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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
525 Reviews

525 Reviews of Five Star Chevrolet - Service Center

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August 09, 2020

The service department has a good team. Very friendly and I was in a out for my service. The very nice lady in the service department met me at the door and I told her I had appointment at 2 o'clock to get m More

by kbozeman67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough
Aug 10, 2020 -

Five Star Chevrolet responded

Kbozeman67, It is our pleasure to help with the care of your truck at Five Star Chevrolet. We look forward to helping with future maintenance. Please contact Amanda or me at 972-389-6700 when you have questions. We are more than happy to help. Thank you, Joe Marchbanks, Service Director

Aug 10, 2020 -

Five Star Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

July 28, 2020

Great service. Friendly and professional staff. Excellent facility!!! Great Chevy dealer! Manager, advisor and cashier were all helpful and professional. Very fast service visit! Thank you. More

by Kh
Recommend Dealer
Yes
Employees Worked With
Pat, Jeff Mauldin, Joe Marchbanks, Karina Najera
Jul 29, 2020 -

Five Star Chevrolet responded

Hello! Your comfort and safety are a priority at Five Star Chevrolet and we were happy to help with the care of your vehicle. Thank you for recognizing our service team. Please let us know when we can help at 972-389-6700. You are a valued customer and we look forward to seeing you again. Best Regards, Joe Marchbanks, Service Director

Jul 29, 2020 -

Five Star Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2020

Five Star Chevrolet is the greatest dealership. From sales to service you cannot beat Five Star! Always exceptional service, employees and the facility is so beautiful! More

by PJY
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2020 -

Five Star Chevrolet responded

PJY, We are excited to call you our loyal customer at Five Star Chevrolet. Serving you with proper customer and vehicle care is our #1 goal. Please stay in touch with our service team at 972-389-6700. We are always happy to hear from you. Thank you, Joe Marchbanks, Service Director

July 23, 2020

Could not have asked for better service beginning to end. Everyone made sure to go out of their way to insure we were completely taken care of. More

by Bstewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bee Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Luna
Jul 23, 2020 -

Five Star Chevrolet responded

Thank you for choosing the service center at Five Star Chevrolet, Bstewart! Keeping you safe and comfortable during your drive time is a necessity and we are happy to help. We look forward to answering any additional care concerns at 972-389-6700. Please stay safe and in touch. Take Care, Joe Marchbanks, Service Director

July 17, 2020

Five Star Chevrolet is the best dealership I've had the pleasure to work with. Their service department is second to none. I would highly recommend them. More

by Ric
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crummen - Technician, Joe Marchbanks
Jul 17, 2020 -

Five Star Chevrolet responded

Thank you, Ric, for your recommendation of Five Star Chevrolet. You are a valued customer and we want to make certain you are safe and your vehicle runs smoothly. Call us anytime at 972-389-6700. We are here to help. Best Regards, Joe Marchbanks, Service Director

Jul 17, 2020 -

Five Star Chevrolet responded

Hello, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 04, 2020

My Trax was recently in the shop for engine problem and other mechanical problems, and the mechanic did a great job on the repairing; it drives like new now and the A/C is working great. Amanda was my serv More

by ZR1fan
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2020 -

Five Star Chevrolet responded

Hello ZR1fan! Your driving comfort and safety are a priority at Five Star Chevrolet. Amanda, Rosa, and I are available at 972-389-6700 to continue sharing our automotive advice. Please stay in touch. We will be ready to help. Thank you, Joe Marchbanks, Service Director

June 30, 2020

First time here i am really happy with the time that took to have it ready be back for sure i really recomend this dealership More

by juansauceda69
Recommend Dealer
Yes
Employees Worked With
Humberto Luna
Jul 01, 2020 -

Five Star Chevrolet responded

Welcome to Five Star Chevrolet, juansauceda69! We appreciate your feedback regarding your visit to our service center. Please do not hesitate to contact us at 972-389-6700 when you need additional care for your vehicle. We are here to help. Thank you, Joe Marchbanks, Service Director

June 27, 2020

Amazing Experience, employees care of your vehicle likes it their own. I was out less than an hour with an oil change, tire rotation, filter changed & washed and vacuumed .. Everyone tech, mechanics an More

by iZniz
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Luna
Jun 29, 2020 -

Five Star Chevrolet responded

Hello iZniz! Thank you for rating your visit to the service center at Five Star Chevrolet. Our service team wants to make sure you are fully informed and comfortable with the care of your vehicle. Please reach out to us anytime at 972-389-6700. Your safety is our priority. Thanks again, Joe Marchbanks, Service Director

June 26, 2020

Always great service and attention to detail. Dropped my truck off for oil change and a little tire rotation. Very well done Amanda. Got me in and out! Joe Marchbanks and Team always impress! More

by Seanojohnson
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Marchbanks
Jun 27, 2020 -

Five Star Chevrolet responded

Hello Seanojohnson, Thank you for your commitment to the service team at Five Star Chevrolet. Amanda and I would like to continue sharing our automotive care knowledge. Please reach out to either of us at 972-389-6700. We look forward to keeping you safe and comfortable during your drive time. Take Care, Joe Marchbanks, Service Director

June 23, 2020

best place to get you car check, they told me what was wrong with my truck and fixt it, it was faster they cleaned good this time More

by villabb1
Recommend Dealer
Yes
Employees Worked With
Humberto Luna
Jun 24, 2020 -

Five Star Chevrolet responded

Thank you, villabb1, for taking the time to rate your visit to Five Star Chevrolet. Your comfort and safety is a priority when you visit us. Humberto and I are available at 972-389-6700 to continue helping with your truck care concerns. We look forward to seeing you at our service center again. Take Care, Joe Marchbanks, Service Director

Jun 26, 2020 -

Five Star Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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