Five Star Chrysler Dodge Jeep Ram Warner Robins

Five star dodge is the best hands down . Very attentive to customer needs and Marcus is the best sales representative! Would highly recommend to others to customer needs and Marcus is the best sales representative! Would highly recommend to others More

Great experience will recommend others to purchase vehicles from here sale rep was very informative and had outstanding customer service, couldn’t have asked for a better experience. vehicles from here sale rep was very informative and had outstanding customer service, couldn’t have asked for a better experience. More

Expensive, but service & work so far has been Excellent Brandon Mullis, Service advisor, handled all related to our needs very professionally. Repair work was accomplished timely. Will consider for future r Brandon Mullis, Service advisor, handled all related to our needs very professionally. Repair work was accomplished timely. Will consider for future repairs when required. Work just completed will be graded as time goes forward and use of vehicle is engaged. More

Great service manager We highly recommend Nikki McKinney at Five star Chrysler, Warner Robins Georgia. She takes great care of her service customers! We have even received We highly recommend Nikki McKinney at Five star Chrysler, Warner Robins Georgia. She takes great care of her service customers! We have even received a service update from her on her day off! More

Great service Zack, in the service department was very helpful, very informative, and very professional. We will definitely refer others to him for any of their se Zack, in the service department was very helpful, very informative, and very professional. We will definitely refer others to him for any of their service needs More

Great salesman Carlos Nelson Mr. Carlos Nelson made my buying experience pleasant. He was very respectful and helpful to my needs. I could tell he was paying attention when I spok Mr. Carlos Nelson made my buying experience pleasant. He was very respectful and helpful to my needs. I could tell he was paying attention when I spoke and listened to every word. I am very satisfied. More

Disappointed, horrible customer service While traveling from out of town at the end of February we had problems with my 2011 Jeep Grand Cherokee not starting. Had it towed to Five Star. The While traveling from out of town at the end of February we had problems with my 2011 Jeep Grand Cherokee not starting. Had it towed to Five Star. The car started when we left it there, but the service department was going to check it out as the problem had occurred sporadically. The next day they called and told us that they were replacing the WIN module. My husband asked if they were certain that this was the problem, and asked if they had checked the starter. Joey, the service manager, assured him that it was. My husband asked a total of four times - are you sure this is the problem and Joey said yes. We picked up the car, paying $1100 for the work. Because of the manager's reassurance, we continued on to Alabama to visit family. We get up the following morning (Friday) and the car did NOT start again. Once again, we have the car towed - this time to Benchmark Jeep in Birmingham, AL. Benchmark went above and beyond to diagnose the problem, the mechanic even came in on his day off, Saturday, to trouble shoot. They replaced the starter and the TIPM module. The service manager called Joey and explained what they did. He also told him that we would be contacting him about a discount or some refund (at least for the additional tow) as they obviously misdiagnosed the problem. We paid Benchmark $1800, which the manager discounted because of our experience. My husband called Joey and asked that they do something to reimburse us at least a portion of the cost. Over the next week Joey kept promising and failing to call back. He also refused to provide information for my husband to contact his manager. Because of the misdiagnosis, we got home three days late, and spent an extra $1200 (including the second tow). I would never recommend FIve Star to anyone. Your service manager's customer service is horrible. More

Good overall experience! I was in need of a car for mysel and one for my daughter as well. Jimmie Johnson worked with me to find two vehicles that fit both of our needs. It to I was in need of a car for mysel and one for my daughter as well. Jimmie Johnson worked with me to find two vehicles that fit both of our needs. It took a little time but everything worked out. Bought a GMC Terrain for myself and a Jeep Compass for her :) More