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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
570 Reviews

570 Reviews of Five Star Chevrolet - Service Center

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October 29, 2019

I made an appointment for a routine service with 5 Star. They were friendly, professional, kept me informed of the progress of my service and got the job done quickly. The waiting area was spacious and co More

by Ellen
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
Oct 30, 2019 -

Five Star Chevrolet responded

Thank you, Ellen, for choosing the service center at Five Star Chevrolet for your vehicle's care. Your feedback is appreciated and we always welcome your maintenance questions at 972-389-6700. Knowing you are safe and comfortable as you drive is important. Stay in touch! Take Care, Joe Marchbanks, Service Manager

October 26, 2019

Awesome!! Thank you to the mechanics who fixed my car and awesome service Advisor Bee!! Thank you to the drive manager Amanda!! They always do a awesome job!! More

by Rasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ambhuka, Angel, and all the mechanics!!
Oct 28, 2019 -

Five Star Chevrolet responded

Thank you, Rasha! We appreciate you choosing Five Star Chevrolet to service your car. When our service team can help with your future vehicle concerns, do not hesitate to call us at 972-389-6700. Knowing you are comfortable and safe is our goal. Thanks again, Joe Marchbanks, Service Manager

October 24, 2019

Fritchie Bee was extremely caring pleasant. Easy to communicate what I needed. My car was finished in slotted time or before. Bee told me. She was prompt in c More

by Fritchie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Five Star Chevrolet responded

Thank you, Fritchie, for recognizing Bee and her efforts to make your visit to the service center at Five Star Chevrolet a good one. Please stay in touch with us at 972-389-6700. We want to make certain you are comfortable with the maintenance of your vehicle. Take Care, Joe Marchbanks, Service Manager

October 23, 2019

Service Always professional. Easy to schedule service time. Fair price on services. Reliable. Courteous and up front. Vehicle was washed and vacuumed ready More

by BL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lydell Carr, Jeff Mauldin
Oct 23, 2019 -

Five Star Chevrolet responded

Hello BL! It is great to receive your recognition for the service team at Five Star Chevrolet. Whenever you have maintenance questions, Jeff, Lydell, and I are available at 972-389-6700. Keeping your vehicle well cared for is the goal. Thank you, Joe Marchbanks, Service Manager

October 23, 2019

Quick, easy and friendly Everyone was kind and informative above and beyond. Great people and service. Very happy with everything they did. Cleaned my car and topped everythin More

by Jojoncth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorinda Mao
Oct 24, 2019 -

Five Star Chevrolet responded

Hello Jojoncth, The goal at Five Star Chevrolet is to send our customers on their way happy and content with the service they received. Thank you for acknowledging the efforts of our service team. We are available at 972-389-6700 to continue sharing our vehicle care information. Call us anytime you have concerns. We appreciate you, Joe Marchbanks, Service Manager

October 23, 2019

Awesome service every time. Ive purchase two vehicles from this dealership the service is Awesome. Every time I've had to return for any reason I was help beyond belief as far as More

by Bfaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood
Oct 24, 2019 -

Five Star Chevrolet responded

Hello Bfaith! Everyone at Five Star Chevrolet is thankful for your second purchase and your continued business in our service center, too. Customer care is a pillar of our system and we thank you for recognizing our efforts. Anytime we can help between visits, we welcome your calls to 972-389-6700. Thank you very much, Michael Leatherwood, Customer Relations Manager

October 19, 2019

Great service Your sales and service team is awesome!!! Everyone there is very helpful and very nice. I will definitely purchase more vehicles from 5 Star Chevrolet More

by Millie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough, Jeff Mauldin
Oct 21, 2019 -

Five Star Chevrolet responded

Hello Millie, thank you for your loyalty to Five Star Chevrolet. Knowing that you are a satisfied customer most certainly is the goal with our sales and service staff! Reach out to us at 972-389-6700 between visits so that we can continue providing you exceptional customer and vehicle care. Thank you again, Michael Leatherwood, Customer Relations Manager

October 05, 2019

Great Service today for recall update on parts on order for repairs to be done immediately for vehicle safety on the road now I'm happy More

by Trax LT
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2019 -

Five Star Chevrolet responded

Thank you, Trax LT, for taking the time to share your service visit at Five Star Chevrolet! Our goal is to help with the maintenance of your vehicle with efficiency to keep you safely on the road. Call us at 972-389-6700 any time you have vehicle concerns. We appreciate you, Joe Marchbanks, Service Manager

September 29, 2019

Top notch service These guys went out of their way to serve me and it was great. I highly Recommend them and will be going back. They even washed my truck! More

by Finkster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Marchbanks, Johnny Mendoza
Sep 29, 2019 -

Five Star Chevrolet responded

Thank you, Finkster, for choosing Five Star Chevrolet for the service of your truck. We would love to hear from you anytime you have vehicle care concerns at 972-389-6700. Knowing you are having a safe and comfortable driving experience is the priority. Take Care, Joe Marchbanks, Service Manager

September 28, 2019

Buen servicio y rápido buena experiencia acogedora salas de espera hablar con los service advisor Fue genial ellos saben interpretar todo lo que se les estaba expli More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2019 -

Five Star Chevrolet responded

Gracias Angel por elegir Five Star Chevrolet para las reparaciones de tu vehículo. Nuestro objetivo es mantenerlo seguro en las carreteras. Llámenos en cualquier momento al 972-389-6700 cuando tenga inquietudes automotrices. Cuídate, Joe Marchbanks, Gerente de Servicio

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