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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
535 Reviews

535 Reviews of Five Star Chevrolet - Service Center

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March 02, 2024

Bryce is the best, for my last two appointments he was so helpful and kind. I really appreciate him, even explain an equipment/piece and educated me and my son on it. He is awesome. More

by Keitriciawashington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRYCE CASSELS
Mar 03, 2024 -

Five Star Chevrolet responded

Keitricia, Your feedback is an essential part of our continuous efforts to enhance the overall customer experience. Thank you for choosing Five Star Chevrolet, and we look forward to serving you again in the future. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to Bryce at 972-389-6700. Best regards, Chris Selbach, Service Director

February 29, 2024

Dropping the car off and picking was easy. Brian was great to work with. He kept us updated as to what they were doing with the vehicle. More

by kathy.h.mccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Five Star Chevrolet responded

Kathy, We do our best to make vehicle care easy at Five Star Chevrolet. Thank you for your feedback and please stay in touch at 972-389-6700. Let us know when you need our vehicle knowledge. Safe travels! Take care, Chris Selbach, Service Director

February 23, 2024

Si quieres algo bien recomiendo que vallas a Five Star Chevrolet, Te ban atender muy bien. More

by c_rivera1@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Feb 24, 2024 -

Five Star Chevrolet responded

Gracias por recomendar Five Star Chevrolet. Comuníquese con el 972-389-6700 si tiene preguntas sobre su vehículo en cualquier momento. Queremos que estés seguro durante tus viajes. Saludos cordiales, Chris Selbach, director de servicio

February 19, 2024

As always 100%! Thanks and keep up the great work! Y’all always make me feel welcome. More

by carguy21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Five Star Chevrolet responded

Carguy21, Thank you for your commitment to Five Star Chevrolet! Our service team is dedicated to keeping you knowledgeable about your vehicle. Reach out to 972-389-6700 with technical questions any time. Best regards, Chris Selbach, Service Director

February 18, 2024

Excelente trabajo rápido y con buena calidad y sobretodo excelente personal muy satisfecha con el servicio lo recomiendo More

by Ma de Lourdes Peralta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Five Star Chevrolet responded

Gracias por elegir Five Star Chevrolet para el cuidado de su vehículo. Esperamos tener noticias suyas nuevamente al 972-389-6700. Háganos saber cuando necesite nuestro asesoramiento automotriz. Saludos cordiales, Chris Selbach, director de servicio

February 16, 2024

Amanda and her team provide excellent service. They take the time to discuss services without any pressure. More

by patriciaallison93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Five Star Chevrolet responded

Thank you, Patricia, for taking the time to recognize Amanda and the Five Star Chevrolet service team. If you ever need anything in the future, please don't hesitate to reach out to us at 972-389-6700. We are here to address all of your automotive concerns. Take care, Chris Selbach, Service Director

February 09, 2024

thank you to customer service bryce for going the extra mile making sure my car is fixed and CLEAN ! doesn’t get any better than that ,he has passion behind the gm brand and overall great service More

by cristianfcb171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce, Cassels
Feb 10, 2024 -

Five Star Chevrolet responded

Cristianfcb171, Thank you for recognizing Bryce and Five Star Chevrolet! Helping you enjoy your car is important. Reach out anytime to 972-389-6700. We are readily available to answer your questions. Best regards, Chris Selbach, Service Director

February 07, 2024

Amanda is service was great. Overall I had a wonderful experience. I would definitely recommend. More

by clayftb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Five Star Chevrolet responded

Thank you, clayftb1, for taking the time to review your visit to Five Star Chevrolet. Amanda is focused on customer experience and when you need vehicle care in the future, don't hesitate to call 972-389-6700. Our service team is readily available for you. Best regards, Chris Selbach, Service Director

February 07, 2024

Love this dealership. Service is amazing and they always send a video of the service. Waiting room is clean and comfortable. More

by sheri.lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Five Star Chevrolet responded

Sheri, Thank you for your loyalty to Five Star Chevrolet. We value the chance to help you care for your vehicle. Between visits, call us at 972-389-6700 if you need our advice. Safe travels, Chris Selbach, Service Director

February 07, 2024

My service advisor, Brian the best advisors I've ever had from any chevy dealership I've ever visited. More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Five Star Chevrolet responded

Thank you, Justin, for taking the time to rate your Five Star Chevrolet service experience. Brian remains available at 972-389-6700. Don't hesitate to reach out with questions. Best regards, Chris Selbach, Service Director

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