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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
500 Reviews

500 Reviews of Five Star Chevrolet - Service Center

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July 26, 2023

I’ve used SP Ford for over 35 years, so when I bought a Chevrolet Truck I thought SP Chevrolet would be just as good. I wasn’t surprised at the professionalism, prompt response when dealing with Brian. I’m More

by brown mule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Five Star Chevrolet responded

Hello and thank you for being a valued Five Star Chevrolet customer. We truly appreciate your business and the opportunity to serve you. We look forward to hearing from you again at 972-389-6700 and providing you with the same excellent service on your next visit. Safe travels, Chris Selbach, Service Director

July 22, 2023

This was my 2nd time in for routine scheduled service and the experience was once again well above expectations. Amanda, is an excellent ambassador for the brand, she has consistently gone above and beyond.. More

by STEVE07121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2023 -

Five Star Chevrolet responded

Hello STEVE07121, Thank you for returning to Five Star Chevrolet for your vehicle's care. Your recommendations have been truly appreciated and we look forward to hearing from you again at 972-389-6700. We are here to address all of your vehicle concerns. Thanks again, Chris Selbach, Service Director

July 14, 2023

I had an appointment to get my car service. Brian Withem greeted me with a smile. He was very detail when going over the service that I would be receive today. If I could describe my experi More

by Erica Hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Five Star Chevrolet responded

Hello Erica, On behalf of Brian and the entire Five Star Chevrolet service team, thank you for your awesome feedback. Delivering exceptional service and ensuring customer satisfaction are our top priorities. Call on us again at 972-389-6700. We want to keep you knowledgeable about your vehicle. Thanks again, Chris Selbach, Service Director

July 13, 2023

Amanda in service was amazing. She was nice and kept me up to date on service. More

by joyadellem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Five Star Chevrolet responded

Hello joyadellem, We appreciate you at Five Star Chevrolet. Thank you for choosing our service center and don't hesitate to reach Amanda and our techs at 972-389-6700 at any time. We want you to fully enjoy your vehicle. Safe travels, Chris Selbach, Service Director

July 06, 2023

Bryce was amazing! Communicated effectively and it was completed and washed very quickly! I applaud the whole team on making this a great visit! More

by Jdp1890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Five Star Chevrolet responded

Hello Jpg1890, How wonderful to see so many of the Five Star Chevrolet staff on your list for recognition. We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. It's customers like you who make our job truly rewarding. It will be great to hear from you in the future at 972-389-6700. Best Regards, Chris Selbach, Service Director

June 30, 2023

The dealer texts with updates was very helpful. The issues were explained clearly to me and I greatly appreciate the work with an external warranty More

by Tbone
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Angel Agosoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2023 -

Five Star Chevrolet responded

Hello Tbone, Thanks for endorsing our communications and services at Five Star Chevrolet. We hope we can be of help in the future. Be sure to call us at 972-389-6700 when you need our advice. Best Regards, Chris Selbach, Service Director

June 26, 2023

I drive 85 miles to this dealership for purchases or service. Your employees are very kind and efficient. I’m always treated with respect. It’s always awesome to see happy and energetic people when they More

by bethcollingsworth
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My mechanic. I can’t remember his name.
Jun 27, 2023 -

Five Star Chevrolet responded

Hello Beth, We take great pride in delivering exceptional customer service and ensuring that each Five Star Chevrolet customer has a positive experience at our dealership. If you have any further questions or require any assistance in the future, please don't hesitate to reach out to 972-389-6700. We want you safe and knowledgeable about your vehicle. Thank you, Chris Selbach, Service Director

June 23, 2023

The Five Star Chevrolet team has worked very, very hard to earn my business and I am not easy to please! More

by Nomi
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Cassels, Mark-Antony Mosley
Jun 24, 2023 -

Five Star Chevrolet responded

Thank you, Nomi, for giving us the chance to help with your vehicle's care. We appreciate you and your business. Call on us at 972-389-6700 whenever you need our advice. Enjoy your travels! Best Regards, Chris Selbach, Service Director

June 22, 2023

Brian in service was fantastic along with Rosa and Amanda in customer scheduling. The car was completed faster than expected and of course Lloyd Facen was a wonderful conduit to getting things done and keepi More

by e2ortiz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Five Star Chevrolet responded

Hello e2ortiz, Customer satisfaction is a priority at Five Star Chevrolet. Thank you for recognizing our sales and service staff in your feedback. We truly want you to enjoy your vehicle. Please stay in touch at 972-389-6700. Sincerely, Alan Brown, General Manager

June 21, 2023

Great as always. Jessy was attentive and kept me updated. It was done in a timely manner and everyone around was friendly. Awesome environment, snacks and can't compl More

by Jomaruba20
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Five Star Chevrolet responded

Hello Jomaruba20, Thank you for choosing Five Star Chevrolet. Should you have any further questions or require any assistance, please do not hesitate to reach out to us at 972-389-6700. We are here to help and will gladly go the extra mile to ensure your satisfaction. Safe Travels, Chris Selbach, Service Director

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