Five Star Chrysler Dodge Jeep Ram Warner Robins

Arrived at dealer and service writer was eating and actually opened her mouth and showed me her food. They took truck and it was done in a decent amount of time. Had oil changed and tire rotation. Got actually opened her mouth and showed me her food. They took truck and it was done in a decent amount of time. Had oil changed and tire rotation. Got truck back and drove home and tire pressure light came on. Had no lights before work was done. Checked pressure and front was in mid 60 added air. Looked under truck and there was oil all over the front axle and suspension parts. This truck only has 10,000 miles on it. Also greasy finger prints on hood and grill. Seems like a dealer of your size would take better care of a customers vehicle. Called into dealer on Monday and spoke to Tee and asked if I could bring truck back in for them to fix. At this time I have already addressed the problem and fixed myself. she Then called back and said service manager would be calling. Have not hear from. Probably will not be returning to the Warner Robins location. More

Let me preface this by saying I was told not to go to Five Star Chrysler by a few people so I take some of the blame. Five Star sold me a "new" 2018 Ram 1500 with 4000+ miles. It was the shop truck so Five Star Chrysler by a few people so I take some of the blame. Five Star sold me a "new" 2018 Ram 1500 with 4000+ miles. It was the shop truck so they never registered it. I was told that the 4K+ miles would be added to my warranty to extend it to just over 40K. My windshield motor went bad and needed to be replaced. I took it in and was told it wasn't under warranty. I explained that there was an extension to my warranty and that it would be under warranty. The service person said it shows I was the original owner and the mileage showed 11 miles when I bought it. I checked my contract and sure enough, they put 11 miles instead of the 4k that was on the truck...stupid me for thinking they were honest. After having a heated discussion, I told them to go ahead. I was told (even though I had an 8:30 appt) we probably won't get to it today, maybe tomorrow. Why tell me to bring it in at 8:30 if you weren't going to do it today. I called the next day to find out the progress and was told the truck was just diagnosed and needed a new wiper motor. The quoted price was $815. WHAT!!!! I checked online and found it should cost under $350. I said not thanks and went to pick up my truck and was charged $225 for diagnostic check. I got the wiper motor myself for $56 and changed it myself in less than 2 hours. This place is dishonest and rude. Take you business elsewhere, it certainly can't be worse. Now my friends have the pleasure of saying " I told you so"...live and learn. More

Great service i was very pleased with my day here at the dealership and i finally got the car i always wanted . Thank you very much dealership and i finally got the car i always wanted . Thank you very much More

Sunny was a huge help in getting me into my first vehicle, me and my family have always loved Nissan, and when we saw the frontier we knew it was the right one. Thanks for helping me get my first tru vehicle, me and my family have always loved Nissan, and when we saw the frontier we knew it was the right one. Thanks for helping me get my first truck :) More

I bought my car from here in 2015. I’ve brought my car many times for service from oil changes to more severe service. Brandon mullis has always waited on me and he’s always professional and nice. This ti many times for service from oil changes to more severe service. Brandon mullis has always waited on me and he’s always professional and nice. This time it was pretty expensive but hope it fixes everything for a while. More

Fine experience. Service staff was kind and knowledgeable. Waiting area, rest room and lot in general were clean and serviceable. Fairly nice service experience that day. knowledgeable. Waiting area, rest room and lot in general were clean and serviceable. Fairly nice service experience that day. More

My experience with Five Star CDJRF was a very pleasant experience. The staff was polite and professional. If a customer was standing around, a sales person was always there to make sure that you were ta experience. The staff was polite and professional. If a customer was standing around, a sales person was always there to make sure that you were taken care of. Don Johnson is an awesome salesman. More

Prompt service Drop off service aPlusQuick in and Prompt service Drop off service a Plus Quick in and out Called if there was an issue, called and texted when complete Highly recommend Love o Prompt service Drop off service a Plus Quick in and out Called if there was an issue, called and texted when complete Highly recommend Love our Durango More

Great experience, Marcus went the extra mile to ensure that I got the 2 car deal I was looking for and he fought hard to get me the price I wanted. We discussed options/pricing via text well after he went that I got the 2 car deal I was looking for and he fought hard to get me the price I wanted. We discussed options/pricing via text well after he went home for the day and again before he went to work the next morning. He definitely cares about his customers and made my car buying experience enjoyable. More

My experience with the team at this dealership, from my initial online contact, to the day I drove off the lot was very pleasant! My salesman Darryl Burnley, has a good personality, and was always helpful initial online contact, to the day I drove off the lot was very pleasant! My salesman Darryl Burnley, has a good personality, and was always helpful with any questions I put forth to him. More