Five Star Chrysler Dodge Jeep Ram Warner Robins

Bad customer service If you say you're going to call someone back then you need to call back, even if you're not able to work out a deal with them. And don't have a bad a If you say you're going to call someone back then you need to call back, even if you're not able to work out a deal with them. And don't have a bad attitude. More

BMW Lemon Sold Knowingly My wife and I recently went to this dealership because we found a BMW X3 that seemed like a good deal. We ran a CarFax and it reported no accidents o My wife and I recently went to this dealership because we found a BMW X3 that seemed like a good deal. We ran a CarFax and it reported no accidents or other maintenance problems. We traded my car for the BMW and on the way home, the "Service Engine Soon" light came on. In addition to seeing this light, we also had no washer fluid, and the air conditioner was not working (dealership agreed to put in freon). When my wife returned to the dealership to get the freon put in, she let the service manager know her concerns about the check engine light and other problems. The service department put the car up to check the problem and found there were too many problems to fix. Here is the kicker: My wife heard that service worker come in and say, "Ha! I thought we got rid of that X3 and now it's back!" After this, she heard whispering. Needless to say, the deal was off the table, after we had been there all day, and we got our old car back. They offered to put us in another car that was about $8,000 with 123,000 miles and also were "sorry." While the employees at this dealership were friendly throughout the day, they gave a good example of the stereotypical car-salesman...they will do anything to make a sale. These folks are not honest! You can trust them with your life, but be sure to inspect anything they sell you that is used. I will say that I believe the sales people are put in a bad position because I don't think they know all the information the managers know. As leaders of this business, they know more than they let on. I trusted these people with my wife and my two year old son's lives! They put us in a vehicle that obviously had mechanical issues to get it off of their lot. Be careful. More

Always check that final price! We came in and we're treated very nicely. Found a beautiful jeep that we just had to have. Had a beautiful car to trade in. Here's where the fun star We came in and we're treated very nicely. Found a beautiful jeep that we just had to have. Had a beautiful car to trade in. Here's where the fun starts, sticker price was wrong on the jeep...but was told "I could have it for that price." Then we run number and figures. They LOW BALL me for my trade, which I told them was unacceptable..they give me a little more for my trade...but at the same time...upped the price of the jeep...I wasn't paying attention..yes I'm at fault for that..but once I caught it...it got heated. I was then told I didn't know what I was talking about...and that they couldn't just give away the life kit and tires on said jeep. I said, you were doing that until i requested more for my trade...so BE careful. Watch the prices. They come in with numbers and pay attention. Hope you catch it like we did. Because I was told I didn't get it. I told them I did. You added what i wanted to see on my trade to suffice me, but then just added more money to the jeep..and in then he end..still walked away pocketing 1800.00. Kind of crooked. Will NEVER go back. More

10 Star Service Purchased a new 2015 Dodge Challenger SXT Plus. Initial inquiry was made through the Internet and I received a timely response from the Dealership. Purchased a new 2015 Dodge Challenger SXT Plus. Initial inquiry was made through the Internet and I received a timely response from the Dealership. Jeremy Coleman was the salesperson. He did an excellent job of answering my questions and facilitating the sale. All of the folks at Warner Robins CJD were very nice and courteous. I would definitely go back. Jim. More