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Five Star Chrysler Dodge Jeep Ram Warner Robins

Warner Robins, GA

4.0
652 Reviews

2817 Watson Blvd

Warner Robins, GA

31093

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Showing 652 reviews

May 16, 2020

Great service. My salesman was very nice and helpful. Quick purchase. I drive 2 hours to this dealership and it was well worth the drive. Thank you very much. More

by lwraulerson
Recommend Dealer
Yes
Employees Worked With
Darryl Burnley Jr
May 17, 2020 -

Five Star Chrysler Dodge Jeep Ram Warner Robins responded

Thanks for making the drive out. Congratulations on your purchase! We hope you like it. Please feel free to reach out if we can help with anything else. Our team is happy to help.

May 14, 2020

I don't think anyone enjoys needing service done but they have always made it relatively painless for me. The staff has improved the past couple years and I have had good experiences since. More

by rickysolomon
Recommend Dealer
Yes
Employees Worked With
Phillip
May 15, 2020 -

Five Star Chrysler Dodge Jeep Ram Warner Robins responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

May 13, 2020

I didn’t know if I was in the right spot or not. A lady asked if she could help me. I do not remember her name , but she was courteous And very knowledgeable about helping me resolve my problem. She aske More

by Sumo4240
Recommend Dealer
Yes
Employees Worked With
Thomas Garner
May 14, 2020 -

Five Star Chrysler Dodge Jeep Ram Warner Robins responded

Thank you for the amazing review! We are happy to know that you enjoyed our services and accommodations. Let us know if there is anything else we can help you with. We look forward to working with you again!

May 08, 2020

Service is always good-staff is knowledgeable, skilled. None of the people with whom I came in contact were wearing masks or name tags. Disturbing, especially about masks. More

by dano110
Recommend Dealer
Yes
Employees Worked With
Nikki ( don’t know last name) No name tags on others so can’t give a name of any of the men who helped
May 09, 2020 -

Five Star Chrysler Dodge Jeep Ram Warner Robins responded

Thank you for taking the time to share your service experience with Nikki! We appreciate your feedback and will be sure to pass this along to our team.

May 08, 2020

I would give you all average rating. My vehicle repairs came to $1800+ and I only received a $20 discount. I was not offered a loaner vehicle or called about updates to repairs (vehicle took 2 and 1/2 days More

by mr_seven7two
Recommend Dealer
No
Employees Worked With
I did not see name listed
May 09, 2020 -

Five Star Chrysler Dodge Jeep Ram Warner Robins responded

Hello, I am concerned to learn about your overall disappointment regarding your service experience. Please feel free to reach out to me directly so that we can address your concerns. I look forward to connecting with you. Best, Brandon Hardison General Manager bhardison@fivestaronline.net

May 09, 2020 -

mr_seven7two responded

Good Evening, I was disappointed based on my experience with other Dodge dealerships. I’m a military member so I have had my vehicle serviced in multiple states. In Oklahoma and in Louisiana, for car service over $500, the dealership would often throw in a free oil change, new mats or something of that nature. They would also call me to inform me if the vehicle would be staying longer. I received none of the above. My wife has a Nissan Pathfinder., so I take her car to the Nissan dealership and the customer service is far superior to the Five Star in Warner Robins. I’m not asking for a handout, but I asked the technician due to the bill would it be possible to get a free oil change pass and he said no it’s not possible. That is a lie, he knows it, I know it, and you know it. Also as the customer why should I have to call back, only to find out that a certain part hadn’t came in, and it will arrive the next day?! The servicing technician should be calling me.

May 05, 2020

I brought my 2020 Ram Limited in to have two recalls addressed . Brandon was my service advisor and he provided superior service ! He should be tracked for increased responsibility and promotion at the More

by lc
Recommend Dealer
Yes
Employees Worked With
Brandon : Service Advisor 6-Stars !
May 06, 2020 -

Five Star Chrysler Dodge Jeep Ram Warner Robins responded

Thank you so much for taking the time to share your thoughts about the recall services provided as well as working with Brandon. He will be so elated to know of your stellar feedback. Please feel free to reach out if we can help with anything else. Our team is happy to help!

April 27, 2020

Everyone I dealt with was friendly and helped me through the whole buying process. Great people and great service. Glad I bought from this dealer. More

by Alejandro
Recommend Dealer
Yes
Employees Worked With
Allen Slentz, Bob King
April 26, 2020

Brandon and N’Tianu gave great customer service, they had me in and out quicker than I thought! I’d recommend them for your car needs. More

by cgrace37
Recommend Dealer
Yes
Employees Worked With
Brandon Mullis, N’Tianu Hodges
April 26, 2020

great team My service was quick and the work they did great team My service was quick and the work they did was excellent Brandon Mullis was a great help and keep his word the whole way great altitude More

by sofreshdorsey
Recommend Dealer
Yes
Employees Worked With
Service Advisor(Brandon Mullis)
April 23, 2020

Bob King was not a pushy sales person. He was patient and allowed me to test drive several vehicles until I found the jeep that I wanted. More

by Jackie M.
Recommend Dealer
Yes
Employees Worked With
Allie I think her name was, Bob King
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