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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
525 Reviews

525 Reviews of Five Star Chevrolet - Service Center

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February 18, 2018

Great service for maintenance The service has been great from the start of the purchase of the vehicle. I can always count on Five Star to call or notify me with the service remin More

by Varrick Glass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
Feb 19, 2018 -

Five Star Chevrolet responded

Varrick, thank you for recognizing our customer service efforts. A healthy car is a happy car and of course we want your Chevy to live a long life. We appreciate your loyalty to Five Star Chevrolet in Carrollton. Thank you, Jeff Marchbanks, Service Manager. 972-389-6700

February 14, 2018

Best customer service AFTER the sale! Everyone was so nice, the waiting area was spacious and clean. Much better than Stonebriar Chevy. I drove out of my way to come here after I moved to More

by Joy_win1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Feb 15, 2018 -

Five Star Chevrolet responded

Joy_win1, we were happy to assist during your service visit and look forward to helping you with future maintenance. Thank you for giving Five Star Chevrolet the opportunity to be your automotive dealer. Much appreciation, Jeff Marchbanks, Service Manager. 972-389-6700

January 31, 2018

good work guys This dealership has great people and great service! they go the extra mile--even took the time to clean my chrome wheels on my ZO6!! More

by buckeyedan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeff
Feb 01, 2018 -

Five Star Chevrolet responded

buckeyedan, we appreciate your choosing our Service Center for the care of your Corvette ZO6. Such a special car deserves special care. Thank you for being our customer, Fonzy Pelayo, Sales Manager. 972-389-6700.

January 24, 2018

Great service I went in without an appointment for a required oil change and tire rotation. They hooked me right up and me out of there in about an hour. They were More

by k9master69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I had several people help and I am sorry I cant recall their names.
Jan 24, 2018 -

Five Star Chevrolet responded

Thanks for stopping by our new location, k9master69. We are happy to have you in for your automotive needs any time. Hope to see you again, Steve Fly, GM 972-389-6700

January 12, 2018

corvette state inspection quick and friendly service, I prefer to use a reputable service center to have anything done to my corvette. Always used a dealership to service my ca More

by Vett Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isbel Lopez
Jan 12, 2018 -

Five Star Chevrolet responded

Vett Driver, it is an honor for us to supply the maintenance for your corvette. Thanks for recognizing our Service Center and we look forward to having you back. Take Care, Steve Fly, GM 972-389-6700

January 08, 2018

Great Customer Service in the Service Dept Amanda in the Service Dept is Awesome. She kept me informed and was very friendly. She actually remembered me from my last visit. Thanks! Steve More

by sstarkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Jan 09, 2018 -

Five Star Chevrolet responded

Steve, we love hearing Amanda is taking care of you with ease during your service visits. We are only a phone call away for any additional car care questions at 972-389-6700. Thank you for choosing Five Star Chevrolet, Fonzy Pelayo, Sales Manager.

December 22, 2017

They were Very Helpfull. I like that they are Nearby where I work.So it,s very convenient for All my needs. I can leave my Truck and come back to PICK it UP after Work! More

by el toby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Dec 22, 2017 -

Five Star Chevrolet responded

Thanks for your feedback. We value your time and your truck at Five Star Chevrolet. Please call us anytime with any vehicle care needs you may have. Thank you, Steve Fly, GM, 972-389-6700.

December 19, 2017

Great new facilities and awesome customer service They treat you like part of the family and always make sure you taken care of. This is why I come to them for everything! Already thinking about gett More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hoot Lankford
Dec 20, 2017 -

Five Star Chevrolet responded

it is great to hear our new facility made an impression, David. We would love to get you in the showroom in 2018 to check out the new models. Thanks for your business and we appreciate the great review for Hoot and our service team. Happy Holidays, Steve Fly, GM. 972-389-6700

December 11, 2017

excellent service Tom has all answer to my questions and he advice me what was the best way to keep my truck and excellent conditions thank you see next time. More

by 07redchevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Dec 11, 2017 -

Five Star Chevrolet responded

07redchevy, it is great to hear Tom Smith and our techs have earned your business. We are excited to know we will get to work with you again. Thanks for your great comments and business. Regards, Steve Fly, GM. 972-389-6700

December 09, 2017

Great Service Thanks Tom for the quick efficient service! Pat the porter was helpful on time and personable. I will definitely utilize this dealership in the future More

by Paul Dietzler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Dec 11, 2017 -

Five Star Chevrolet responded

Mr. Dietzler, we love hearing our service team worked efficiently during your appointment. Thanks for recognizing Tom and for your high rating of our service department. We look forward to helping with your maintenance needs. Thank you, Steve Fly, GM. 972-389-6700.

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