Five Star Chevrolet - Service Center

Progessional Length of time for repair started as 5 hours and lasted 3 days ! Service dept ask me if I wanted my car detailed , wasn't very please with the half Length of time for repair started as 5 hours and lasted 3 days ! Service dept ask me if I wanted my car detailed , wasn't very please with the half job but overall great experience with customer service More

Always great customer service Needed a quick inspection for this confusing change to one sticker for inspection and registration. I was told to come right in and ask for Tom. When Needed a quick inspection for this confusing change to one sticker for inspection and registration. I was told to come right in and ask for Tom. When I got there, Tom took care of me and they washed my car and put nitrogen in the tires. I am very pleased with the courteous and exceptional service. So happy I bought my car there More

Well taken care of Made an impromptu call for oil and filter change and was accommodated immediately. Everyone there was cheerful, helpful and attentive. I look forward Made an impromptu call for oil and filter change and was accommodated immediately. Everyone there was cheerful, helpful and attentive. I look forward to having my car serviced there in the future. More

Service Craig was good and made sure I understand everything that was done. Everything went well. Had to take it in for a second time for my check engine ligh Craig was good and made sure I understand everything that was done. Everything went well. Had to take it in for a second time for my check engine light and Craig took care of it. More

GREAT service! The customer service at Five Start was wonderful! Everyone was very friendly and helpful. I will definitely be returning to this dealership! My kids a The customer service at Five Start was wonderful! Everyone was very friendly and helpful. I will definitely be returning to this dealership! My kids also loved the free snacks! More

Outstanding Service Department I'm very pleased with the level of customer service I received at Five Star Chevrolet. When it came time to take care of the ignition recall on my Sa I'm very pleased with the level of customer service I received at Five Star Chevrolet. When it came time to take care of the ignition recall on my Saturn, I obviously could not take it to the Saturn dealership I bought it from, because they no longer exist. I chose Five Star Chevrolet mainly due to the location, but I would definitely go back based on their excellent Customer service. Kevin gave me a ride home, since their regular driver was on vacation, and the time estimate for completion was spot on. They explained exactly what they were replacing and why in terms I could understand. More

Great place to buy and service your vehicle I love the fact that Craig knows me by name and takes very good care of me and my Camaro SS! Also my sales guy, Kane always takes the time to come by I love the fact that Craig knows me by name and takes very good care of me and my Camaro SS! Also my sales guy, Kane always takes the time to come by and chat! I love the change in the customer area, good changes and a friendly atmosphere. More

Awesome Service, Friendly Staff From the first person I spoke with regarding recalls on my 2014 Impala to the service technician handling my car, the service was top rate. I have alr From the first person I spoke with regarding recalls on my 2014 Impala to the service technician handling my car, the service was top rate. I have already referred my co-workers and friends to take their vehicles there for not only problems but routine services. Very friendly and helpful staff! Great experience! More

I am very pleased with the service I received on my last visit. I came in because I had heard about the ignition recall on the local news. I called and spoke with service consultant Tom who set me up with visit. I came in because I had heard about the ignition recall on the local news. I called and spoke with service consultant Tom who set me up with an appointment on my next day off. When I arrived at the dealership I was greeted by Tom who immediately looked up my car in his computer and explained that my particular Cobalt was not part of that recall and that I had no worries about my ignition failing. He did however find a recall/service bulletin notice regarding a fuel leakage problem and asked me if I had noticed any problem. I told him that I could sometimes smell gasoline but had not noticed and leakage but that I park in public parking lots not in a garage so I probably wouldn’t notice a leak. He suggested that I go ahead and have the problem fixed and I agreed since I was already there. The work was done in a timely manner and I haven’t noticed and gasoline smells since. Overall I am VERY pleased with the way I was treated and with the service that my Cobalt received. I will continue to bring my Cobalt to Van any time service/repairs are needed. More