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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
525 Reviews

525 Reviews of Five Star Chevrolet - Service Center

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June 22, 2020

Team was very friendly, dealership and service area very clean and the service very fast. I will return for all my service needs. Thank you. More

by jkm
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Five Star Chevrolet responded

Thank you, jkm, for rating your visit to Five Star Chevrolet. Your vehicle's maintenance is a priority and we are happy to have the opportunity to provide its care. Please let Amanda or me know when you have questions at 972-389-6700. We are here to share our automotive advice. Take Care, Joe Marchbanks, Service Director

June 14, 2020

Great customer service and very customer oriented professional and personable. I appreciate the level of service and making me feel like a valued customer. Great! More

by KEN88871
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin, Joe Marchbanks
Jun 15, 2020 -

Five Star Chevrolet responded

KEN88871, You are a valued customer at Five Star Chevrolet! Knowing you are comfortable and safe during your drive time is the goal. Please let us know when you have additional vehicle care questions. We will have the answers at 972-389-6700. Thank you for sharing your feedback and for choosing our service center. Best Regards, Joe Marchbanks, Service Director

June 13, 2020

Service on $144k miles Tahoe Booking service appointment on line was easy. Amanda provided me excellent service. Waiting area is friendly and comfortable. The time to provide ser More

by aguaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2020 -

Five Star Chevrolet responded

Thank you, aguaman, for endorsing the service team at Five Star Chevrolet. Keeping you comfortable during your drive time is Amanda and my goal. Please reach out to us again at 972-389-6700 when you have future care needs. Best Regards, Joe Marchbanks, Service Director

June 09, 2020

I’ve been to a couple other Chevrolet dealerships in the area and have been overall disappointed. They just didn’t seem to care. The staff at 5 Star was great. They seemed to care and addressed all the prob More

by Davet425
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
Jun 10, 2020 -

Five Star Chevrolet responded

Welcome to Five Star Chevrolet, Davet425! It is great to hear you found working with Jeff and our service team a good experience and you should expect nothing less with future visits. Jeff and I would like to continue helping with your maintenance concerns, so please stay in touch at 972-389-6700. Thank you for your feedback and business. Take Care, Joe Marchbanks, Service Director

June 05, 2020

The folks in the service dept do a great jobGot my The folks in the service dept do a great job Got my Silverado in quickly/diagnosed the issue promptly and got me back in the road in a reasonable amo More

by buddy_8484taylor
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
Jun 06, 2020 -

Five Star Chevrolet responded

Buddy_8484taylor, We are excited to have the opportunity to care for your Silverado. Time is valuable and we do our best to accommodate our customers. When Amanda, Jeff, or I can share our vehicle care knowledge, please give us a call at 972-389-6700. Thank you for your business and loyalty at Five Star Chevrolet. Best Regards, Joe Marchbanks, Service Director

May 28, 2020

The team at Sam Pack five Star Chevrolet were extremely respectful, courteous, polite and knowledgeable. I set up an appointment the night before my service was to be preformed without any trouble. When I More

by peteclark1313
Recommend Dealer
Yes
Employees Worked With
Humberto Luna
May 29, 2020 -

Five Star Chevrolet responded

Thank you for choosing Five Star Chevrolet for your auto's care, peteclark1313. We would love the opportunity to help with additional maintenance needs. Please stay in touch with Humberto or me at 972-389-6700. We will be ready to take care of you and your vehicle. Best Regards, Joe Marchbanks, Service Director

May 27, 2020

Five Star Chevrolet was very responsive to my Tahoe maintenance needs. They discovered a dangerous leak in my tire while doing my tire rotation and brought it to my attention so that I could replace th More

by evezina
Recommend Dealer
Yes
Employees Worked With
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilio Santos, Jeff Mauldin, Herb Lockhart
May 28, 2020 -

Five Star Chevrolet responded

Thank you, evezina, for choosing the service team at Five Star Chevrolet for the care of your Tahoe. Our goal is to make your travel safe and comfortable. Call us any time you have vehicle concerns at 972-389-6700. We will be more than happy to keep your SUV running well. Take Care, Joe Marchbanks, Service Director

May 24, 2020

Very satisfied customer Jeff took care of me and was able to get my transmission mount problem replaced. I was very pleased with the Service. I would recommend. More

by Jedw1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
May 25, 2020 -

Five Star Chevrolet responded

Thank you for choosing the service center at Five Star Chevrolet, Jedw1946! Jeff, Bee, and I wish to continue helping with your vehicle's care and we ask that you stay in touch at 972-389-6700. We are happy to share our automotive knowledge to keep you comfortable during your drive. Best Regards, Joe Marchbanks, Service Director

May 18, 2020

I would like to thanks the to best service, mr Jeff Mauldin and Mr Humberto luna . The price is fair as well. Keep the hard work Thank you . . More

by Woin_mul
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin, Humberto Luna
May 18, 2020 -

Five Star Chevrolet responded

Hello Woin_mul, Thank you for sharing your service experience at Five Star Chevrolet. When Jeff, Humberto, or I can be of further service, please give us a call at 972-389-6700. We want you safe and your vehicle running well. Take care, Joe Marchbanks, Service Director

May 16, 2020

Jeff is always so great as well as everyone in service! Thanks for making my AC cold again! My kids really appreciate it as well! More

by renwray
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin
May 18, 2020 -

Five Star Chevrolet responded

Thank you, renwray, for your loyalty to Five Star Chevrolet. Please stay in touch with Jeff, Bee, or me at 972-389-6700. We want you totally comfortable in your vehicle. Take Care, Joe Marchbanks, Service Director

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