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Five Star Chevrolet - Service Center

Carrollton, TX

4.9
525 Reviews

525 Reviews of Five Star Chevrolet - Service Center

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December 08, 2020

These people listen to the problems and make sure the issues are addressed. They dont just say WE DIDNT HEAR IT. They are really an asset to your company More

by Jan morris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff moore, Jeff Mauldin, Humberto Luna, Ryan Knowles
Dec 09, 2020 -

Five Star Chevrolet responded

Hello Jan! Thank you very much for the long list of staff at Five Star Chevrolet that helped during your service visit. We all remain available at 972-389-6700 for future repair and maintenance concerns. Do not hesitate to call us! You are a valued customer and we are all here to help you. Thanks again and safe travels, Joe Marchbanks, Service Director

December 05, 2020

The service here at Five Star is excellent. The salesman Yulian Equihua is the best. If all of your sales staff worked like Yulian Five Star would double the amount of cars or trucks that was sold. More

by Camaro Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yulian Equihua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2020 -

Five Star Chevrolet responded

Thank you, Camaro Jack, for recognizing Yulian and Five Star Chevrolet. We appreciate the chance to work with you and we want to hear from you again at 972-389-6700. Please let us know when we can share our vehicle advice. Safe Travels, Joe Marchbanks, Service Director

December 02, 2020

By far the best experience I've ever had. EDO was my salesman and he was the most patient and passionate salesman I've ever met. I would definitely return and will tell my friends about EDO. More

by Urbncowboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Luna, Edo Osmanovic
Dec 02, 2020 -

Five Star Chevrolet responded

Thank you, Urbncowboy, for taking the time to recognize Edo and the service team at Five Star Chevrolet. We are excited to help you in both the sales and service departments. Any time we can offer our automotive advice we want to hear from you at 972-389-6700. Keeping you informed about the technology and care of your Chevy is the goal. Thanks again, Michael Leatherwood, Community Relations Manager

November 28, 2020

Staff is always nice and gives you updates as your car is being serviced. Always courteous and cleanliness though out the service center. Never any issues More

by jennifer.baeza75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Five Star Chevrolet responded

Jennifer, Thank you for your loyalty to Five Star Chevrolet. Your driving safety and comfort are important to us. Please let Amanda or me when you need our maintenance advice at 972-389-6700. We look forward to seeing you again. Take Care, Joe Marchbanks, Service Director

November 28, 2020

Awesome service every time I go. Even with the Covid restrictions I still felt comfortable. It’s the little things that matter most. Special thanks for the complimentary wash, even though it’s suppose t More

by Ctwhite41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin, Karina Najera
Nov 30, 2020 -

Five Star Chevrolet responded

Thank you, Ctwhite41, for making Five Star Chevrolet your service center. Our advisors and team remain available for additional care concerns at 972-389-6700. Your safety on the roads and at our dealership is a priority. Happy Holidays, Joe Marchbanks, Service Director

November 10, 2020

What an awesome experience! I was completely informed every step of the way and couldn’t have asked for a better experience..5 stars all the way! More

by Torydean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Five Star Chevrolet responded

Thank you, Torydean, for rating our services and communication at Five Star Chevrolet. Any time we can share our automotive advice, please do not hesitate to call us at 972-389-6700. We want to help in any way we can. Safe Travels, Joe Marchbanks, Service Director

Nov 15, 2020 -

Five Star Chevrolet responded

Thank you, Torydean, for rating our services and communication at Five Star Chevrolet. Any time we can share our automotive advice, please do not hesitate to call us at 972-389-6700. We want to help in any way we can. Safe Travels, Joe Marchbanks, Service Director

November 02, 2020

They did an awesome job on my vehicle . Found the issue really quick and was honest the whole time . Will visit again to get more work done . More

by Burdenellishia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Luna
Nov 03, 2020 -

Five Star Chevrolet responded

Burdenellishia, Your complete satisfaction is always the goal at Five Star Chevrolet. Thank you for acknowledging Humberto and his efforts to care for you and your vehicle. Anytime you have questions, please give us a call at 972-389-6700. We appreciate you, Joe Marchbanks, Service Director

October 28, 2020

Great dealership. Great employees.I work at the Great dealership. Great employees. I work at the dealership and was having my car serviced. It was done promptly and quickly and my car seems to be r More

by pnonan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Ambukka
Oct 28, 2020 -

Five Star Chevrolet responded

Thank you for choosing Five Star Chevrolet for your vehicle's care, pnonan! We are excited to have you on our satisfied customer list and we intend to keep you there! Please reach out to Luis or me at 972-389-6700 anytime. You are a valued customer at our dealership. Take Care, Joe Marchbanks, Service Director

October 26, 2020

Amazing Staff. I always feel like a valued customer. I would recommend this Five Star Chevy location to all my friends and family. First class experience every time. More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin, Humberto Luna
Oct 27, 2020 -

Five Star Chevrolet responded

Thank you, Alan, for your recommendation of the service team at Five Star Chevrolet. It is our goal to be your first and only call when you need vehicle maintenance. Your automotive questions are always welcomed at 972-389-6700. We look forward to serving you again. Best Regards, Joe Marchbanks, Service Director

October 26, 2020

Great service experience! Joe Marchbanks and team really took care of my Truck. I would defiantly recommend Five Star Chevrolet for any and all of vehicle needs. More

by Seanojohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Mauldin, Joe Marchbanks, Humberto Luna
Oct 27, 2020 -

Five Star Chevrolet responded

Thank you, Seanojohnson, for rating your visit to Five Star Chevrolet. Your driving safety and comfort are a priority with our service team. Please reach out to us at 972-389-6700 any time you have care concerns. We will be ready to help! Take Care, Joe Marchbanks, Service Director

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