Five Star Chrysler Dodge Jeep Ram Warner Robins

I bought an "as is" Jeep from this dealership and, yes, I am very aware what that entails; however, no one said a word about the latent defects. In this case, makes the car undrivable. "As is" is more of a am very aware what that entails; however, no one said a word about the latent defects. In this case, makes the car undrivable. "As is" is more of a physical defect, which is understandable. There was nothing said about this jeeps' thermostat being taken out, so during the test drive the gage didn't move, I didnt think about that. I bought the vehicle and drove it to work for 3 days and it started running hot. Immediately I had it inspected and after 3 mechanics and hundreds of dollars it had been determined to be a head gasket; which as you know is thousands of dollars. I wanted to WARN anyone buying a used vehicle from here to do the research go to a trusted mechanic have your own inspection done because this place obviously will not fix major issues leaving you with a broke down car and a large car payment. I do not know how not only the dealership owner nor the sales associate that sold the "as is" jeep, because he made sure to let me know that they would not fix any of the physical defects but did not feel obligated to say anything about the thermostat, or even the service department letting the car sit on the lot with that type of defect. What if it was one of their daughters or wife that bought this vehicle. I have a stricked budget, being a mom of 5. I dont have $4,000.00 sitting around to fork out on a car if I did I would have fixed the one I had. Now here i am having no vehicle, a big car payment and no way to save a down payment to buy another. My credit is just now back good and so I dont want to turn it in and it affect my credit. I am just disappointed with the dishonesty this dealership has!! Its sad at what this country has become. Everyone is out for money and doesnt care who is effects! HAVE THE VEHICLE INSPECTED BEFORE YOU BUY FROM HERE!!!!!!!!!!!!!!!!! (SIDE NOTE: They missed a sale on a new 2025 dodge truck my Dad bought, hate that for this dealership) More

Do not plan to go here to buy a vehicle. They are very dishonest. They lied to me to get me to purchase a vehicle that has body damage. Four different people have lied to me about the sam They are very dishonest. They lied to me to get me to purchase a vehicle that has body damage. Four different people have lied to me about the same negotiation that I made with the sales manager. I believe in God and I know that the way that they treat people will come back to them. I do not see how they still in business. They have quite a rap sheet with the better business bureau. More

There lies. Said they had a vehicle there on there lot right upto 30 minutes before I got there. Even sent me a price reduction. Got there. Vehicle not there. Th Said they had a vehicle there on there lot right upto 30 minutes before I got there. Even sent me a price reduction. Got there. Vehicle not there. Then they tried to place me in a vehicle . Didn't listened to any thing I said about vehicle I was looking fir, budget I was trying to stay in. Waisted my time. Won't ever shop there again. More

Brought my daughters Jeep in for service as the check engine light was on. The Service Advisor calls me to tell me that the issue was that the previous service was wrong and some hoses were disconnected. engine light was on. The Service Advisor calls me to tell me that the issue was that the previous service was wrong and some hoses were disconnected. When asked where I got the service done I explained that it was done by them. The Service advisor said "Oh that's not good". When I picked up the Jeep, the dealership charged me to fix their mistake. When I complained about it I was told that I was responsible for the payment. I paid the bill and went and asked to speak with the General Manager. I was told he was out and a General Sales Manager explained that he would talk with the Service Manager in the morning and give me a call. I have yet to receive a call from the Manager. This is the second time I have had issues with this service department. The Communication from the Service Department is horrible. More

Have bought several vehicles from Five Star over the years and most recently two weeks ago. Marcus and sales Department were awesome to work with on finding the exact truck that I wanted. Their patienc years and most recently two weeks ago. Marcus and sales Department were awesome to work with on finding the exact truck that I wanted. Their patience was second to none as I am very particular about my trucks, they worked with me until we found exactly what I wanted and worked with me to fit in my budget! Recommend to all sincerely Coby More

This place is the worst on service. Took our car 2 months and was suppose to be a 2 week job. 2 months later my car is in same spot and griffin lying to us everyday that our car would Took our car 2 months and was suppose to be a 2 week job. 2 months later my car is in same spot and griffin lying to us everyday that our car would be ready the next day. Horrible management not to check behind their advisors. Now I'm her free to get my money back and nobody know nothing...I need someone from upper management to give me a call. ASAP. I have still been paying car notes and insurance still being paid and nobody care at all ..BAD BUSINESS More

I inquired about a vehicle and asked for more pics of it. Only 1 photo was posted. I was told it was just traded in and being cleaned up. I was promised some pics when they finished. 2 days went by and no pi Only 1 photo was posted. I was told it was just traded in and being cleaned up. I was promised some pics when they finished. 2 days went by and no pics. So I asked about it and was told it was sold last night.. Now I am being bombarded by emails from them trying to sell me another vehicle. More

My whole experience at Five Star was Awesome. One of my best car buying experiences. .Marcus was great and professional. One of my best car buying experiences. .Marcus was great and professional. More

Excellent service and Carlos Nelson is one of the best sells men I recently purchased my 3rd car threw him,I highly recommend him as your sells man. sells men I recently purchased my 3rd car threw him,I highly recommend him as your sells man. More

I had a great experience, working with Marcus. He was able to locate the truck I wanted and had it delivered. He was able to locate the truck I wanted and had it delivered. More