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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
552 Reviews

552 Reviews of Five Star Chevrolet - Service Center

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May 25, 2017

Speedy Service The wait time for service to be performed was as estimated. The service dept. staff were friendly from point of contact to completion of service. Fri More

by PJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick White
May 26, 2017 -

Five Star Chevrolet responded

Thanks for your feedback. You are a valued customer to us at Five Star Star Chevrolet. Please call on us anytime regarding any car care needs or concerns you may have. Thank you, Kevin Wildman, GM, 972-389-6700.

May 04, 2017

Fast service I waited while my car was inspected for my state inspection sticker. While I couldn't make an appointment I only had to wait for less than an hour. More

by jaxmdj17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the name
May 04, 2017 -

Five Star Chevrolet responded

Thank you for coming by our Service Center for your car's inspection, jaxmdj17. We look forward to your next visit and please let us know if we can answer any questions about the maintenance of your vehicle. Thanks again, Fonzy 972-389-6700.

May 02, 2017

It was satisfactory. You provided the service I needed in a very timely manner. I thank you service department. Looking forward to the next time I needed something done. More

by no
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
May 02, 2017 -

Five Star Chevrolet responded

We appreciate your 5 star rating for our Service Department. Thank you for the feedback and let us know if we can be of further assistance. Regards, Fonzy Pelayo, 972-389-6700.

April 29, 2017

Great! The service was great! Mr. Smith took care of everything that needed to be serviced during the visit in a more than reasonable amount of time. More

by Abba1736
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
May 02, 2017 -

Five Star Chevrolet responded

Thank you for choosing our Service Center for the maintenance on your vehicle, Abba1736. We value your feedback and look forward to your next visit. Thanks again, Fonzy Pelayo. 972-389-6700.

April 25, 2017

Love dealing with Five Star Chevrolet I purchase my cars and have the serviced at Five Star Chevrolet. Service is exceptional! My service advisors are always so friendly and knowledgeabl More

by PJY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the name.
May 02, 2017 -

Five Star Chevrolet responded

Thank you for sharing your service experience at Five Star Chevrolet. We are so lucky to have you as our customer. Thank you, Fonzy Pelayo. 972-389-6700.

April 14, 2017

Great Dealership I came in to get My Malibu serviced and while I was waiting I looked at New Cars with Salesman Michael Leatherwood. This a Great Dealership. More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Apr 17, 2017 -

Five Star Chevrolet responded

Thanks for your feedback Jane. We are delighted that you bring your car care business to us at 5 Star Chevrolet. You are a valued customer to us. Please call on us anytime regarding your car needs. Thank you, Kevin Wildman, GM 972-389-6700.

January 14, 2017

Serviced Car Edited: I had an issue, and Shelly the main Service Rep called me and was very kind and understanding, and got my issue sorted out in a professional m More

by JakesterT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley French, Tom Smith
December 18, 2016

service was good handle in a timely clean waiting area .everyone was very nice kind very professional. didn't make the experience awkward, was welcomed when first arrive and process did More

by don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2016

Great Service I had a great experience at this dealership today. Tom Smith reset my oil life meter without my car having to go into the garage. Their employees ar More

by FettsVette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley French, Tom Smith
November 05, 2016

very good service was good handle in a timely mannervery clean waiting area .everyone was very nice kind very professional.will continue to use this dealer ship More

by pretty10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Guerra
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