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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
552 Reviews
Call Service Center (469) 251-7822

552 Reviews of Five Star Chevrolet - Service Center

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October 01, 2024

Advisor and tech were on top of everything. Quick turn around and done right. Highly recommended. More

by thegardnerfltrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Five Star Chevrolet responded

Thegardnerfltrx, We appreciate your business at Five Star Chevrolet and value your feedback. Your positive comments about your service experience are very much valued. Bryce, Jason, and our techs welcome vehicle questions at 972-389-6700. Thank you for sharing. Take care, Chris Selbach, Service Director

September 16, 2024

5Star Chevy has serviced my vrehicles for many years and I recommend them to others More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Five Star Chevrolet responded

Larry, Thank you for your positive review! We're committed to providing quality service to our Five Star Chevrolet customers. We're grateful for your business. Give Amanda and our service team a call at 972-389-6700 for advice any time. Take care, Chris Selbach, Service Director

September 02, 2024

Bryce did great. He listened to my concerns and took action. Chris has a great team in his service personnel. I highly recommend and continue to do my work and Buy tr More

by Seanojohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Five Star Chevrolet responded

Thank you, Seanojohnson, for sharing your Five Star Chevrolet service experience. Bryce and our techs are always available for vehicle questions at 972-389-6700. Don't hesitate to ask for their advice. Safe travels! Take care, Chris Selbach, Service Director

August 30, 2024

The service was performed in a timely manner, Mr Lopez was very professional and informative! More

by miathegreat35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Five Star Chevrolet responded

Miathegreat35, It is always great to hear from our Five Star Chevrolet friends! Thank you for recognizing J.R.. Between visits, we are here to offer vehicle advice. Just give us a call at 972-389-6700. Safe travels! Take care, Chris Selbach, Service Director

August 27, 2024

The service advisor was great. The Quality control could use some improvement before delivery of vehicle. More

by brown mule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Five Star Chevrolet responded

Thank you, brown mule, for choosing the Five Star Chevrolet service team to care for your vehicle. Your candid comments help us improve our delivery services and we hope to show you our improvements with your next visit. If you have additional feedback, please reach me at cselbach@sampack.com or 972-389-6700. We value the chance to help with your auto needs. Sincerely, Chris Selbach, Service Director

Aug 28, 2024 -

brown mule responded

Chris, My family has been with Five Star Ford since the 1980s, until Ford decided to screw with their customers during the Bronco garbage. Needless to say we are no longer Ford customers! Sam Pack has ALWAYS been a family oriented company. I know SP Chevrolet will treat its customers with respect.

August 20, 2024

Exceptional service from Alan and his team! Communication was great! I will definitely be back next time I need new vehicle or service on an existing vehicle. Top notch service! More

by CelinaTx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Kovalchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Five Star Chevrolet responded

CelinaTx, Customer experience is the focus at Five Star Chevrolet. Thank you for recognizing our efforts. We look forward to scheduling future service appointments at 972-389-6700. Safe travels! Sincerely, Chris Selbach, Service Director

August 17, 2024

The service was quickly and JR and Jacob was awesome, I will continue to bring my car for service at 5 star Chevy More

by sanka.phagu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2024 -

Five Star Chevrolet responded

Sanka.phagu, Efficient service is the goal at Five Star Chevrolet. Don't hesitate to reach JR and Jacob at 972-389-6700 when you have vehicle concerns. Our team wants to address all of your automotive questions. Thank you for your business and kind support. Take care, Chris Selbach, Service Director

August 08, 2024

An outstanding job on my car for service. Very friendly staff who love their job. Highly recommend coming here, the reviews they have speak for themselves. More

by 1mssymoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Selbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Escorza-Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Five Star Chevrolet responded

1mssymoss, It is great to hear your Five Star Chevrolet service visit went well. Thank you for recognizing our team and please call on us again at 972-389-6700. We appreciate the chance to be your auto dealer. Take care, Chris Selbach, Service Director

August 05, 2024

Great place great people very positive friendly kind respectful place I will continue to come here to friendly Chevrolet More

by joereyes127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Martinez
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Aug 06, 2024 -

Five Star Chevrolet responded

Thank you, Joe! We really appreciate your endorsement of so many on the Five Star Chevrolet service team. Keeping you safe and knowledgeable about your vehicle is the goal. Reach us any time at 972-389-6700. We are here to share our expertise. Best regards, Chris Selbach, Service Director

August 05, 2024

Took my vehicle in to get maintenanced and Brian and Amanda were prompt in taking care of me. Service was fast with class! The work was Superb!! Thank you, 5 Star Ford. 👍😃 More

by Lenovoflores1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Five Star Chevrolet responded

Lenovoflores1, On behalf of Brian, Amanda, and the Five Star Chevrolet service team, thank you for your kind words and business. Should you have additional maintenance questions, please reach out to 972-389-6700. We look forward to helping you in the future. Take care, Chris Selbach, Service Director

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