of us as if we had known each other for years. During the time that followed, we met Jeremy, who eventually realized that Jeep wasn't the one for me. It just didn't give me that warm and fuzzy feeling inside. He and his staff were able to run the marathon that ensued and locate the most perfect Jeep that anyone could have ever found for me. Exactly as if I had ordered it myself. It was exactly what I wanted to the last detail and I was still treated to the deal of a lifetime. Even though I had to wait to receive my Wrangler, as it had to be shipped in later that week, I left that evening with the biggest smile on my face that any dealer has ever given me. I had met the most incredible new friends and there is no doubt I will return with future business. They are my shining star in a year that started with so many devastating losses. Hope you all have the pleasure to do business with these wonderful people too. More

Excellent Experience We had a excellent experience at Five Star! We were greeted by friendly faces and then met a Great guy named Josh. He stayed with us the entire time We had a excellent experience at Five Star! We were greeted by friendly faces and then met a Great guy named Josh. He stayed with us the entire time and was very patient and answered all of our questions. We would recommend everyone we know to go talk to Josh. Thanks for everything Josh Kemp!! Tommy, Felicia and Geena Smith More

2014 Ram Sport Purchase First, you have to see the Five Star lot, they have an excellent inventory. More choices than anyone would every need! My salesperson Chris Boze First, you have to see the Five Star lot, they have an excellent inventory. More choices than anyone would every need! My salesperson Chris Bozeman was outstanding! I met with him on a Friday, then again on Saturday with my wife, then again on Monday and finally purchased my truck on Tuesday. His patience never got thin and he showed me every vehicle my wife and I wanted to look at. I believe we drove 6 vehicles (2 Challengers, 2 Chargers and 2 Rams) before settling on a 2014 Ram Sport. Chris is a vehicle enthusiast and drives a Charger with a 5.7 Hemi and knows about different mods. He's a never ending data base on Dodges and their virtues! I highly recommend you seek his services if you are in the Warner Robins area. I only gave Five Star average for quality of work because of the detail job on the truck. There was dirt on the door seals and some black substance on the back of the drivers seat, dust on the dash, water spots on the paint and smudges on every painted surface. This is total laziness on the part of the detailer. I'm not sure what motivates them but it certainly isn't pride in their work. Chris offered to have it fixed but I had been at the dealership for over 2.5 hours to settle the deal and was ready to get the heck out of there. Emails...that's right emails! I gave my salesman Chris my email and personal cell number because I wanted to hear from him. Apparently he's required to give it to his "customer service" team. Well, let me tell you they will spam your computer into a battery melt down. Okay, I'm exaggerating but they are totally annoying with no real message. Chris would email and I could tell it was him but the customer service emails whether automated or not need to go. I have a fairly busy life and 5 additional emails in my mail box that say nothing is a waste of my time. The business manager Jennifer was also very pleasant. She calmly explained every line and gave us some options for the extended care plan. We could not decide on the plan at the time but we did go home and decide it was a good deal. We called her that evening and she was very helpful. She needed wet signatures on the paperwork so Chris drove the paperwork to our house for us to complete! This is clearly above and beyond excellent customer service!! Price was average, I love my truck but Dodge is very fond of them too if you get my point! Five Star has clear pricing which is like an "all rebates applied" bottom line which makes sticker shopping a lot of fun...but, I'm not sure it is easily explained. We've all been through the "deal" phase where the numbers don't add up the way we saw them in our heads while 'ciphering our cost and the "Clear Price" feature really doesn't make it any easier. If I was a dealer I'd make it a little easier with fewer hidden costs for the purchaser...jeez, take a page out of the WalMart sales mindset! Lower clearer prices means higher volume, more inventory turns, and more profit. My overall experience was only "good' because I don't like waiting and every Sales or General Manager feels they're not worth their salt if they don't keep you waiting for twice the time required to buy something. I swear my last mortgage didn't take 30 minutes to finalize and this $40K truck took over 2.5 hours to do the paper work on. Credit wasn't a problem. Both of our scores are over 800, its the inconsideration of the manager that draws a sale out. If Five Star would place more emphasis on "Value to the Customer" (read, give 'em what they want quickly) they would have a much higher customer return rate. I would buy from them again and have used their service department in the past which is very good. I would insist on a shorter turn time for my paperwork though, especially since they could shop any finance venue based on my credit! More

Excellent Customer Service I recently purchased a used 2012 Dodge Ram from Five Star and could not be happier with their customer service. My salesman Brandon Hinton was very he I recently purchased a used 2012 Dodge Ram from Five Star and could not be happier with their customer service. My salesman Brandon Hinton was very helpful. He was able to provide a list of their current vehicles that fit my price range and needs. Out of these I chose a used 2012 Dodge Ram 1500 for its price and low mileage. During the test drive I noticed some sort of modifications that the previous owner had made to the dash that had left some blemishes around the edges of the air vents and radio console. Brandon immediately took the vehicle to the detail area of Five Star and began to assure me that if I were to buy the vehicle he would make sure that it was cleaned up thoroughly. I decided to purchase the truck that day and shortly afterwards Brandon had made an appointment with me to return the truck to have the dash cleaned, they even provided me with a free rental car. I was very pleased with their service and their dedication to the promises that their salesmen make. I would definitely recommend Five Star to anyone looking for quality service and vehicles. Jacob Wells More

"Just seeing what my options were" I was visiting five star to have service done on my Chrysler. I was having thoughts about trading my Chrysler in but wasn't definite about it and just I was visiting five star to have service done on my Chrysler. I was having thoughts about trading my Chrysler in but wasn't definite about it and just wanted to see what my options were. After I was dropped off at home by their shuttle guy I called back up there to ask some questions about doing a possible trade in. Mrs. Mary gave me an time frame to meet back up there and that's where she introduced me to a "salesman from heaven" Jeremy Coleman! With the experience I had from another five star dealership previously, Jeremy made my visit feel very much more at ease and comfortable. Jeremy was very loyal, truthful, and honest about every little thing he told me. I didn't expect to drive a brand new vehicle off that lot at all and I mean at all, but Jeremy proved that wrong! My experience there at the dealership was definitely like no other. Jeremy I appreciate you more that you will ever know and please know that you are the best salesman ever! More

A great experience When I went to the Five Star Josh Kemp was there to help. He wasted no time the moment he saw us. I had already called earlier in the day about the ve When I went to the Five Star Josh Kemp was there to help. He wasted no time the moment he saw us. I had already called earlier in the day about the vehicle I was interested in and he had it waiting for me. We test drove the vehicle,witch he already had gas in, within ten minutes of being there .He had the answer and solution to all of our questions.When we got back in the dealership Josh and I negotiated the price on the vehicle and worked it out. When it came to signing the papers he was there all the way.He explained in detail why each paper had to be signed. He then showed us to the finance room. After this Josh Kemp congratulated me on my purchase and I drove away as a happy camper. Thank you Josh More

Just browsing through the lot.. After touring through the car lot, Brian Solley came up and introduced himself to me and immediately started showing me different types of cars on the After touring through the car lot, Brian Solley came up and introduced himself to me and immediately started showing me different types of cars on the lot. He was very easy going and great to get along with! Was able to answer all of my questions without hesitation. By the end of the sale, I could I made a new friend - not just a salesman. Brian is excellent to work with! More

great experince Will, was not only flexible with my over the phone transaction he was great in helping me once I got there! Thank you for the support Will it is much Will, was not only flexible with my over the phone transaction he was great in helping me once I got there! Thank you for the support Will it is much appreciated! More